I popped into the Fulham store at 8.30am one weekday. I had a tile to match, with a specific size I needed. I was in an out within 10 minutes, having been helped by a super friendly and efficient lady... Voir plus
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Order confirmed 31st May for some samples. 8th August, and still hadn't received them. As I wasn't able to locate my initial order email, I left a 1 star review for this via the trust pilot feedback e... Voir plus
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I dealt with Ella and was she great and was really helpful A really positive experience and I would really recommend this company
I ordered 220 Zellige tiles; their prices were similar to many sites. Their shipping was fast but expensive (50+pounds on a ~200 pound order; the only other option was pickup). There was a problem w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de carrelage
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de design et de décor intérieur
- Magasin de matériel de cuisine
- Magasin de pierres naturelles
- Magasin de revêtements de sol
À propos de European Heritage Ltd.
Écrit par l'entreprise
European Heritage Ltd.
SHOP ONLINE DECORATIVE TILES MAXXI SLABS METRO TILES VICTORIAN FLOOR TILES STANDARD SIZE TILES SALE COLLECTIONAbout us
European Heritage is a renowned tile showroom located in the heart of Fulham, London, and Melmerby, Ripon. Since its establishment in 1989, it has become one of the UK's most respected and trusted porcelain tile importers and building product suppliers. The company has a long-standing reputation for delivering high-quality products and exceptional customer service, and is dedicated to meeting the needs of its diverse clientele.
At European Heritage, we take great pride in our extensive selection of tiles, which includes large formats, wood effect, stone effect, concrete effect, and contemporary tiles. Our range of products is carefully curated to ensure that we offer only the very best tiles to our customers. Whether you are looking for traditional or modern designs, we have a tile that will meet your requirements.
As a leading importer of porcelain tiles, we have built strong relationships with the best UK and international distributors. This enables us to provide our customers with a vast selection of stocked products, as well as unique tiles that are not available anywhere else in the UK. We are always on the lookout for new and innovative products, and we strive to stay ahead of the latest trends in tile design and technology.
Our team of experienced and knowledgeable professionals is always on hand to offer expert advice and assistance to our customers. We understand that choosing the right tiles can be a daunting task, which is why we take the time to understand your needs and help you find the perfect tiles for your project. We offer a full range of services, from design consultation to installation advice, to ensure that you get the best possible results.
European Heritage is committed to providing a superior customer experience, and we work hard to ensure that every customer is satisfied with their purchase. Our dedication to quality, innovation, and customer service has earned us a reputation as one of the most trusted tile suppliers in the UK. If you are looking for high-quality porcelain tiles and exceptional service, look no further than European Heritage.
Coordonnées de contact
48-54 Dawes Road, SW6 7EN, London, Royaume-Uni
- 02073816063
- fulham@europeanheritage.co.uk
- europeanheritage.co.uk
4,8
Excellent
442 avis
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Excellent service!
Excellent service!
Quick delivery for requested samples.
I am quite happy with the clear way of showing availability of products.
22 janvier 2025
Réponse de European Heritage Ltd.
Thank you for your review Vladimir. We're really glad to have been able to help
Very good personal service and advice.
19 décembre 2024
Réponse de European Heritage Ltd.
We're happy to have be able to help Alun.
Fantastic service, great products
This company has provided fantastic floor tiles for our small bathroom and I had great service. Months later when we ready for the install my tile trim arrived for our shower and it didn’t match my dark blue tiles. As our fitter was on a tight schedule I ordered a polished nickel trim to match our brightwork instead, which are quite difficult to come by. This company went over and above to try and get them to me from their supplier as soon as they could. Particular thanks goes to Joanna Oleksyk whose communication was 11/10. Felt like a very valued customer and I was buying three tile trims. Would look to go out my way to use this company in the future.
22 janvier 2025
Réponse de European Heritage Ltd.
Thank you for your kind review Angharad. We're really glad to have been able to help. We hope the project turned out well.
Great from start to finish with easy…
Great from start to finish with easy ordering and communication right through to delivery. Ordered first batch online and then topped up by phone. Even the delivery driver went above and beyond. Will definitely use again.
22 janvier 2025
Réponse de European Heritage Ltd.
We're really happy we were able to help Lisa and I hope the project has gone well.
Good and reliable service
Good communication, experienced and helpful staff, reliable service.
20 janvier 2025
Avis spontané
Réponse de European Heritage Ltd.
Thank you for your review. Thanks for your continued support.
Very happy with my samples
Very happy with my samples. Quick despatch and good quality
2 janvier 2025
Réponse de European Heritage Ltd.
It's great to hear that you're happy with your samples. Thank you for leaving us a review, Gina!
Sent for samples & they arrived promptly
6 janvier 2025
Réponse de European Heritage Ltd.
We're happy to hear your samples arrived well and hope your project goes well.
Old fashioned, knowledgeable, patient service - such a rarity
There might be glitzier, flashier tiles on offer elsewhere but I’ll always return to these guys for the best advice on a range of tiles that meets my needs perfectly
3 janvier 2025
Réponse de European Heritage Ltd.
Hi Paul! Thank you for leaving us this lovely review. We do pride ourselves on making sure our customers find their perfect fit for them and are glad this has come across throughout your time with us.
Exceptional service again
Exceptional service again. I’ve come back to buy another brand through European Heritage because their service is excellent.
3 janvier 2025
Réponse de European Heritage Ltd.
Thank you for taking the time to leave a review, Emma! It's always a pleasure to receive repeat customers.
Samples quick delivery
I ordered a set of samples that arrived in a very short time. The quality and design look great so we will be placing an order for our shower refurbishment soon.
16 décembre 2024
Réponse de European Heritage Ltd.
Thank you for your review Andreas. We're glad everything arrived quickly and good luck with the refurb!
Love the tiles I’ve recently purchased…
Love the tiles I’ve recently purchased for my bathroom. Excellent quality and great service.
Thank you 😊
17 décembre 2024
Réponse de European Heritage Ltd.
We're so glad you love your tiles! We hope everything looks fantastic. Thank you for your review!
A caring company.My ordered tiles…
A caring company.My ordered tiles arrived on time but were broken.I got in touch with the company and sent them photos and straight away they ordered my tiles again.No hesitation.I've now got my tiles intact.first class service.
10 décembre 2024
Réponse de European Heritage Ltd.
Hi Martha! Thank you for your understanding and we're glad everything went well in the end.
Réponse de European Heritage Ltd.
We're so happy to hear you had a good experience and hope your project went well.
Réponse de European Heritage Ltd.
Thank you so much for your review, Debbie.
Fantastic service from European…
Fantastic service from European Heritage when I’ve needed Mapei grouts & silicones, easy to navigate and pay on the website with rapid next day delivery. Thank you 🙏🏼
26 novembre 2024
Réponse de European Heritage Ltd.
Wonderful to hear you were happy with the service, James. We hope all goes well with your tiling project!
Samples arrived promptly and looked of…
Samples arrived promptly and looked of good quality.
Colours looked true to online.
26 novembre 2024
Réponse de European Heritage Ltd.
We're so pleased to hear your samples arrived quickly, thank you for leaving a review.
Good personal service
Good service, personal touch when sorting out problems that are not of their own making. Wide choice of tiles, great to work with a supplier that’s local to our studio.
23 novembre 2024
Réponse de European Heritage Ltd.
We are so pleased to hear your feedback and look forward to future projects with yourselves.
Made tile shopping easy
Made tile shopping easy. Tiles were well priced and ordering was simple. Delivery was speedy too. Thanks for your quality.
19 novembre 2024
Réponse de European Heritage Ltd.
Thank you for your review! We are pleased to hear you enjoyed your experience with us.
Excellent customer service
Excellent customer service. Sorted out issues with delivery which were beyond their control. Above and beyond. Highly recommended
15 novembre 2024
Réponse de European Heritage Ltd.
Many thanks for your lovely review! We hope to be able to assist again in the future.
The collection process has been tortuous
The collection process has been tortuous. I live 10 miles from the supposed supplier, Quessential Porcelain, Salisbury, (or at least tha´s how it posted on the website). I don't want to pay a £75 delivery charge for a few boxes of tiles so I arranged with EH to collect them. It turns out the warehouse is not is Salsbury but Melksham, another 20 miles away and it took 3 phone calls to actually find the order, with each person saying they had no record of it.
Perhpas a more reasonable delivery charge would prevent this, I'm having a whole pallet of flooring delivered today for £40, compared to EH charge of £75 a few boxes! Picking up tomorrow, hope it goes more smoothly.
14 novembre 2024
Réponse de European Heritage Ltd.
Rosalyn, thank you for your feedback. Our sincere apologies for the confusion regarding your desired tiles. Quintessential Porcelain Salisbury is the name of a tile by our supplier Ca'Pietra, not the location of the tile. To help you avoid delivery costs (which Ca'Pietra charges at £75 per pallet), we offered to assist you in arranging collection from their Melksham warehouse. We apologise for the confusion over the phone regarding the location of your order, and we will investigate why this occurred. We do subsidise delivery charges for orders over £500, but unfortunately, we cannot absorb these costs for smaller orders.
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