Assistant was very helpful when I came to the store and explained the problem of the order which was out of stock. There was a discrepancy with the value of one of the two items and she also rectified... Voir plus
L'entreprise a répondu

Unit 23 Drake Circus Shopping Centre, PL1 1EA Plymouth, Devon, GB
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Assistant was very helpful when I came to the store and explained the problem of the order which was out of stock. There was a discrepancy with the value of one of the two items and she also rectified... Voir plus
L'entreprise a répondu
Always good to collect something from the FatFace store in Plymouth. I often end up buying more when I’m there. Lovely styles, well made and well finished.
L'entreprise a répondu
I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... Voir plus
L'entreprise a répondu
I ordered a discounted item online and collected from store. Easy and straightforward process. Sadly the item was too large so I had to return it to store. Unfortunately the discount period had ended... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Royaume-Uni
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Ordered online, collected a few days later. Great Henley t-shirt. Fits perfectly and colour goes with fleece.

Réponse de FatFace - PLYMOUTH 2
I had a very enjoyable trip to the Plymouth store yesterday. I had my two young children with me so didn’t expect to stay long. I just wanted to try a jacket on that I’d seen online. However when we entered the store, Ella, one of the assistants invited my children to take part in an Easter Egg around the store. She gave them hints to find the eggs when they were stuck and they had a great time. I was able to browse more leisurely at all the new arrivals and it was much more enjoyable for me too knowing the children were occupied and not hassling me to leave the store. Ella even gave them a prize when they found all the eggs! Great idea Fat Face Plymouth!!

Réponse de FatFace - PLYMOUTH 2
Great service from Megan when we couldn't find sizes. Really helpful and patient.

Réponse de FatFace - PLYMOUTH 2

Réponse de FatFace - PLYMOUTH 2
I first saw the item that I purchased in a store in Plymouth but not in my size. Once I had a look on line I appreciated the ease of purchasing. The site was easy to operate and the delivery was good. Free returns if required but the size was perfect and quality very good.

Réponse de FatFace - PLYMOUTH 2
We popped into to Plymouth FatFace store as this is our daughter's fav shop. At this time she is living in South Africa, so it's not something we can exchange if we get it wrong. We meet Chris, what a fantastic help he was. Very friendly and made us feel that we were not a nuisance, when we obviously were. We called our daughter discussing sizes. He even searched out a measuring tape for me. All the time smiling he went the extra mile to assist us. Thanks to Chris we bought three lovely dresses for our daughter. What a great asset to the company. Thanks to Chris we will be back.

Réponse de FatFace - PLYMOUTH 2
I was served by Sophia at the Plymouth Store and I received excellent service with a smile.

Réponse de FatFace - PLYMOUTH 2
Megan was very helpful locating a pair of chinos. The other staff were very friendly a pleasant shop to browse and purchase quality items.

Réponse de FatFace - PLYMOUTH 2
I popped into the Plymouth Fat Face store just to take a quick look. I hate shopping and avoid it like a plague. I spotted a gorgeous jumper and found a denim skirt to go with it. Feeling overwhelmed with so many choices I wandered into the store some more. I needed to try them on. Well what happened next bowled me over. I was helped by two fantastic ladies, Kirsty and Claire. They went above and beyond by listening to my needs and bringing item after item down to the changing room for me to try. I accepted their help and was amazed at the outfits I tried on. Okay some were disastrous but they had a keen eye to what suited me more and off they rushed to bring an alternative. By the end of what seemed like a few hours I had so many clothes to choose from to buy I struggled to decide. I couldn’t thank them enough, they were so fun and brilliant to be around. They put me at ease and didn’t make me feel inferior or stupid. My whole life I’ve been useless at clothes shopping so this experience really boosted my confidence. Thank you both for being so incredible. Ps I hope you have a fantastic birthday party tomorrow. You deserve it!

Réponse de FatFace - PLYMOUTH 2
Great quality products and arrived in store quickly for pickup. Lovely friendly staff who are helpful and great with the little ones.

Réponse de FatFace - PLYMOUTH 2
I always find things to buy, staff are always very helpful

Réponse de FatFace - PLYMOUTH 2
Absolutely brilliantly comfortable clothes. Excellent service and ordering information.
Friendly and very helpful staff.
I'm converted to Fatface .

Réponse de FatFace - PLYMOUTH 2
I had to make a return my local store. The staff are always helpful and nothing seems to be too much trouble for them.

Réponse de FatFace - PLYMOUTH 2

Réponse de FatFace - PLYMOUTH 2

Réponse de FatFace - PLYMOUTH 2
Good quality clothes and size 6 fits me so well.

Réponse de FatFace - PLYMOUTH 2
Easy to order and easy to collect. Great looking product. But it’s for my granddaughter, so obviously, I haven’t worn it.

Réponse de FatFace - PLYMOUTH 2
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