The Garden furniture was very very reasonably priced We didn’t want to go too mad on price for this particular product (garden bed) as mainly for the kids and dogs Took a while to put together BUT... Voir plus
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Ordered Monroe outdoor dining set on Thursday evening, arrived Saturday morning. No issues at all, all parts present and undamaged. Quite easy to put together. Looks fabulous in our conservatory. G... Voir plus
I have the misfortune to order clear pond hose from this company, the product was not fit for purpose, it was very brittle when trying to bend a bit it just snapped in half ! When I did manage to jo... Voir plus
I did my research and read many reviews of different companies and their products. I chose this set based on looks and cost. It arrived pretty quickly and was easy to put together. It was easier with... Voir plus
4,2
Bien
156 avis
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Avoid!! Horrendous service.
If I could give this company zero stars, I would.
Do not buy from this company. They are an absolute disgrace.
I purchased a two-seater bistro set, but when it arrived, the table legs were missing, making the table completely unusable.
I contacted Evre's customer service, but the response was extremely unhelpful. Before they would even consider resolving the issue, they insisted on contacting DPD to investigate whether the package had been tampered with before delivery. Seriously, who would steal four table legs from a flat-pack box?
I then had to argue just to secure a replacement. Initially, I was told it could take up to 10 days for replacement table legs to arrive from their supplier, despite the fact that my original order had been delivered the very next day as part of the purchase. To make matters worse, they even suggested that I buy another set if I wanted a next-day replacement. That was completely unacceptable.
Eventually, we agreed that DPD would collect the incomplete set the following day and that a brand-new, complete replacement would be delivered the day after. I carefully repackaged everything, and DPD collected it as arranged.
The next day, instead of receiving a replacement, I was sent back the very same box I had returned. You couldn't make it up.
I have now requested a refund, but I've been told it won't be processed until they receive the returned package—even though they were the ones who sent it straight back to me.
Terrible customer service, terrible communication, and an appalling way to treat customers. This has been one of the worst online shopping experiences I've ever had. I cannot recommend strongly enough that you avoid this company and spend your money with a more reputable retailer instead.
11 juillet 2026
Avis spontané
Réponse de EVRE
Hello Jim,
Thank you for taking the time to share your feedback regarding your recent experience. We are genuinely sorry to hear that your bistro set and the overall return process were affected in this manner.
We always strive to provide a smooth and supportive experience from start to finish, and we completely understand your frustration regarding how the collection and replacement were handled. We take every review seriously, and your feedback has been passed directly to our team to ensure we improve our logistics and service moving forward.
We hope everything is now in order. Please know that we are always here if you need us.
Best,
EVRE
Beautiful Miami grey rattan set. Glad we went for grey.
Beautiful rattan garden furniture. We went for Miami grey one. Great Quality and furnishing, setting instructions were clear and i was able to set it up within an hour or two.
Happy with my purchase. Happy to recommend to others.
Plus 2 yrs warranty when you buy directly which is a plus.
30 juin 2026
Réponse de EVRE
Hello Mat,
Thank you for taking the time to share your feedback with us. We always want to ensure our customers have a seamless experience from start to finish.
We are truly sorry to hear that your delivery was affected and did not arrive at the correct location. Once an order leaves our warehouse, we rely entirely on our third-party courier, DPD, to ensure it reaches the right destination, and we completely understand how frustrating it is when they make an error. We kindly ask our customers to contact us within 14 days of their expected delivery date so we can raise an investigation to resolve any issues, but it seems you did not contact us regarding this matter.
We take every review seriously, and your feedback will be passed to our product team to help us improve our courier partnerships.
We sincerely hope the item is now safely with you and that it serves you well for many years to come. Please feel free to get in touch if you need anything else.
Best,
EVRE
They did and provided what was expected
They did and provided exactly what was advertised, good quality and delivered the next day
23 juin 2026
So glad I chose this set!
Great delivery service, straight forward to build and feels sturdy. Really pleased with my purchase, spent ages researching a garden furniture set and happy I chose this one!
22 juin 2026
Ordered one chair and was happy with…
Ordered one chair and was happy with the chair I received. It was a bit difficult to put together but with 2 people we managed it. Nothing to complain about.
13 juin 2026
Excellent quality easy to build fast…
Excellent quality easy to build fast delivery. Many thanks
22 juin 2026
Please stay away from this company
Please stay away from this company. I refused to pay the £39.99 collection fee once they sent me the wrong cushions. They then implied they would do the collection free of charge and once I’d sent it back took the £39.99 out of my refund. They are an unethical business.
Zandra is also an expert at gaslighting the facts be careful and stay away
8 juin 2026
Avis spontané
Réponse de EVRE
Hello Joe,
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear about your experience regarding the replacement cushions for your furniture. When you initially reached out, our team requested your original order details to ensure we could recommend the exact match for your specific set. As those details were unavailable, we provided a link to a set that looked similar based on your photos as a possible option rather than a guaranteed fit, and we completely understand how frustrating it was when they arrived and were not suitable.
Regarding the return process, our team communicated that arranging a collection through our courier partner incurs a standard fee, which is a direct courier cost and not something our business profits from. We always aim to be completely transparent with our customers, and we only proceeded with the collection after receiving your confirmation for the dates. We genuinely value your feedback and are continually working to ensure our support team provides the best possible guidance.
We appreciate your time and hope this helps clarify the situation.
Best,
EVRE
Chair is good size but its a little bad…
Chair is good size but its a little bad quality i had small marks on the chair already i tried contacting the company was very difficult to get a refund or a compensation.
20 juin 2026
Super fast delivery
Super fast delivery, easy to build - although double check which side you want the long seat on before starting as instructions not clear until the end on that front
20 juin 2026
I can’t contact them regarding my…
I can’t contact them regarding my delivery and disappointed with the items I received the cushions were all different sizes and did not match the description when ordered and I cannot contact them for a refund or replacement.
5 juin 2026
Réponse de EVRE
Hello Jane,
Thank you for taking the time to share your feedback with us.
We are genuinely sorry to hear about your experience and that you felt unable to reach our support team. Upon reviewing your communication history, our team responded to your initial inquiry the next day we received your message to confirm that your final parcel was successfully delivered to your neighbour.
We completely understand your frustration regarding the cushions not meeting your expectations in size and description. Our customer support team replied to your message in regards to this, requesting a few photos of the affected items so we can investigate this thoroughly and find a solution.
We still haven't had a response from you in regards to the issue, and we would love the chance to resolve this for you.
Best,
EVRE
Fantastic garden bistro set
Fantastic garden bistro set. It appears to be very sturdy and looks high quality for such a good price point. Easy to order and super fast next day delivery with great communication from the delivery driver as well.
18 juin 2026
Amazing amazing amazing
Amazing amazing amazing, so easy to put together anf looks amazing in my garden. Delivery was prompt.
18 juin 2026
Great purchase
Quality good, delivery service good and product was good value for money really happy with our purchase
17 juin 2026
Excellent service as always
13 juin 2026
It’s a fair priced item but there is a…
It’s a fair priced item but there is a bracket missing from the foot rest. Also I’m not sure but I believe the bench is supposed to fit under the sofa but it doesn’t and it is definitely put together correctly. The evre plate is upside down maybe a little slap dash
13 juin 2026
Réponse de EVRE
Hello Kirsty,
Thank you for sharing your feedback and letting us know you found the item to be fairly priced. We are sorry to hear that parts of your order were affected when it arrived.
We have checked our systems and cannot find any prior communication with you regarding these matters. We usually ask customers to reach out within 14 days of delivery so we can quickly look into things, but we are still very happy to investigate this further for you. Just to clarify the design of the set, the footrest is not intended to fit underneath the sofa.
Please reach out to us directly at support@evre.co.uk with your order details. We'd like the chance to resolve this for you rather than leave it here. We take every review seriously, and your feedback will be passed to our product team.
We truly value your input and hope you will enjoy your furniture once everything is sorted. We look forward to hearing from you soon!
Best,
EVRE
Wow always wanted a daybed for outdoor…
Wow always wanted a daybed for outdoor very impressed with it glad I purchased one kept me upto date with everything and a very quick service 10/10.
28 mai 2026
Avoid this company
Avoid this company!
Incorrectly welded framework - Customer service said we had to return the faulty part before they would rectify.
How do we do that with no packaging?
Also no apology for any inconvenience.
Very poorly made. Instructions useless.
Incorrectly labeled parts.
And the frame welded with the bolt holes to the front not side for connecting the parts.
Customer service team do not care at all.
Delivery was late.
No communication from them at all.
Utterly appalling!
29 mai 2026
Avis spontané
Réponse de EVRE
Hello Kay,
Thank you for taking the time to share your feedback with us. We always want our customers to have a smooth experience from delivery to assembly.
We are truly sorry to hear about the challenges you faced with your order. Regarding your delivery, large items are dispatched in multiple parcels for safe transit, and we apologize that the final box took a slightly longer time to reach you due to a courier routing exception. Furthermore, we completely understand your frustration upon discovering that one of the framework parts was manufactured incorrectly, which affected your ability to seamlessly build the daybed.
When a part is not manufactured to our usual standards, our normal procedure is to request its return so our quality team can inspect it, which is why a prepaid return label was provided. However, we appreciate returning a component without the original packaging is highly inconvenient, and we sincerely apologise if our previous communication felt unsupportive of this challenge. Your comments regarding the assembly instructions and part labeling are also very valuable and will be shared directly with our product team for future improvements.
We would love the opportunity to make this right and ensure your set is fully completed.
Best,
EVRE
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