I paid back my loan three months early and promised email confirmation that the loan was repaid however does not matter how often I email or call no confirmation is provided. If I check my account on... Voir plus
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Lisez les avis des autres
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... Voir plus
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Voir plus
L'entreprise a répondu
Very easy to apply I have bad credit and tried every were as I need my car fixing and fair finance came to my rescue
À propos de l'entreprise
Écrit par l'entreprise
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
Coordonnées de contact
18 Ashwin Street, E8 3DL, London, Royaume-Uni
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4,3
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Fair Finance
Hello,
Thank you for your positive 5-star review! It means a great deal to be seen as a reliable financial institution. We’re committed to earning that trust every day.
Should you need support or have any questions in the future, don’t hesitate to reach out, we’re here for you!
Best regards,
Fair Finance Team
Quick easy and fair
Quick easy and fair , struggled to get elsewhere . Would recommend 💯
13 mars 2026
Réponse de Fair Finance
Hi Edward,
Thank you for your fantastic 5-star review and recommendation! We’re happy that you found our process quick, easy, and fair, especially after facing challenges elsewhere. It means a great deal that you’d recommend us.
If you need any support going forward, feel free to get in touch—we’re here for you!
Best regards,
Fair Finance Team
Réponse de Fair Finance
Hi Anita,
Thank you for your lovely 5-star review! We’re so pleased to hear you found our team very friendly and helpful. Your kind words mean a lot to us.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
Fair Finance Team
Awful company took my payment twice…
Awful company took my payment twice won’t give me a refund took over 8 days left me with no money phone up everyday told me it gonna be in my acount next day never has basically lien to me everyday not very helpful I’ve recorded all the phone calls my family member is a solicitor will take yous to court yous left me with no money and I’ve got kids to feed disgusting avoid this company at all costs
13 mars 2026
Avis spontané
Réponse de Fair Finance
Hi Daniel,
Thank you for your feedback and we’re sorry for the refund issue and the significant distress it caused, including leaving you without funds for your family and children.
As already discussed, we attempted the refund several times, but unfortunately, each was declined due to issues beyond our immediate control. We’re happy that we managed to successfully pay the refund in the end, but we’re very sorry for the extended delays and the frustration this prolonged process created.
If there’s any further clarification needed, or additional support we can provide, please email us directly at enquiries@fairfinance.org.uk
Best regards,
Fair Finance Team
Easy to apply and get the answer less…
Easy to apply and get the answer less than24 hours
13 mars 2026
Réponse de Fair Finance
Hi Miltiadis,
Thank you for your great 5-star review! We’re delighted to hear the application was easy and you received a decision in less than 24 hours. Speed and simplicity are key for us.
If you need any more support in the future, please don’t hesitate to reach out—we’re here to help!
Best regards,
Fair Finance Team
Stress free quick process
The loan process from start to finish was excellent. Very quick from application to funds arriving in bank account.
After bank statements where submitted I had funds in just over 24 hours, would of been quicker if I had sent the statements during office hours.
Clear repayment terms and simple enough to understand.
6 mars 2026
Streamline application all done and…
Streamline application all done and dusted in less than 24 hours! Great Company.
11 mars 2026
Great customer service great support…
Great customer service great support gives a customer a chance to to explain to give more details before making a decision
Would recommend for others to apply if they are struggling
9 mars 2026
Réponse de Fair Finance
Hi Sahil,
Thank you for your kind 5-star review! We’re delighted to hear you appreciated our great customer service and the opportunity to provide more details during the process. It’s important to us that customers feel supported.
If you need any further assistance, please don’t hesitate to reach out. We are here to help!
Best regards,
Fair Finance Team
Réponse de Fair Finance
Hi Mark,
Thank you for your 5-star review! We’re glad you found our service very fast and efficient.
If you need support in the future, please feel free to get in touch. We are here to help!
Best regards,
Fair Finance Team
Réponse de Fair Finance
Hi Nana,
Thank you for your positive feedback! We’re happy to hear you had a very good response from us.
If you need any further support, please feel free to get in touch.
Best regards,
Fair Finance Team
Never missed a payment or late with a…
Never missed a payment or late with a payment and fair Finance send me a email saying am entitled for a refinance loan I try twice only to get a email saying sorry unfortunately I can’t get the loan which is rubbish because I never missed any payment or late with my payment 👎🏽👎🏽👎🏽
5 mars 2026
Avis spontané
Réponse de Fair Finance
Hi Manda,
Thank you for your feedback and for being a loyal customer with a strong payment history. We’re sorry to hear about your disappointment with the refinance application outcome. While invitations to apply are based on account activity, each application undergoes affordability and eligibility checks, so approval isn’t guaranteed. We value your loyalty and understand how frustrating this can be.
If you’d like to discuss the decision further or get more details, please contact us at enquiries@fairfinance.org.uk. We’re here to help.
Best regards,
Fair Finance Team
Well what can I say
Well what can I say, Fair finance makes borrowing money so easy, filled out an application form online, they were in touch with me via email wanting some information which I sent back. I believe their name "Fair Finance" is so apt as this company will look at you as an individual and I think go further than just credit scores to make a decision.
I would not hesitate to recommend Fair finance to friends and family!
Thank you for being so understanding, it was a pleasure to sort out a loan with this company, everything was done online which was so convenient for me.
Thank you Fair Finance! Perfect!
5 mars 2026
Réponse de Fair Finance
Hi Melvin,
Thank you so much for your wonderful 5-star review and for sharing your positive experience with Fair Finance.
We’re delighted to hear that the application process was easy and convenient, and that you felt we treated you as an individual beyond just credit scores. Your recommendation to friends and family means a lot to us!
If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help.
Best regards,
Fair Finance Team
Contacted numerous times with an offer…
Contacted numerous times with an offer to settle not even courtesy of a response, when I phone are very abrupt and contradictory.
Always blaming “staff holiday or shortage”
4 mars 2026
Avis spontané
Réponse de Fair Finance
Hi Matthew,
Thank you for sharing your feedback. We’re sorry for the lack of response to your settlement offers and any abrupt or contradictory experiences during your calls. This doesn’t meet our standards, and we apologise for the frustration caused, including any references to staff shortages.
We’d like the opportunity to review this so please reach out to us at enquiries@fairfinance.org.uk with more details so we can assist you promptly.
Best regards,
Fair Finance Team
The company were so efficient and kept…
The company were so efficient and kept in touch with all steps required. Would
Highly recommend Fair Finance ***
2 mars 2026
Réponse de Fair Finance
Hi there,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our process efficient and that we kept you informed every step of the way. Your recommendation means a great deal to us.
If you need any support in the future, please don’t hesitate to get in touch. We’re here to help!
Best regards,
Fair Finance Team
Asociale opstelling tegenover gedupeerde
Verschillende keren contact gehad, zowel per mail als telefonisch. Uiteraard steeds wisselende personen die allen beloofden het in orde te maken. Maar de aanmaningen bleven komen. Wat een waardeloos bedrijf om zo respectloos met mensen om te gaan.
Dit conflict loopt inmiddels een half jaar en er wordt niet geluisterd.
18 février 2026
Avis spontané
Réponse de Fair Finance
Hi Kevin,
Thank you for your kind 5-star review! We’re so glad to hear that our phone support was helpful, especially considering your dyslexia. Providing accessible and supportive service is important to us.
If you need any further assistance, please feel free to reach out. We’re here to help!
Best regards,
Fair Finance Team
Réponse de Fair Finance
Hi Paul,
Thank you for your 5-star review! We’re delighted to hear you appreciated our fast service.
If there’s anything else we can assist with in the future, don’t hesitate to contact us. We’re here to help!
Best regards,
Fair Finance Team
Réponse de Fair Finance
Hi Agnes,
Thank you for your 5-star review! We’re glad you found our service quick and good. If you require any assistance in the future, we’re here to help.
Best regards,
Fair Finance Team
Réponse de Fair Finance
Hi Donna,
Thank you so much for your lovely 5-star review and for sharing your kind words. We’re grateful for your trust and very pleased we could help when it mattered most. It means a lot to hear this from you.
Please don’t hesitate to reach out if you need us again in the future.
Best regards,
Fair Finance Team
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