Verarschung! Habe 2 Geschire bestellt, da meine genau in der Mitte lag. Hat gekostet 32€, für die Rücksendung soll ich 102€ bezahlen, Adresse zur Rücksendung wird mir so nicht mitgeteilt. Das ist... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... Voir plus
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Purchased a multicoloured "headlight" for our Cavapoochon. It was the second purchase of the light as we bought one for the Cavachon in early autumn as the evenings became darker. The light is comp... Voir plus
L'entreprise a répondu
Quality products, prompt delivery, good prices = 10/10. (Only thing missing was my free Cocker Spaniel sticker so I can't really complain!) UPDATE:- I would like to add Ezydog sent on the dog sticke... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY
Coordonnées de contact
Town & Country Covers Ltd, Nevil Shute Road, PO3 5RX, PORTSMOUTH, Royaume-Uni
- 02392474711
- info@ezydog.co.uk
- ezydog.co.uk
4,4
Excellent
206 avis
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A répondu à 100 % de ses avis négatifs
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Verarschung + Betrug
Verarschung! Habe 2 Geschire bestellt, da meine genau in der Mitte lag. Hat gekostet 32€, für die Rücksendung soll ich 102€ bezahlen, Adresse zur Rücksendung wird mir so nicht mitgeteilt.
Das ist Verarschung und Betrug. Würde ich nicht mehr kaufen!
9 juillet 2026
Avis spontané
Réponse de EzyDog UK
Hallo, ich bin Liz vom EzyDog-UK-Team. Es tut mir sehr leid, dass Sie diese Erfahrung gemacht haben. Könnten Sie diese Bewertung vielleicht auf die EzyDog-EU-Website übertragen? Dort haben Sie den Artikel ja ursprünglich gekauft. Die Kollegen dort können das für Sie regeln; alternativ kann ich sie auch selbst kontaktieren, wenn Sie uns eine E-Mail schreiben. Nochmals ein großes Entschuldigung für die Unannehmlichkeiten.
55kg cane corso
55kg cane corso - needed crash tested car harness… took ages to find one … got ours today and delighted !
8 juillet 2026
Avis spontané
Réponse de EzyDog UK
Hello, thanks so much for your review! Keep us posted about how you get on with the Drive Car Harness, - Liz
Amazing!
Amazing colours, amazing quality great service would 100% recommend and buy Again!
10 février 2026
Avis spontané
Réponse de EzyDog UK
We're so glad to hear this! Thanks for a lovely review, it made me smile, - Liz
The BEST dog harnesses and leads!
We’ve had 2 sets of ezy dog chest plate harnesses and shock leads for 8 years and they are still going strong. We love how well made and strong they are and also how easy they are to put on and get off. Plus they look fab! We have just ordered the express harness with personalisation and love these too.
10 février 2026
Avis spontané
I’m a big fan of using exydog products…
I’m a big fan of using ezydog products for my spaniels. I’ve got harnesses, leads, long lines and collars from them. Particularly like the Oxford leather collection. Have had the brown one for three years now and love using it.
Bought a new black one this year for the new puppy. It turned out to have faulty stitching and broke. Very impressed with this company, I sent pictures and they immediately arranged to have a new one sent out and it arrived within a day. Their guarantee is to be trusted :)
10 décembre 2025
Avis spontané
Great quality harness and collar
I ordered an Ezydog chest plate harness for my puppy, and a ‘Friday’ denim collar (could not resist it), from the Ezydog website. The collar is so cute and the harness is easy to put on; an absolute must for a young puppy who thinks everything near his face is edible. I love both these items and as he grows I will continue to buy Ezydog products. They are excellent quality at a good price. Quick service/delivery too.
9 juillet 2025
Avis spontané
Excellent
Excellent service and a fantastic range for all size of dog, will definitely use again and recommend to my friends.
24 avril 2025
Avis spontané
A great price for the doggie seatbelt…
A great price for the doggie seatbelt attachment and really well made. Also speedy delivery. Thank you
25 novembre 2024
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Bought Ezydog harness, collars and leads for over 9 years but no more
Bought Ezydog for years but this is the last time. After buying a Pink harness and some black name tags for it in the Black Friday. I double checked before paying with PayPal. My fault I didn't check after purchase as I thought I wouldn't need to check after purchase .
I had to chase up the order to see where it was only to be told the printer was broke. Next day my order arrived only to my dismay the tags were brown. I emailed only to be then told the printing department where actually on holiday but once back, I saw what could be done, but it was my fault and screen shot my order. Yes the fact that I didn't check my email receipt was my fault but the glitch on the site during their busy time wasn't. I was very annoyed at the tone of customer service. I then emailed today to say I will be returning it only to be told no refunds . So because of their glitch in the black Friday sales I am out of pocket and extremely disappointed in their "customer service" Merry Christmas
***********************************************I appreciate your reply to this review but if you looked into my issue then you will find I was not notified about the issue . It was only became chasing it up myself that I was given the story about the printer being down and then the printing department being on holiday.
As for any future purchases that will not be happening. You've lost a very loyal customer because of the lack of respect and lies. I was told you would try to help once the printing department returned from their holiday but I've heard nothing more.
9 décembre 2024
Avis spontané
Réponse de EzyDog UK
Hi Nicola,
Thank you for reaching out to us, and we are sorry to hear about your recent experience with your custom side patch labels.
We sincerely apologise for the delays in processing custom patches. These delays were caused by a combination of Black Friday demand and an unexpected printer malfunction that affected all customers. We promptly notified all customers who had purchased custom labels about the situation and the resulting delay.
Regarding the side patch colour, please note that the default colour is brown, not black. The correct patch colour must be selected at the time of ordering. We have made multiple attempts to replicate the 'glitch' you mentioned but have been unable to reproduce the issue. As a result, we cannot determine why your order included a brown patch instead of a black one. However, we value your feedback and encourage you to record or screenshot the issue if it occurs again. This information would greatly assist us in identifying and addressing any potential bugs on our end.
Unfortunately, as these patches are bespoke and personalised with your dog's name, we are unable to accept returns for custom items.
-TH
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great service
25 novembre 2024
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Lovely product
Lovely product, well padded, size charts are accurate- perfect fit for my staffie. Delivery was quick and communication great
25 novembre 2024
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great colours..
Great colours... Great price... And fits my small Chihuahua !!!! Very pleased
Thanks
25 octobre 2024
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Very good purchase
It’s a very good quality lead made out of thick material. The bungee part I was really excited for and it exceeded my expectations, I am able to not get dragged if my dog is ever pulling on the lead, and I have time to react and control it. It has made our walks so much better, enjoyable, and way easier! Worth the money.
12 novembre 2024
Avis spontané
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Réponse de EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
My order never arrived it was sent to…
My order never arrived it was sent to someone else with my personal information on the invoice inside the order My name home address my email address and my phone number.
A couple weeks later a order arrived at my address of which I hadn't ordered for someone else with all the personal details of that person in the order I did complain but the person I was complaining to wasn't really interested will never stop with ezydog again they have no respect for your personal information.🥶
26 septembre 2024
Réponse de EzyDog UK
Hi White Rock,
We are truly sorry for the experience you had with your recent order and the frustration it caused. We recognise that we made a mistake in handling your personal information, and we understand how distressing this situation has been for you.
Unfortunately, human error happens from time to time, and we admit to being susceptible to human error, just like everyone else.
We apologise for the feeling dictated by the nature of the occasion; however, we can assure you that it is in our best interests to provide optimal service to everyone.
Please know that we are taking steps to make this right and to ensure that such mistakes do not happen again.
We deeply value your commitment to EzyDog and are committed to learning from this mistake and improving our service overall.
We apologise for any inconvenience caused.
- TH
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