Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... Voir plus
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Great service and products. Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish a... Voir plus
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Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size. Friendly and helpful staff when I picked up.
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Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Voir plus
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Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... Voir plus
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Royaume-Uni
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Réponse de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2
Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size.
Friendly and helpful staff when I picked up.

Réponse de FatFace - NORWICH 2
Calm store stock in correct sizes so choice good value

Réponse de FatFace - NORWICH 2
Fat face is one of our favourite Stores, friendly staff, good service, competitive pricing , quality individual products

Réponse de FatFace - NORWICH 2
Great service and products.
Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish around. Sizing also good …. so sick and tired of having to multi size order as I could be anywhere between a size 12 to 18 in other brands!

Réponse de FatFace - NORWICH 2
Friendly experience in store from a fellow ‘Andrea’

Réponse de FatFace - NORWICH 2
I originally went to the store for the T-shirt
The store assistant was so helpful and pointed me to your online store
I was so pleased to learn my lovely T-shirt was available!!
I love ‘all things fat face !!

Réponse de FatFace - NORWICH 2
Love the clothes they look good and last well. Only issue when ordering online if they give you a day it should be delivered in the morning not at the end of the day.

Réponse de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2
Was pleased to see a dress I liked in a petite. Just wish they sold petite instore

Réponse de FatFace - NORWICH 2
Andy was professional and helpful with regard to refunding an item purchased in-store. Her colleagues have also been very helpful and informative about my rights as a customer.

Réponse de FatFace - NORWICH 2
Easy to order online, and get delivered to the store. Staff in branch extremely helpful

Réponse de FatFace - NORWICH 2
Always very helpful staff & love the fit & patterns

Réponse de FatFace - NORWICH 2
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an appointment and as I have a 40 mile round trip I arrange all my pickups for the same day. Out of politeness I called into the shop to cancel my order but when they checked the delivery was there despite still receiving texts to say it wasn't.

Réponse de FatFace - NORWICH 2
Ordered 2 pairs of jeans in different sizes to compare - size 10 fit perfectly - love them! Top unfortunately was too big and smaller sizes out of stock. I returned the extra pair of jeans and top to store and it was really easy to return. Shop Assistant was lovely too. Love Fatface! X

Réponse de FatFace - NORWICH 2
I bought excellent quality pj bottoms in the sale for an excellent price. I got it dropped off in the store so it saved delivery cost as I know I would be going into the city. That was convenient.

Réponse de FatFace - NORWICH 2
Everything I buy from you fits perfect which is rare and the clothes are really well made.

Réponse de FatFace - NORWICH 2
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