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FatFace - NORWICH 2 Avis 

239
TrustScore 4.5 sur 5

4,7

3/4 Haymarket, NR2 1QD Norwich, Norfolk, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very pleased with the black pair of Anya cropped linen trousers I bought in the sale. They fit perfectly in my usual size. The high waistline is flattering and the linen keeps its shape. Collecti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Norwich store today. Tobias made the experience the best I've had in a clothing store. I asked whether he knew if they had a certain type of trouser. He asked me to wait and brought me bac... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Royaume-Uni

  • 01603 622074

4,7

Excellent

TrustScore 4.5 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(239)

14 193 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent company with fabulous clothes…

Excellent company with fabulous clothes although would like to see a petite range may be in the future?

3 juin 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Delighted with recent purchases both…

Delighted with recent purchases both online sale trousers and instore top. very helpful assistant Andrea

31 mai 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

We really like FatFace

We really like FatFace. Their clothing, including t-shirts which I buy for my Husband and Brother, are a lovely quality and nice and soft.

The shop in Norwich is good and the staff are always helpful. We also buy online, which is really efficient.

1 mai 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Excellent online service

Ordered new cloths for holiday off website, easy & quick delivery, very happy as always with quality of garments

1 mai 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

I just love the pyjama bottoms

I just love the pyjama bottoms! :)
OK, the pique sweatshirt is good too. :)
And the nice helpful staff.

22 avril 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great clothing

Great clothing

12 avril 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Always superb quality that will last. Not disposable ‘fashion’.

Very well made and fashionable clothing, with that bit of Fatface uniqueness. Clothes that always look good, and last.

19 février 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great service from FatFace in Norwich

Great service from FatFace in Norwich, couldn't have been more helpful and responsive - thank you

16 février 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 2 sur 5 étoiles

I ordered 2 pairs of meribel leggings

I ordered 2 pairs of meribel leggings. I have only received one pair and have been informed that the other pair have been sent to the wrong place. I ordered last Thursday but have still not received the second pair. When I looked online it said they were in transit but I don't know how long this takes and where they were sent in the first place.

30 janvier 2025
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Thank you for taking the time to leave your review. I am sorry to hear that you haven't received part of your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Noté 5 sur 5 étoiles

Easy to place order

Easy to place order, timely arrival for "click and collect" option and simple collection process.

21 décembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Great clothes

Great clothes, look good and well made. Slight mix up with delivery to store but later resolved by being delivered free of charge directly to us.

11 décembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Friendly service

My item was delivered to the Norwich store and the staff were very friendly and helpful

5 décembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great product and smooth setvice

Ordered from sale online. Kept up to date with click and collect. Prompt email to say problem with delivery, before it became s problem. Confirmed when ready to click and collect.

Staff very helpful on collection and made use of store changing room yo check fit. Needn't have bothered as sizes "true" and fitted perfectly.

9 décembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

This teddy bear coat is lush

This teddy bear coat is lush! It keeps you warm and snug even in -4 conditions

28 novembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

2 happy shoppers.

My wife and I, visited fatface in Norwich, the shop was well layed out, and the staff were very friendly and helpful, will definitely go there again.

21 novembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Order received on time

Order received on time. Staff soooo helpful. I’m an older shopper not always confident buying clothes for me. They made me feel special. 10 out of 10 Thank you

15 novembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello Diane,

Thank you for your 5 star review.

I am pleased that you had such a lovely experience at our Norwich store. We hope to see you back soon!

Have a great day,

Take care, CT

Noté 5 sur 5 étoiles

A very good service overall and item was good value for money…

So good to be able to collect from the store from friendly and obliging staff and to be able to try the item on there and then

6 novembre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Norwich store - this is great to hear. Take care, LE

Noté 5 sur 5 étoiles

Good price

Good price and easy click and collect

30 octobre 2024
Logo de FatFace - NORWICH 2

Réponse de FatFace - NORWICH 2

Hello Philip, Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our click and collect service. We hope you enjoy your purchase.
Take care, LE

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