FamiPrints Avis 461

All the 1 star reviews discussing delayed shipping times and bad customer service are accurate. I bought a portrait for Mother’s Day for my wife that was supposed to feature 9 pictures. 7 of them arrived sideways ? And it showed it up late (after Mother’s Day) with express shipping which I ordered 2 weeks in advance.

Haven’t heard from them myself after 3 attempts to connect with them via their portal.

Love the design and it fits perfectly on my wall!!!

This is a scam!!! Do not order from this place!!

I bought my print as a 10 year anniversary gift. After so many negative reviews regarding communication and shipping I started to worry I made a mistake. This showed up exactly on time and with no mistakes! It looks great.

Product exceeded my expectations. Made modifications after I placed my order before it shipped. Great communication while delivering extraordinary product. Very pleased will order again. They were very sensitive to the gift as we had just lost our father. Handled with care all along the way. Very pleased.

Good and simple platform. Everything is easy to understand and use.

When my product arrived, I was so excited- until I opened the box. The name of the song was printed incorrectly. I have emailed 4 or 5 times and no one will get back to me. I finally gave up and requested a refund through my payment source. It was to be a bday present which had so much meaning. Now Im giftless and $140 brokER. Despicable company.
DO NOT BUY FROM SHADY COMPANY

Beautiful, easily personalized product with quick turnaround time. Couldn't ask for better.

I couldn't be more satisfied and happy the way my order turned out. At first I was nervous and stressed adding a poem instead of a song lyrics . It turned out so beautifully it was a gift for a friend who truly deserves to look at this gift and remember . Thank you truly !

The quality was so cheap and flimsy, but I could have overlooked that, but they ruined my gift to my son and daughter-in-law, their picture was poor quality AND they put the wrong date and wrong names. Instead of the QR code playing their wedding song, it went to a YouTube video.

The customer service was great, and the product was even better. FamiPrints knows what they are doing and do it well. I definitely recommend them!

delivery very slow, tracking on line was not accurate, no reply to inquiry, product itself is good

The customer service was absolutely horrible! No phone number to actually call anyone, automated emails as a response to any questions. We were told our item shipped when it actually never did. We were never given a tracking number and our item came two weeks after it should have arrived. I would not recommend this company ever!!!!!

It was very easy to order the personalized wall art with frame. The finished product was perfect and arrived on time for Valentine's Day. My son & daughter-in-law loved the gift. I was disappointed with the inability to track the order since the shipping carrier & tracking number were not provided.

horrible customer service. Zero updates for several weeks. several attempts to contact, unsuccessful. Item wasn't what I expected. Would not do business with again.

Ordered 1 custom tee shirt for Valentine's.
Today is March 2nd - still hasn't arrived.
I wrote them an email the week after Valentines.
I think I got an AI response that said they were giving special care to fulfill my order.
Total let down.
The belt I order from Pakistan arrived on time though!

This company has no phone number to call, will take days to email you back and will not actually look into your problem, save your money and look elsewhere. Placed an order 3 weeks ago and haven't heard a word about shipping. When I asked they said it's shipped but they are waiting for a tracking number. But their own tracking information says the order isn't done, 3 weeks ago!

Ordered February 9, had to inquire 3 times for a status. Delivered March 1.

still to this day have not received ny picture, nor a response back from customer service. Horrible will not ever do business with yall again.