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FatFace - STIRLING Avis 82

TrustScore 5 sur 5

4,8

Unit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Did not have in store so they ordered online for me and was available to collect the following great service would certainly recommend

L'entreprise a répondu

Noté 4 sur 5 étoiles

Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Royaume-Uni

  • 01786 445301

4,8

Excellent

TrustScore 5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I really like the clothes and the…

I really like the clothes and the service is very good.

5 novembre 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello Mark
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great clothes and service

Great clothes at very reasonable prices. Delivery was to the local store where the staff were 1st class. Fat Face never lets me down.

5 novembre 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello Andrew
Thank you for your kind review! We're thrilled to hear you enjoyed our clothes, prices, and the service at our store. We appreciate your loyalty and look forward to seeing you again soon.
Thank you, LE

Noté 5 sur 5 étoiles

😊😊😊😊

Very happy with my purchase

5 novembre 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy use website

It was so easy to find online what I was looking for

11 octobre 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello Fiona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Click and collect

So easy and quick to order and then collect it at my local store - Stirling. Perfect.

14 août 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

On-line experience

Great on-line service with really good delivery.
Always found local Stirling store staff to be friendly, pleasant and efficient.
Good range of quality clothing with sale items originals

10 août 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy collection from store

Easy collection from store and returns. Friendly and helpful staff

2 juin 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying your new order and that you found collection and returns in store to be easy and that the crew in our Stirling store were so friendly and helpful. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Noté 5 sur 5 étoiles

Easy to order and collect

Easy to order and collect

2 juin 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hi there,

Thank you for taking the time to leave your 5* review.

I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!

Take care. -LA

Noté 5 sur 5 étoiles

I bought two Crab Shack T shirts from…

I bought two Crab Shack T shirts from the Fat Face shop in Stirling. The staff were very friendly and helpful and the quality of the T shirts is excellent.

19 mai 2024
Avis spontané
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Good afternoon, Robert.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stirling store.

Take care, JB

Noté 5 sur 5 étoiles

Friendly helpful staff in shops

Friendly helpful staff in shops, great clothes, love the styles

30 avril 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hi there,
Thank you for taking the time to leave your 5* review.

We are so glad to hear your feedback regarding your instore visit. We look forward to welcoming you back soon!

Take care. -GM

Noté 4 sur 5 étoiles

Satisfied customer

Very satisfied customer with my recent purchase in Fatface Stirling.Extremely lovely young girl served me today and was ever so helpful.well done

23 avril 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Excellent Customer Service

Had to exchange a tee shirt for larger size which fortunately they had in stock and even better, the sale was on so they refunded £10 saving. Thank you

22 avril 2024
Avis spontané
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear we were able to exchange this item for you. We look forward to welcoming you back soon!

Take care.- GM

Noté 5 sur 5 étoiles

Lovely top .

Lovely top nice material soft to touch. True to size .

21 mars 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

I liked lovely and helpful people in…

I liked lovely and helpful people in the shop.

20 mars 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Helpful staff in Stirling store

Helpful staff in Stirling store, quick delivery, great products

24 mars 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Second time ordering

Second time ordering.
Like the range of sizes and styles of dresses as most stores don't carry many larger sizes, but I did nip in to check quality and cut before ordering, and not had to return anything.
Good delivery updates and securely packaged.

15 janvier 2024
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Amazing service as always

Amazing service as always, had an issue with a parcel but it was sorted right away

7 décembre 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello Jamie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great quality clothes and helpful…

Great quality clothes and helpful service.

12 décembre 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great communication and speedy delivery…

Great communication and speedy delivery to store. Excellent.

1 décembre 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

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