Banner for FatFace - SKIPTON

FatFace - SKIPTON Avis 149

TrustScore 4.5 sur 5

4,7

Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Royaume-Uni

  • 01756 798862

4,7

Excellent

TrustScore 4.5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and staff

Friendly staff and efficient online pick up

17 mars 2025
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

What a great service from your shop assistant Sandie.

What a great service from the shop assisstant Sandie (Skipton).
I was deciding which fleece to purchase and needed help.
Sandie, came to my aid, bringing various fleeces, different sizes and took the time to help me.
As a bloke I would have just walked out, unsure of what I wanted or what looked good.
Sandie, give me advice and time in helping me decide.
Thank you very much for your help, much appreciated.
FatFace you have a diamond there.(Sandie).
I’ll be back to buy again from Fat Face in Skipton.

22 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Many thanks to Gemma at the Skipton…

Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't available but Gemma kindly ordered the over shirt from the warehouse for direct delivery to our home address the following day. Absolutely fantastic customer care, thank you Gemma.

14 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Ordered item online

Ordered item online, informed of arrival in store for collection in a timely manner, efficient and friendly service with a smile in store. Altogether highly convenient and item exactly as expected from online image.

14 mars 2025
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Noté 5 sur 5 étoiles

Dog Friendly! Helpful & Friendly staff

Thank you Sandy for all your help choosing some shirts today for my Hubby & myself. Was great to see that FatFace is Dog Friendly! Our little 🐾🐾 guy loves coming shopping with us and he was so happy to be given a treat or two. Thank you for making it a great experience!

12 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Noté 5 sur 5 étoiles

Really friendly staff

Visited the store yesterday and was helped by Morgan with a few sale related queries, really helpful and friendly! Will be back

11 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Noté 5 sur 5 étoiles

Excellent service!

Ordered a tee shirt and the store assistant (Morgan) was so friendly and professional. A new member of staff too, very positive experience. Thank you.

9 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello Anthony

Thank you for your review.

I am so pleased to hear that you had a great experience in our Skipton store recently, your feedback will be passed on to the team! We look forward to welcoming you back soon.

Take care, CT

Noté 5 sur 5 étoiles

I visited the Skipton store today…

I visited the Skipton store today 11/3/25 and the young guy who served me was so polite and helpful - his name is Morgan, a credit to your store, thank you ☺️

11 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting one of our stores recently, this is great to hear. Take care, CT

Noté 5 sur 5 étoiles

Friendly and efficient service

Friendly and efficient service, as always. Above and beyond today as I was under time pressure and have a busy few days ahead. Gemma offered a creative solution/ contingency to getting a birthday gift to its destination so I can now cross this job off my list. Thank you!!!

6 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Excellent service

Hello, today I called into the Skipton store to exchange a pair is trousers that had a side zip which I couldn’t manage with my arthritic fingers.

Lily was superb, she went over and above to find me a suitable alternative and couldn’t have been more efficient and helpful, what a lovely obliging young lady.

Thank you

4 mars 2025
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Skipton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Always polite and friendly staff in the…

Always polite and friendly staff in the Skipton store. Nothing is too much trouble.

25 décembre 2024
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

The smoothness of looking online for…

The smoothness of looking online for just the right gift and it’s delivery to your shop in my town.

1 décembre 2024
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

It’s so easy to order online!

It’s so easy to order online and then collect from the store. Staff are friendly and professional.
I then returned one of my four items and was greeted politely and in a blink of an eye the refund was processed!

2 décembre 2024
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Brilliant Skipton fat face staff.

Brilliant staff at Skipton branch of fat face, every single member is so helpful as sometimes I can be a bit unsure what to wear and they always take the time to help me choose what suits me if I need any help which is a great help

30 novembre 2024
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Fabulous Skipton Staff!

I popped into Fat Face in Skipton for a last minute browse just before closing time yesterday - wed 6th Nov.
I was greeted by 2 lovely friendly staff who asked of they could help. I casually said i had come into the shop to look at clothes as it's my sons 21st birthday at the weekend. I held up a couple of blouses and the chatty friendly ladies asked all about the party, They asked if i considered a dress as they had one that a lady had bought that day and it was stunning on her. They held it up and even though it was closing time they encouraged me to try it.
It fitted! They were so supportive and complimentary (and I hate shopping, especially when I NEED something). I bought it and they also gave me a teacher discount.
I'm delighted! Thank you fat face skipton ladies. I will bring photos in of the party as promised xx

6 novembre 2024
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi Amanda,
Thank you for your wonderful feedback after your visit to our lovely Skipton store.
It sounds like you had a really positive experience, which is what we like to hear.

I am sure the team would love to see photos of the party, and we hope you and your Son had a brilliant time celebrating his 21st.

Thank you for sharing your comments.
Take care, LE

Noté 5 sur 5 étoiles

Lovely staff and beautiful store

Always happy to take a look in this store, whichever staff I see when I visit are so helpful, have lots of knowledge and very friendly. The shop is well laid out and tidy making shopping super easy and I love the new autumn stock particularly all the green!

13 septembre 2024
Avis spontané
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Seamless transaction

Seamless transaction

17 août 2024
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello Bridget
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Exceptional service and products

Exceptional service and top quality products.

8 août 2024
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Easy ordering process and able to have…

Easy ordering process and able to have it delivered to my local store. The store were very pleasant, friendly and professional, as always! Clothes are a great fit and good quality.

11 août 2024
Logo de FatFace - SKIPTON

Réponse de FatFace - SKIPTON

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -GM

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus