The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Voir plus
L'entreprise a répondu

Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Voir plus
L'entreprise a répondu
Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... Voir plus
L'entreprise a répondu
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Voir plus
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Voir plus
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Royaume-Uni
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The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenient. The staff in the Skipton store are always very nice and helpful.

Réponse de FatFace - SKIPTON
Friendly and really helpful staff in my local store, so lucky to shop there!

Réponse de FatFace - SKIPTON
Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can not to waste money👍🏼

Réponse de FatFace - SKIPTON
Very pleasant helpful staff. Good sale prices and lots of choice.

Réponse de FatFace - SKIPTON
Great quality clothing in spring colours, lasts well after plenty of washes . Pretty designs one of my favourite places to shop

Réponse de FatFace - SKIPTON
Bess@Skiptonfatface was really helpful and I felt like I was having a personal shopping experience.💕

Réponse de FatFace - SKIPTON
Staff allow you to browse without interference. Very knowledgeable about their stock . Helpful about sizes etc. Pleasant with customers

Réponse de FatFace - SKIPTON

Réponse de FatFace - SKIPTON
Delivered on the date that was issued easy to order on line good value for money when I got them on sale

Réponse de FatFace - SKIPTON
Easy ordering. Not used the collect in shop before but was kept well informed if my parcels journey and straight forward pickup in store.

Réponse de FatFace - SKIPTON
Purchased many fatface

Réponse de FatFace - SKIPTON
Great quality and good fit, delivered quickly to our local Fatface shop. Friendly helpful staff at the shop too.

Réponse de FatFace - SKIPTON
Morgan and Charlotte
Very friendly and an asset to your company .lovely sales persons

Réponse de FatFace - SKIPTON
Bought my wife some slippers that were too small. Took them into the shop and they gave our money back and ordered a new pair, which arrive today at Next!!

Réponse de FatFace - SKIPTON
Absolutely amazing customer service. Bought a pair of green trainers and found one was a size 7 and the other a 6.5. As these were in the sale there were none left in a 7 at my local store in Skipton or online. Gemma was brilliant and went the extra mile to find me a pair at the Harrogate store, even offering to pick them up for me when she was going to be there. Can't thank Gemma enough.

Réponse de FatFace - SKIPTON
They very quickly arrived at my nominated store and on inspection of the goods I was very impressed. The Jumper was slightly big, but it's fine. Very helful and pleasant staff.

Réponse de FatFace - SKIPTON
Although the parcel was delayed, the customer service at Skipton store was fantastic.

Réponse de FatFace - SKIPTON
Visited Skipton FatFace store. Had an issue with a egift card that when scanned said it was not valid. Gemma and Charlie came to the rescue and resolved the issue. Great customer service, one happy customer 10 out of 10 thankyou ladies.

Réponse de FatFace - SKIPTON
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering again I'm afraid. Not sure how Next can do next day delivery yet Fat Face seen satisfied with next month.

Réponse de FatFace - SKIPTON
Good choice of jumpers, great quality very warm and snuggly. Lovely shop assistant so friendly.

Réponse de FatFace - SKIPTON
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