I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... Voir plus
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Lisez les avis des autres
I am very pleased with the black pair of Anya cropped linen trousers I bought in the sale. They fit perfectly in my usual size. The high waistline is flattering and the linen keeps its shape. Collecti... Voir plus
L'entreprise a répondu
Visited the Norwich store today. Tobias made the experience the best I've had in a clothing store. I asked whether he knew if they had a certain type of trouser. He asked me to wait and brought me bac... Voir plus
L'entreprise a répondu
Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Royaume-Uni
- 01603 622074
4,7
Excellent
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Shirt is absolutely amazing
Shirt is absolutely amazing, very good quality and material.
Definitely recommend. Also price was half price so perfect.
8 mai 2024
Réponse de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear the item was suitable, and you have enjoyed using our service.
We look forward to welcoming you back soon.
Take care. -GHi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear the item was suitable, and you have enjoyed using our service.
We look forward to welcoming you back soon.
Take care. -SW
Good range of products
Good range of products supported by a great service and friendly staff
12 mai 2024
Réponse de FatFace - NORWICH 2
Good afternoon, Charles.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about our products and the service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Lovely Staff
Great and efficient members of staff. Lovely environment also! I was looked after by Summer who was extremely helpful in finding my daughter a great new Summer outfit! Never a bad experience!
19 mai 2024
Avis spontané
Réponse de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience with our staff. We hope you love your purchase and look forward to welcoming you back soon.
We are glad to hear Summer helped you guys out for the Summer!
Take care. -SW
Réponse de FatFace - NORWICH 2
Good afternoon, Trevor.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Good product.
7 mai 2024
Réponse de FatFace - NORWICH 2
Good afternoon, Shilpa.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Réponse de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order!
Take care. -GM
Réponse de FatFace - NORWICH 2
Good afternoon,
Thank you for your 5* review. Have a great weekend. Many thanks-AB.
Réponse de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases!
Take care. -GM
There was quite a queue but another…
There was quite a queue but another member of staff quickly came and things moved along rapidly after that. Staff always friendly and helpful.
19 avril 2024
Réponse de FatFace - NORWICH 2
Good afternoon, Veronica.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Great experience at fat face
Aimee and Sophie were professional friendly and extremely helpful . Many thanks for helping me both of u
22 avril 2024
Avis spontané
Réponse de FatFace - NORWICH 2
Good afternoon, Elizabeth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments, we look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Good quality clothing lovely designs…
Good quality clothing lovely designs highly recommend
22 avril 2024
Avis spontané
Réponse de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Réponse de FatFace - NORWICH 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service!
Website easy to navigate, fast delivery, and very helpful staff in the Norwich branch when I collected my order.
22 mars 2024
Réponse de FatFace - NORWICH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff are polite and efficient.
20 mars 2024
Réponse de FatFace - NORWICH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely friendly staff
Friendly experience and super efficient. Thank you. Norwich Fatface very helpful.
23 mars 2024
Réponse de FatFace - NORWICH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful staff
A different store had taken my email down wrong to send the receipt too. Sandi went out of her way to find it for me to order a different size. She was very helpful and friendly.
14 mars 2024
Avis spontané
Réponse de FatFace - NORWICH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Réponse de FatFace - NORWICH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very pleased with purchases
Very pleased with purchases. Very easy ordering and good delivery times
20 mars 2024
Réponse de FatFace - NORWICH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Efficient and helpful staff member
Efficient and helpful staff member, it was no trouble for her to go upstairs to the stick room to look for my size.
22 mars 2024
Avis spontané
Réponse de FatFace - NORWICH 2
Good afternoon, Penny.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Norwich store.
Take care, JB
Réponse de FatFace - NORWICH 2
Hi there,
Thank you for taking the time to leave your review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
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