The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Voir plus
L'entreprise a répondu

Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Voir plus
L'entreprise a répondu
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Voir plus
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Voir plus
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Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Royaume-Uni
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Good choice of jumpers, great quality very warm and snuggly. Lovely shop assistant so friendly.

Réponse de FatFace - SKIPTON
Follow through on time with the delivery, or at least keep customers informed!

Réponse de FatFace - SKIPTON
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Checked stock in store before ordering exchanged item. Offered a range of store delivery options making clear advantages of each. All done with a relaxed and friendly attitude.

Réponse de FatFace - SKIPTON
Ordered goods to arrive at Skipton store. Good comms, arrived as planned. Had ordered 2 pairs of dungarees for size. Shop assistant absolutely fine about me trying them on there and then, and returning the pair I didn't need.

Réponse de FatFace - SKIPTON
I bought some ankle boots from Fatface a week ago. They are dark brown. Absolutely love them. So soft and very stylish. I was a little concerned about the size, because the wide fit in a size 7 was not available. However the standard fit is fine. Very comfortable. Bought in a sale. A good price.

Réponse de FatFace - SKIPTON
Easy payment and pick up. Beautiful item as always and half price in the sale!

Réponse de FatFace - SKIPTON
Ordered online and collected from Skipton store , lovely staff , very happy with my purchase

Réponse de FatFace - SKIPTON
Easy to deal with and helpful. Good communication with online orders.

Réponse de FatFace - SKIPTON
Bought a whole new wardrobe and Morgan was an outstanding sales support and encouraged me to try stuff on which I was very pleased with.
5 shirts, trousers and shorts, I’m kitted out for summer.
Thank you Morgan and Fat Face in Skipton

Réponse de FatFace - SKIPTON
Went into Fatface Skipton the shop assistant was fantastic she was so helpful.
The stors is bright with a great selection of clothes.
Service with a smile what a plesent change.

Réponse de FatFace - SKIPTON
We visited the store in Skipton today and were served by Morgan, he was kind, cheerful and extremely helpful in assisting us with our purchase 😁

Réponse de FatFace - SKIPTON

Réponse de FatFace - SKIPTON
Gold star service from the staff at Skipton Fat Face last week:
I had seen a bag online that I was thinking of buying for my husband, but no dimensions were shown. So I called into the store. They found which stores stocked the bag and asked them to measure it and wrote down the dimensions. Also ordered it in store for me to collect.
So helpful-
And my husband loves the bag.

Réponse de FatFace - SKIPTON
I went looking for a pair of chinos at FatFace (Skipton). I was able to find the right style, waist and colour in seconds. Needing a slightly shorter length, I looked round and, straightaway, Sue was there to check stock and online. In the end, I decided to buy now and adjust. Morgan handled the sale with panache. Basically, these chinos are a great product, and the crew at FatFace Skipton are a delight to shop from!

Réponse de FatFace - SKIPTON
Lovely top but had to send it back as it wasnt suitable. The returns process has been easy and painless. Thanks.

Réponse de FatFace - SKIPTON
Service from Morgan at Fatface, Skipton was excellent. He didn’t pounce but waited politely until I looked like I needed help. After that I had a first class service and highly recommend this store.

Réponse de FatFace - SKIPTON
Excellent service from FatFace as usual. Can't fault anything. Our No 1 store.

Réponse de FatFace - SKIPTON
Great customer service from staff in Skipton store. A pleasure to shop there. Will definitely return

Réponse de FatFace - SKIPTON

Réponse de FatFace - SKIPTON
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