Recently purchased a car from Evolve. Really helpful service, not pushy like some car dealers just genuinely enthusiastic about cars. Great quality cars. Thank you for your help
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a fantastic experience purchasing a Top Spec Skoda Superb from Evolve, from the off set that was so friendly and helpful. Shaj and his Team were brilliant, they arranged the test drive wi... Voir plus
L'entreprise a répondu
Great experience! Paid a visit to Shaj and Moj yesterday to take a look at a vehicle for my son. Car was exactly as described and in great condition. The minor issue with the AC we identified during t... Voir plus
L'entreprise a répondu
Paul G Grate team knowledgeable helpful and friendly with no hard sell. The car was exactly as described on the website and presented ready for inspection at appointed time. Negotiations of purch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
If you are looking for great savings on quality used cars in the Swindon area, then you have reached the right place. Evolve Motor Group are a specialist used car dealer based in Wiltshire.We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Evolve Motor Group, we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a second hand car in Swindon, then don’t delay, call us today. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don’t see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Evolve Motor Group we don’t just sell cars, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Swindon? We look forward to meeting you!
Coordonnées de contact
UNIT 10-11 Isis Trading Estate, SN1 2PG, Swindon, Royaume-Uni
- 07483163988
- sales@evolvemotorgroup.co.uk
- evolvemotorgroup.co.uk
4,7
Excellent
107 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Audi S3
Purchased my Audi from here at the weekend. Every step of the process was made easy, from helping me with my insurance and even taking me to the post office to tax the car. Vehicle was immaculate with all docs provided, couldn't have asked for anything more.
22 mars 2025
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re delighted to hear your Audi purchase went smoothly and that the team were able to support you with insurance and taxing the vehicle as well. It’s great to know the car and documentation met your expectations. We really appreciate your support and hope you enjoy your new vehicle.
Smooth and reassuring experience
Shaj was really helpful and patient in arranging viewing, informing on the car. I found evolve to be quick to respond to any concerns and remedy things. Shaj made things go smoothly and was very reassuring in me purchasing a sound car, as I have never owned another brand of car. Thank you evolve for a smooth dealership experience.
22 mars 2025
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your thoughtful feedback. We’re pleased to hear that your experience with Evolve Motor Group was smooth and that Shaj was able to support you throughout the viewing and purchasing process.
It’s great to know you felt reassured and well informed, especially when switching to a new make of car. We also appreciate your comments on responsiveness and aftercare, and we’ll make sure this is shared with the team.
Thank you again for choosing us, and we hope you enjoy your new vehicle.
Really nice guys
Really nice guys, so helpful, even picked me up from the station.
I’m so happy with the car and felt really at ease with them.
Thank you :)
20 mars 2025
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re really pleased to hear you felt at ease with the team and that the station pick-up helped make things more convenient for you.
It’s great to know you’re happy with your car, and we truly appreciate you taking the time to share your experience. Enjoy your new vehicle, and thank you again for choosing Evolve Motor Group.
Réponse de Evolve Motor Group Ltd
Thank you for your feedback. We really appreciate your support and are glad you were happy with the service from Evolve Motor Group.
Trusted dealer
Sold my Audi TT to Evole. Real genuine guys, arrived on time, communication and professionalism was exceptional. An absolute pleasure to deal with.
25 février 2025
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re pleased to hear your experience selling your Audi TT to Evolve Motor Group was smooth and professional, and that communication and punctuality met your expectations.
We really appreciate you taking the time to share your experience and hope to be of help again in the future.
5 star business!!
Evolve Motor Group are a 5 star business!!
Just made a high value purchase this week and from start to finish they were very accommodating,not your normal pushy sales person and everyday that your in touch with them along the process it just feels easy.
I've now got a vehicle that's a beautiful example which was left immaculate for collection and after returning home in my new vehicle received a call the following day to ask me how the drive home was and whether I enjoyed it and was happy with the purchase.
The way you're looked after with the business shows the qualities of an independently run business that care about the customer and whatever they sell to you.
These make the main dealers seem rubbish.
I can't fault a moment in their care and I would happily return to do future business.thank you.
24 janvier 2025
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your detailed and generous feedback. We’re delighted to hear your experience with Evolve Motor Group felt smooth, relaxed, and well supported throughout the process.
It’s great to know you were happy with the condition of your vehicle on collection and that the follow-up call added to your overall experience. We really appreciate your comments about our approach and customer care, and it means a lot that you’d consider returning in the future.
Thank you again for choosing us and for taking the time to share your experience.
I recently purchased a car from Evolve…
I recently purchased a car from Evolve Motor Group, and I couldn't be happier with the experience. The owner was incredibly professional and went above and beyond to help me secure my car. The service was outstanding from start to finish, and the quality of the car is second to none. It's clear they take great pride in what they do. I’ll definitely be returning for future purchases. Highly recommend!
18 décembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind review and recommendation. We’re delighted to hear you had such a positive experience with Evolve Motor Group and that you were happy with both the service and the quality of your vehicle.
It’s great to know the process felt smooth from start to finish and that you felt well supported throughout. We really appreciate your feedback and look forward to welcoming you back in the future.
Really reliable service
Really reliable service, and also very supportive when selling our car. Took all the hassle out of it for us, they were able to sell the car, clear the finance and deal with our finance company directly, we didn’t have to do anything which was brilliant! Very grateful for their service and would highly recommend.
30 novembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback and recommendation. We’re really pleased to hear the process of selling your car with Evolve Motor Group was smooth and hassle-free, and that the team were able to handle the finance settlement and coordination on your behalf.
It’s great to know everything was taken care of for you from start to finish. We truly appreciate your support and are glad we could make the process easier for you.
Great service sound and professional…
Great service sound and professional guys, good service 👍
29 novembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re glad you were happy with the service and found the team professional. We really appreciate your support and recommendation of Evolve Motor Group.
Brill customer service.
Brill customer service.
Honest and proffesional from call to sale.
25 novembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re pleased to hear you were happy with the service from start to finish and found the team honest and professional. We really appreciate your support and your recommendation of Evolve Motor Group.
Great service
Great service. Shaj the manager picked me up from the train station to bring me to dealership. Gave great advice and very helpful.
26 novembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service and that Shaj was able to help make your visit easier with the station pick-up and guidance throughout.
It’s great to know you felt well supported and received helpful advice during your experience with Evolve Motor Group. We really appreciate your recommendation.
Dodgy dealers - AVOID
Agreed a price with Evolve and they changed the price before collection.
As far as Trustpilot reviews go you can easily add positive reviews from friends, family and other accounts but the real measure of a business is always going to be the amount of negative reviews and what they say.
I would strongly suggest you read all the experiences of customers, especially those that have posted bad reviews - many share similar stories.
If you are considering buying a car I would avoid.
27 septembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your feedback. We’re sorry to hear you feel there was a misunderstanding regarding the agreed price and the admin fee prior to collection.
At Evolve Motor Group, we always aim to be clear and transparent with all costs from the outset, and we regret that in this instance you felt this was not the case. Admin fees and any associated charges should always be communicated clearly during the sales process, and we appreciate you highlighting where you feel this could have been better explained.
We also take on board your wider comments regarding customer experiences and reviews. While we cannot comment on external platforms, we do take all feedback seriously and use it to continually review and improve our processes.
We’re sorry the experience has left you feeling disappointed, and we appreciate you taking the time to share your concerns.
A great experince buying from these…
A great experince buying from these guys. No hard sell and very knowledeable on the vehicle i brought. Would deffently use again
5 octobre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re pleased to hear you had a great experience with Evolve Motor Group and that you found the team knowledgeable and easy to deal with.
It’s great to know the process felt relaxed with no pressure, and we really appreciate your recommendation. We look forward to helping you again in the future.
Brilliant service
Very good service knowledgeable and not pushy, reserved vehicle for me and vehicle priced fairly
21 septembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re glad to hear you were happy with the service and found the team knowledgeable and easy to deal with.
It’s great to know the reservation process worked well for you and that you felt the vehicle was fairly priced. We really appreciate your support and your recommendation of Evolve Motor Group.
Réponse de Evolve Motor Group Ltd
Thank you for your feedback. We’re glad you found the service quick, decisive, and helpful. We really appreciate your support and your kind words about Evolve Motor Group.
DO NOT USE EVOLVE MOTOR GROUP
We saw a £13,495 Audi A3 advertised on Autotrader and agreed to pay the full price, paid a £515 deposit (charged an additional 3% for using a credit card) and arranged to collect it. We received a call the evening before collection stating that we needed to pay an additional 'admin fee' of £300. This was not part of the agreed/advertised price on Autotrader so we challenged it. Autotrader guidance to sellers states: "As a retailer you have a duty to ensure that the final price payable, including any unavoidable and foreseeable components must be clearly advertised to the potential buyer, including on marketplaces like ours". Evolve Motor Group do not follow this guidance as the price shown on Autotrader is not what you will be asked to pay. When this was challenged Evolve Motor Group stated that it is the customers responsibility to research what the final price will be and not their responsibility. It is unclear who we we spoke to at Evolve Motor Group as they gave us several names such as 'Sam Jones' and stated the managing director was 'Mark' (they refused to provide a last name as they said it was against GDPR rules). Companies house shows two directors - Moksod and Shajahan Ali (this appears to be the same as other reviews), evidently there is no director called 'Mark'. You will note another review where a customer has reported abusive language being used, we were subject to that over a number of calls. Evolve Motor Group agreed and disagreed several times to refund our deposit but eventually said they will not. We have a number of WhatsApp messages sent to us stating they will "see us in court" etc. Evolve Motor Group have taken over £500 from us and are refusing to return it. The Customer Contract Regulations (CCR) 2013 and distance/online selling law set out strict rules that should stop these practices but Evolve Motor Group ignore this. Everything is being referred to Mastercard fraud prevention, Autotrader cutomer security and Trading Standards. Advice is to avoid this seller at all cost because if they behave like this before you have even bought your car it is pretty obvious you will be taking a huge risk.
20 septembre 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Hi Alex and Holly Duke,
I’d like to address your review and correct some inaccuracies. First, we do not have any vehicles listed on our website or any advertising platforms for £13,450. The vehicle you mentioned is actually listed for £13,495. This discrepancy suggests that the information may not have been thoroughly reviewed before your comments were made.
Secondly, every car advertisement clearly states that an admin fee will apply, with further details available on our website. It is the customer’s responsibility to fully read the advert before making any commitment. These details are provided to prevent any misunderstandings.
Additionally, I need to address your interactions with our staff. You were abusive towards our team and demanded to speak with management. When our manager contacted you to discuss the matter, you again became rude and even called him a liar.
Regarding your comment about Companies House, it’s important to clarify that Companies House only lists a company’s directors, not its employees. I’m unsure of the point you are trying to make with this remark.
Furthermore, before making your deposit, you agreed to the terms and conditions, which clearly state that deposits are refundable only if the vehicle is not as described upon viewing. After we prepared the car for you, you chose to withdraw from the deal, causing us to lose potential sales opportunities. Therefore, your deposit is non-refundable.
We are committed to treating all our customers fairly and equally, but we have zero tolerance for aggressive or abusive behavior. Such conduct is not acceptable.
We’re also aware that you continue to update your review. However, it’s evident that it contains several inaccuracies and misleading statements, which seem intended to harm our company’s reputation.
Amazing customer service went out of…
Amazing customer service went out of there way to keep me up to date with the purchase of my car and if I could more than 5 stars I would
29 août 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re delighted to hear you were happy with the level of communication and customer service throughout your purchase.
It’s great to know the team kept you well updated and that your experience with Evolve Motor Group exceeded expectations. We really appreciate your support and recommendation.
Chilled out experience
Nice and friendly people. They look after their cars and aren’t push at all. They let you
Take as much time as you need and there’s no pressure. Knowledgable about cars and they knew all there was to know when asking about BMW M140i. Happy with my purchase so far
22 juin 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re pleased to hear you felt comfortable with the team and appreciated the relaxed, no-pressure approach.
It’s great to know you found the information helpful, especially around the BMW M140i, and that you’re happy with your purchase so far. We really appreciate your support and your recommendation of Evolve Motor Group.
Excellent experience buying a car from…
Excellent experience buying a car from evolve. I’m very pleased with my new car and the customer service was second to none. Thank you again guys and i will definitely be recommending you guys to family snd friends.
7 juin 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your kind feedback. We’re delighted to hear you had an excellent experience and that you’re very pleased with your new car.
It’s great to know the customer service met your expectations and that you’d recommend us to family and friends. We really appreciate your support and your recommendation of Evolve Motor Group.
Outstanding Customer Service
This is the second car l've purchased from these guys. Their customer service and vehicle quality are unmatched. Thanks again! I will definitely be back in the future. Highly recommend this company!
26 mai 2024
Avis spontané
Réponse de Evolve Motor Group Ltd
Thank you for your continued support and kind feedback. We’re delighted to hear this is your second purchase and that both the customer service and vehicle quality have met your expectations.
It means a lot to know you’d choose us again and recommend us to others. We really appreciate your loyalty and look forward to welcoming you back to Evolve Motor Group in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.