FairFix Avis 

Engineer on time was fast and thorough would not use any other company

Fantastic service as we have used them before turned on the heating for the first time and it wasn’t working,
They came out diagnosed the problem picked up the part next day. Everything sorted. So easy using your online booking platform.👍👍👍👍

Fairfix is an easy to use platform to book - my HIU broke down, quick to diagnose what went wrong, within a day all repaired and fixed. Pleasant to have Tye repair - knowledgeable and answers all questions patiently, explaining in detail so that we know what the issues were/what to expect. Highly recommend. Fixed call out charge regardless of how long the job takes and if multiple visits.

Nothing is too much trouble for Tye. He takes the time explain what he is doing and looks for ways to help further. Really glad to have him as our go to person. Thank you

Always use Tye at FairFix as they are professional and reliable and turn up promptly to help sort any issues that I've had. Highly recommend and grateful for their communications with me over the years.

He fixed it the boiler same day call
He is the best one in London

We have used this company many, many times now and they are consistently reliable, responsive and hard-working. Highly recommended!

The technician we had was amazing 2 days and my boiler was fixed and a good price

Fairfix were absolutely brilliant! Quickly detected a leak and few other issues with the boiler, came out in an emergency as the whole system suddenly lost pressure and shut down. Super friendly, professional and helpful, made several visits to make sure everything working perfectly and offered lots of support and advice over the phone. Great value for money, so reassuring to know an experienced engineer who really knows their stuff, highly recommend!

Always a great service with fair fix. Use Tyrone for all my plumbing needs.

Tye has been a life-saver from helping to sort gas certifications, fixing broken boilers, toilets and anything else with a pipe - to helping me figure out which way to turn the valve on an old towel rail. Thank you!

Reliable, quick, efficient. Reasonably priced.

Arrived on time and done a great job with the annual servicing of the boiler. No complaints!

He didn't fix it properly.

I used Fairfix last year for a boiler pressure issue and they did a good job, although they tried to oversell me some replacement parts that I was later told by a specialist weren’t necessary. However, the same issues arose with the boiler this year and I asked Tye to return. Tye wouldn’t provide a time to arrive, and just assumed I can wait around at home during the week to fit around his schedule. I ended taking a half day off work to be at home to let him in, only for him to cancel unapologetically and just assume he could come back on Monday. I’m not sure he comprehends other people have jobs too and need to schedule things to ensure they can be at home during the working week. Quite frankly rude and clueless about customer service. Wouldn’t recommend unfortunately.

The heating engineer came roughly on time and was friendly. The problem was a leak which later turned out to be because the boiler had not been serviced for a while.
No parts we're needed but he gave good advice on what might need replacing at some point in the future. So far everything is working fine.

The engineer attended when he said he would, identified the problem and fixed it without recommending that I need a new boiler (as others have done), but said that if the problem persists he would come back and replace the parts with no further call out charge.

Quick booking and response. Boiler check was done by subcontractor in the promised timeframe. Bill paid same day, certificate received next day. Efficient.

Prompt response to initial enquiry. There were some issues getting the correct part but I was informed all the way. Quoted price but this was reduced on final invoice as the job took less time and the part was cheaper. The workmen were polite and informed. They cleaned up and advised on what they had done and tested the job to make sure it was resolved. Would use again

It was Sunday 29th December, repair guy named James was very helpful, he ordered pressure valve same day, came back in the evening and fixed the problem.