Staff in store were super friendly and helpful. Living out of the area we made the purchase online. This was an efficient and quick service and despite having placed the order on a Saturday, the item... Voir plus
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Lisez les avis des autres
The staff at Exclusive Lighting were so helpful with us in choosing our table lamp. The quality is lovely & we are delighted with this lamp which is the second lamp purchase we have made in 2 days wit... Voir plus
They have a great range of lighting at competitive prices. I ordered two table lamps and two shades. Joanne from Exclusive rang to suggest that the shades I ordered would be too small for the bases, a... Voir plus
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Coordonnées de contact
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Royaume-Uni
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,8
Excellent
195 avis
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A répondu à 100 % de ses avis négatifs
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Helpful staff via telephone
Helpful staff via telephone, very pleased with the product .
5 septembre 2025
Light accessories
The lady who served us did very well in ensuring that our products were wrapped very well to avoid them slipping out of the packaging. She was very knowledgeable of the light bulbs and replacement parts we wanted. Well done there.
6 septembre 2025
Réponse de Exclusive Lighting Ltd
Thank you for leaving us this review, we really appreciate it! I will pass your comment's onto your salesperson Suzanne.
The lights I ordered are beautiful
The lights I ordered are beautiful. The staff weren’t that enthusiastic which I wa shooing for when purchasing in person. They were helpful but didn’t have any knowledge on smart light bulbs which is what I was looking for. The information they gave me on he size of lightbulb was incorrect so the bulbs I bought didn’t fit which was a shame when I specifically asked so the electrician could fit them. It took 3 lightbulbs before I found the correct one which was very frustrating
26 août 2025
Réponse de Exclusive Lighting Ltd
Thank you for leaving us this review, we are delighted to hear that you are happy with the lights you purchased from us.
With regards to your comments about the smart bulbs, our staff can only be trained in the products that we sell! The E27 lamp holder information you were given was correct for this light fitting however there are multiple sizes of bulbs with an E27 lamp holder on the market. I am glad you found one to fit.
Fantastic customer service
3 septembre 2025
Réponse de Exclusive Lighting Ltd
Thank you for taking the time to leave us a review, we really appreciate it!
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant who knew her stock well.
Her advice made selecting the correct lights easy. Prompt delivery
29 août 2025
Réponse de Exclusive Lighting Ltd
Thank you for your lovely review, we will pass your comments to Suzanne who was your salesperson.
Fantastic friendly service
Fantastic friendly service. Beautiful lights highly recommend
Sorry 1 star was definately a mistake
28 juillet 2025
Réponse de Exclusive Lighting Ltd
Thank you for your lovely review and comments about our service, maybe the 1 star review was an error? We hope to see you again soon!
Réponse de Exclusive Lighting Ltd
Thank you for your lovely review
Efficient and effective
The ordering and delivery process was easy and quick. The light fitting arrived well packaged and fully protected. Sadly the fitting was too big and I needed to return it. Again, the process was simple and straightforward. The refund was made quickly. Although disappointed we didn’t get the light fitting we were hoping for the company were great and we’ll consider using them in the future.
26 juillet 2025
Réponse de Exclusive Lighting Ltd
Thank you for leaving this review, we hope to see you again soon to help you choose the perfect light for your space!
Great customer service
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, she was also efficient, The actual centre light was out of stock, items sourced in dubai, I got it the following week, impressive. Unfortunately they are not up yet, due to waiting for a tradesman. Hopefully they will be fabulous.
25 juillet 2025
Réponse de Exclusive Lighting Ltd
Im so happy that we sourced your light sooner than anticipated and you were happy with the service you received feom our sales team
Good products and excellent service.
30 juin 2025
Staff very helful
27 juin 2025
Great service from selecting the light…
Great service from selecting the light fittings to being delivered the two ladies in Pratts Leeds were very helpful, kept us informed about deliveries would definitely recommend 👍
27 juin 2025
Easy go use webpage and order
Easy go use webpage and order - light shade came well protected and fast delivery - informed of delivery and hassle free . will definately use again
25 juin 2025
great choice of lamps and shades and…
great choice of lamps and shades and excellent customer service
27 mai 2025
Interior design accessories and lighting
If you need to discuss something with Exclusive Lighting customer service that you think you don't like, it's just for a moment of nostalgia. Exclusive Lighting UK is a great family run business, always happy to help and who go the extra mile to understand their customers needs. I love Exclusive Lighting UK, simply brilliant! Thank you, number 1. Love you!!!
15 avril 2025
Helpful staff
27 mars 2025
Very helpful staff in store
Very helpful staff in store. Quick delivery of the lamp we ordered. Xx
26 mars 2025
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