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FatFace - STIRLING Avis 84

TrustScore 5 sur 5

4,8

Unit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Royaume-Uni

  • 01786 445301

4,8

Excellent

TrustScore 5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great quality clothes and helpful…

Great quality clothes and helpful service.

12 décembre 2023
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Réponse de FatFace - STIRLING

Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great communication and speedy delivery…

Great communication and speedy delivery to store. Excellent.

1 décembre 2023
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Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Easy ordering for pick up in store

Easy ordering for pick up in store. Arrived early. Very helpful friendly staff in store in Stirling.

30 novembre 2023
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Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Excellent service from store correcting…Stirling

Excellent service from store correcting my mistake ordering online to re ordering for me and having it sent so quickly.

Thank you

29 novembre 2023
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Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Great service and products

Great service, fantastic quality of product

6 novembre 2023
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Réponse de FatFace - STIRLING

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Noté 5 sur 5 étoiles

Christmas stuff

Very helpful staff member helping me as if forgot to take my order number with me.

4 novembre 2023
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Réponse de FatFace - STIRLING

Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Happy with the ordering process and the…

Happy with the ordering process and the quick delivery of my order to the store, thank you .

5 novembre 2023
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Réponse de FatFace - STIRLING

Good afternoon, Isabelle.

Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.

Take care, JB

Noté 5 sur 5 étoiles

Bootcut jeans (quality)

Great quality and really stylish jeans. Very happy with the products and no hitches with delivery (collected from shop having ordered online(.

12 octobre 2023
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Réponse de FatFace - STIRLING

Hi Derek
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Excellent in store

Excellent in store, (Stirling). Fast delivery 2 days after order.

12 octobre 2023
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Réponse de FatFace - STIRLING

Hi Wendy thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great service from start to finish.

Great service from start to finish, the jeans I ordered were absolutely amazing, so much so, I ordered another pair in a different colour.

23 septembre 2023
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Réponse de FatFace - STIRLING

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Noté 4 sur 5 étoiles

Very easy ordering experience

Very easy ordering experience. Staff in shop extremely pleasant. Sandals did not fit and return was just as easy.

3 septembre 2023
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Réponse de FatFace - STIRLING

Good Morning Karen,

Thank you for taking the time to leave us a review!

We really appreciate your feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.

I hope you have a great day! - JW

Noté 5 sur 5 étoiles

Love fat face

Love fat face, still have some summer clothes and lovely new clothing has arrived, staff excellent friendly and helpful was just getting sunglasses today but will be back for jeans and dresses

8 septembre 2023
Avis spontané
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Réponse de FatFace - STIRLING

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Fantastic products

Fantastic products, great online ordering and when visiting in store in Stirling the staff are very friendly and helpful, thank you!

22 août 2023
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Réponse de FatFace - STIRLING

Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Staff

Staff are always ready to help. Polite and friendly

23 août 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Good quality clothing and friendly…

Good quality clothing and friendly staff.

10 août 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Noté 5 sur 5 étoiles

Favourite shop

Very easy to place orders on fatface

10 août 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Noté 5 sur 5 étoiles

Pretty pressed flower necklace

I had previously bought pressed flower earrings from Fatface earlier in the year so I was very pleased to find a matching necklace in the sale in the Stirling store. The necklace is a lovely colour and I have received lots of compliments whilst wearing it.

7 août 2023
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Réponse de FatFace - STIRLING

Good afternoon, Alison

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stirling store.

Take care, JB

Noté 5 sur 5 étoiles

Bought a dress there today

Bought a dress there today. Both members of staff were extremely helpful and smiley!! I was wearing a Fat Face dress which I bought on-line (which had never been in their shop).

12 juillet 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Thank you for your feedback regarding your recent visit to our Stirling store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Fantastic service both online and in…

Fantastic service both online and in store. Definitely shop fat face again soon!

25 juin 2023
Logo de FatFace - STIRLING

Réponse de FatFace - STIRLING

Hello Vannet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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