Ordered a belt but received incorrect buckle, got in touch with customer service and Raymond was an absolute star! Sorted my issue in no time despite some complications that were out of his control.... Voir plus
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Ordered a belt but received incorrect buckle, got in touch with customer service and Raymond was an absolute star! Sorted my issue in no time despite some complications that were out of his control.... Voir plus
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The Products are extremely good Quality BUT more importantly for a Gym owner, the Customer Services here are EXCELLENT! Raymond in Particular helped me out alot when a Shipping Company mispla... Voir plus
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Paul was in touch straight away following my order . Delivery was a slight issue but once raised with Paul it was sorted and arrived the same day . Seemed to be an issue with the delivery company .... Voir plus
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Love this company and their equipment. I have built a while home garage gym from them. The staff are always friendly and knowledgeable. I’m usually in at weekends and have a good laugh with the sta... Voir plus
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Home and Commercial Gym Equipment Suppliers. Heavy on quality light on price. Specialising in dumbbells, kettlebells, weight plates, barbells and gym-racking. Check out our Glasgow based HQ with full showroom of kit.
90 Camlachie Street, G31 4AD, Glasgow, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Factory Weights
Purchased the Nexus Adjustable Dumbbells and Barbell. This was to replace a set previously purchased from elsewhere, the type that you twist the handle to adjust weight, and which had failed causing an injury.
The purchase, communciation and delivery was fantastic. The items themselves are solid, and as they are individual plates added or removed, they lock into each other and are secure.
The reason for purchase was due to limited space in my home gym, and although expensive compared to other adjustable dumbbells, I would not hesitate to recommend them to anyone.

Réponse de Factory Weights
Fantastic company. Great communication and fast delivery. These guys have been really helpful 👌🏼

Réponse de Factory Weights
Was told around 3 days for delivery. Took around 2.5 weeks. Adjustable barbell is off poor quality and they don’t offer any other attachments for it such as a curl bar. Refund policy requires it to be unused and with original packaging. How on earth can you tell if a product is good without trying it

Réponse de Factory Weights

Réponse de Factory Weights
Excellent service. Fast delivery and great customer service.
I had an item from my order missing, it was resolved straight away and I had it within a couple of days.

Réponse de Factory Weights
My weights were promptly delivered, well packed, and as described.They are also very good quality, and reasonably priced. Good service, and a good product too.

Réponse de Factory Weights

Réponse de Factory Weights
The box arrived damaged and missing pieces.
I have contacted the company but at the moment there has been no return communication. I still have missing pieces.
Its a shame as normally thing are okay but they seem to not interested when theres a problem

Réponse de Factory Weights
So I rounded off my first review (of 2 x 12kg comp kettlebells) a few days ago with the summary that I liked them so much that I’d also ordered 2 x 16kg comp kettlebells…
Well this is part 2 of the review…and let’s start with the delivery…that 48hr turnaround for the 12kg set (from Glasgow to deepest darkest Devon) was no fluke…because the 16kg set also arrived within 48hrs of ordering…
…and they are just as good…they arrived very well packaged…are nicely balanced and flow well through all lifts. They are reassuringly heavy…you lock out both overhead and after a number of reps you think there’s a strong chance I’m going to drop these…and then you remember that the grip has a bit of texture so you’ve got absolute confidence that they aren’t going to slip out of your hand and brain you as you lock out the press/jerk /snatch overhead for the nth time…which means it’s gonna be your arms (well mine anyway) that give out long before my grip on these really quite fantastic comp kettlebells… I’ll have to earn a few more pennies before I come back for 20kg and 24kg comp KBs…but when I do, I’ll be coming back here…absolutely great bit of kit, thank you!
great product also got a good price. and very easy to deal with. would recommend.

Réponse de Factory Weights

Réponse de Factory Weights
Great customer service. I Had a problem with the order and when I called got straight through to a real person! Who promptly dealt with it and sent the correct item. Excellent customer services. Thank you

Réponse de Factory Weights
Bought a couple of items from these guys. Really good quality products, very reasonable prices and prompt shipping. I made an error on my order which was placed on Saturday and wished to cancel one item, I emailed them on Sunday and they responded the same day to say they had cancelled it before sending out and they would issue a refund, which hit my account on Monday before the products were delivered on Tuesday. Overall I thought it was a superb example of how customer service should be done. Would absolutely buy from them again and not hesitate to recommend them to others. Thank you

Réponse de Factory Weights
I like the speedy response, I didn't like the fact that i had to pay for the broken part of the dumbbell knowing fully well that they usually fall during exercises and should be designed to take falls, and in addition I am a regular customer of your brand/products. Lastly I liked the fast delivery time.

Réponse de Factory Weights
Superb service , fast delivery and all items top quality , will defo use again 👌🏼🏋️

Réponse de Factory Weights
Factory weights have been amazing from start to finish. I had an issue with some missing items and they resolved this really quickly and also helped with additional questions on setting it up. I felt they went above and beyond and Raymond was so helpful. Really impressed and would definitely recommend.

Réponse de Factory Weights
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