In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment. Situation resolved & Clear advice given . Very happy with purchase. Highly rec... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8 Princes Street, HG1 1NH Harrogate, North Yorkshire, GB
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Fantastic store and staff. Couldn't do enough for me. Arrived quickly, as did the email I received before going to the store. My complete order arrived and the quality was as always excellent.
L'entreprise a répondu
I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Voir plus
L'entreprise a répondu
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Royaume-Uni
- 01423 538773
4,8
Excellent
126 avis
Demande des avis aux clients
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Very quick and efficient service from…
Very quick and efficient service from website to delivery. Really hassle free. Easy returns. Lovely products. Wouod highly recommend.
21 juillet 2022
Réponse de FatFace - HARROGATE
Hello Sarah
Thank you for your feedback regarding your recent online order.
I am pleased to read that your online shopping experience was a positive one and you would highly recommend FatFace !
Take care, TG
Réponse de FatFace - HARROGATE
Hi Paul,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received. - ES
Great customer service received
13 juin 2022
Réponse de FatFace - HARROGATE
Dear Mrs Holroyd
Thank you for taking the time to leave a review. I am so pleased that you were happy with he Great Customer Service that you received. Have a lovely day DW
Réponse de FatFace - HARROGATE
Hi Margy,
Thank you for leaving us your 5 star review.
I am pleased to read that your instore shopping experience was a positive one-we can't wait to see you again!
Take care, LA
Staff in the Harrogate store are…
Staff in the Harrogate store are always polite, friendly and helpful.
The clothes especially their dresses are lovely and the sales are amazing, one of the few high street shops left that is still worth a visit.
2 avril 2022
Avis spontané
Réponse de FatFace - HARROGATE
Good Morning Zoe
Thank you for your 5* review and for sharing your recent experience in our Harrogate store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
Always love your fit of your shirts.
Always love your shirts as they are a perfect fit for me. Size M. The material is lightweight which will be great for warmer weather, and go for the smaller checks.
1 avril 2022
Réponse de FatFace - HARROGATE
Hi Derick. Thank you for the 5 star review and such positive feedback, am sure you'll be happy with your purchase from us. JB
Friendly & very efficient services
2 février 2022
Réponse de FatFace - HARROGATE
Hi carol, Thank you for our 5* star review, have a great day. LM
I used to love Fat Face and still do…
I used to love Fat Face and still do shop here quite a lot. However a couple of recent purchases have been disappointing. A pair of joggers were made of very thin material and then bobbled after first wash. Then a cardigan shrunk a lot even though it's meant to be machine washable. I just don't think they are being made to the standard they used to be.
The shops are nice and friendly and it's sweet they allow dogs in. However I think they should have to pick them up as I've nearly fallen over dogs leads when I've been in the small shop with two separate dog families who have left leads trailing behind rails. Also the dogs rub against the clothes and sniff them. I'm an animal person but I understand some people are not and may not appreciate animal hair or dribble on a £120,00 coat.
2 février 2022
Réponse de FatFace - HARROGATE
Good Morning,
Thank you so much for taking the time to leave us your review of your recent purchases. I do apologise for the disappointment that these items have caused, I have passed on your feedback to the garment team. If you do have any further problems with any of our garments then please do get in touch and we will have this resolved for you.
We do also appreciate your feedback regarding dogs being in allowed in stores, I have passed this on and we will have this looked into.
I hope you have a lovely day. -CA
Réponse de FatFace - HARROGATE
Thank you for a perfect review! CP
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