Always order online and pick up in store. Great digital communication and staff are always welcoming and happy to assist. I always try my purchases on when I pick up so I can return right there and th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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Lisez les avis des autres
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Voir plus
L'entreprise a répondu
Visited the Stirling store looking for some smart shorts and what a smart looking Fat Face it is. Tried a pair on but the fit wasn't quite right. In steps Christine, the nice assistant and suggests a... Voir plus
L'entreprise a répondu
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Royaume-Uni
- 01786 445301
4,9
Excellent
98 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bootcut jeans (quality)
Great quality and really stylish jeans. Very happy with the products and no hitches with delivery (collected from shop having ordered online(.
12 octobre 2023
Réponse de FatFace - STIRLING
Hi Derek
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - STIRLING
Hi Wendy thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from start to finish.
Great service from start to finish, the jeans I ordered were absolutely amazing, so much so, I ordered another pair in a different colour.
23 septembre 2023
Réponse de FatFace - STIRLING
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Réponse de FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Very easy ordering experience
Very easy ordering experience. Staff in shop extremely pleasant. Sandals did not fit and return was just as easy.
3 septembre 2023
Réponse de FatFace - STIRLING
Good Morning Karen,
Thank you for taking the time to leave us a review!
We really appreciate your feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.
I hope you have a great day! - JW
Love fat face
Love fat face, still have some summer clothes and lovely new clothing has arrived, staff excellent friendly and helpful was just getting sunglasses today but will be back for jeans and dresses
8 septembre 2023
Avis spontané
Réponse de FatFace - STIRLING
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic products
Fantastic products, great online ordering and when visiting in store in Stirling the staff are very friendly and helpful, thank you!
22 août 2023
Réponse de FatFace - STIRLING
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - STIRLING
Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pretty pressed flower necklace
I had previously bought pressed flower earrings from Fatface earlier in the year so I was very pleased to find a matching necklace in the sale in the Stirling store. The necklace is a lovely colour and I have received lots of compliments whilst wearing it.
7 août 2023
Réponse de FatFace - STIRLING
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stirling store.
Take care, JB
Bought a dress there today
Bought a dress there today. Both members of staff were extremely helpful and smiley!! I was wearing a Fat Face dress which I bought on-line (which had never been in their shop).
12 juillet 2023
Réponse de FatFace - STIRLING
Thank you for your feedback regarding your recent visit to our Stirling store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Fantastic service both online and in…
Fantastic service both online and in store. Definitely shop fat face again soon!
25 juin 2023
Réponse de FatFace - STIRLING
Hello Vannet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - STIRLING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Helpful staff
Very helpful when trying to order something while computer systems not able to order to be delivered in store.
30 mai 2023
Réponse de FatFace - STIRLING
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great quality clothes at a reasonable…
Great quality clothes at a reasonable price. Having visited the local store & made a purchase i then ordered more clothes online. Very good customer service & received my order promptly.
28 avril 2023
Réponse de FatFace - STIRLING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Réponse de FatFace - STIRLING
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, LB
Order two different styles of boot…
Order two different styles of boot which arrived quickly. Unfortunately one pair didn’t fit. Returned to store where staff were very helpful and exchanged for a larger size.
12 novembre 2022
Réponse de FatFace - STIRLING
Good afternoon, Jools
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stirling store.
Stay safe. JB
Réponse de FatFace - STIRLING
Good Morning Linda
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP
Réponse de FatFace - STIRLING
Hi Ewena, thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again! - ES
Having purchased a pair of dungarees…
Having purchased a pair of dungarees online at half price, I went in to the shop to see if I could get another pair
I was prepared to pay the full price. But I got them from the sale rack.. costing £28 instead of £63. Working it out I got 2 pairs for 1!
They are super comfortable to wear and the material is so soft as I expected it to feel like denim.
14 septembre 2022
Réponse de FatFace - STIRLING
Hi Sally, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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