FATMOOSE Avis 

196
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Processen var meget forvirrende og langvarig. Leveringen tog 1,5 måned, fordi legestativet blev produceret i Tyskland. Hvilket er forståeligt, jeg havde bare ikke fået informationen for inden. Så gik... Voir plus

Noté 5 sur 5 étoiles

Nemt overskuelig hjemmeside - fair priser. Venter endnu på at modtage produktet som jeg vil uddybe når først det er modtaget - 💪🏽

Noté 1 sur 5 étoiles

Vi har fået leveret alle brædder forkert og de vil ikke sende et nyt sæt og komme og afhente det forkerte. I stedet skal vi skrive hvilke brædder der er forkerte også vil de sende enkeltvis. Ekstremt... Voir plus

Noté 5 sur 5 étoiles

Ich habe selten so einen perfekten Service erlebt!!!!! Die Qualität ist 5*, die Aufbauanleitung für Laien umsetzbar (man sollte allerdings manchmal zu zweit sein, wegen Gewicht!), der Kundenservice e... Voir plus

À propos de l'entreprise

  1. Magasin de jeux

Informations provenant de diverses sources externes

Leder du efter et flot legetårn? FATMOOSE Shop – overkommeligt, sikkert og fragtfrit!


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(196)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Funny Fortress XXL - pray for me

Order process was easy and clear as needed to be. Will update my review once product has arrived - I have ordered the FunnyFortress XXL :D - no, im not excited to build this 😂

Update - Mid way through building and if i didnt have someone who knew what they were doing it would be difficult to say the least. Will update on completion but so far so good

Pretty much done - was not easy at all, but we got there in the end. Kids live it, very solid - couple of splits already in the wood but it's wood so not to worried
Instructions - we found some of the Instructions incorrect, the angles on the swing arm and legs was not right other than this generally ok

2 juin 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your review. Hopefully everything worked out well with the assembly of the climbing frame. Please let us know if we can assist in any way. Your FATMOOSE Team

Noté 5 sur 5 étoiles

Great selection of products

Great selection of products, well laid out website, easy to use. Would definitely recommend.

1 juin 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you have chosen FATMOOSE to shop with and that you are satisfied about the website usage. We wish your family lots of fun with the purchase. Your FATMOOSE Team

Noté 4 sur 5 étoiles

Børnene elsker vores nye CleverClimber…

Børnene elsker vores nye CleverClimber Club XXL, men oplevelsen har været lidt svingende.
Jeg bestilte legestativet i starten af april. Jeg lavede en fejl i adressen , men kundeservice var hurtige til at rette fejlen og orderen blev hurtigt sendt til pakning.
Leveringen var 4-5 uger undervejs med minimal information. Jeg bad flere gange om tracking nummer og status, men fik enten ikke svar eller en besked om ændring af min ordre. Jeg var ved at opgive og acceptere at jeg var blevet snydt. Pludselig en dag lå leveringen så i min indkørsel. Mine tilkøb var dog ikke med og venter stadig (sidst i maj) på at de kommer.
Legestativet var meget let at sætte op og er i super kvalitet.

29 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for taking the time to write a review. We sincerely apologize about the issues regarding the delivery and the lack of communication from our side. We are pleased that everything worked out well in the end. We wish your family lots of fun with the purchase after all. Your FATMOOSE Team

Noté 5 sur 5 étoiles

Excellent price for the FATMOOSE…

Excellent price for the FATMOOSE TikaTaka Town XXL with SuperSwing. Straightforward purchase, cant wait for the kids to try it out

28 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your review. We are pleased that you have chosen FATMOOSE te shop with. We wish your kids lots of fun with the play tower. Your FATMOOSE Team

Noté 5 sur 5 étoiles

Great website, and range of products!

Quick and easy to look around site, love that you can add the extras on main pages and the image changes to reflect this. Great range of ourdoor play sets, ordered the Funny Fortress XXL, and CANNOT wait to get it and see my boys faces :)

25 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that we could convince you of our products. We wish your kids lots of fun with the Funny Fortress XXL. Your FATMOOSE Team

Noté 1 sur 5 étoiles

Øv med øv på.

Vi har bestilt et legetårn som nu er forsøgt samlet.. Vi har måtte købe andet træ i trælasten, fordi der mangler op til flere dele... og træstykkerne er skåret så forskelligt og skævt at det ser forfærdeligt ud....

24 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We understand your dissatisfaction and would like to apologize for this matter. This is absolutely not how is should be. The defects you have described do not correspond to our quality standards, which is why we have forwarded your comments for quality optimization. Please contact us via the contact form with the subject "Evaluation" in order to find a suitable solution together. Your FATMOOSE team

Noté 3 sur 5 étoiles

Could improve with modular purchase options.

Purchase process straightforward although more measurements on the diagrams would be useful and real photographs of the products. Added cost of pegs to ensure warranty was an annoying addition. Would also love the option to purchase add-ons such as the swings and towers at a later date.

23 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you have chosen to shop with us. Thank you for the given tips, we will forward your comments to the responsible departments. If there is anything we can be of assistance with, please do not hesitate to contact us by using the contact form, with the subject “evaluation”. We wish your family lots of fun with this purchase. Your FATMOOSE Team

Noté 5 sur 5 étoiles

How do you buy a climbing frame without stress?…

How do you buy a climbing frame without stress? Go to Fatmoose website and view their fantastic range of climbing fun. Family decision (eventually) opted for slide ,climbing and swing combination. Loads of choice and excellent deals. The only down side was that delivery to the North isles of Scotland wasn't free, but unfortunately it is the price we have to pay (frequently) for living in such an idyllic place. All we have to do now is await delivery and watch the delight on the faces of our very excited children. Hopeful that my review after delivery will be as positive.

22 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you have chosen FATMOOSE to shop at. We hope that your order has made it to the beautiful North isles of Scotland. in the meantime. If there is anything we can assist you further with, please do not hesitate to contact us. Your FATMOOSE Team

Noté 5 sur 5 étoiles

After a few days searching options

After a few days searching options , the actual ordering process was a gift. Website assists you by offering items that you may require to add, in order to help secure item when it arrives with you.

22 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you have chosen FATMOOSE to shop at. We wish your family lots of fun with this purchase. Your FATMOOSE Team

Noté 5 sur 5 étoiles

Bought the tika treehouse amazing kids…

Bought the tika treehouse amazing kids love it and have so much fun playing on it. The 10 year guarentee is brilliant but have had no issues with the wood its been out over tge winter and wood looks like new

20 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are very pleased that your kids are having so much fun playing on their climbingtower. We wish them many more playhours to come. Your FATMOOSE Team

Noté 5 sur 5 étoiles

So excited!

So easy to buy- love the option of being able to choose with or without the swings and all the extra accessories! Great choice of different styles as well to suits everyone's taste. Can't wait to receive our for my little boys 3rd birthday- he is going to LOVE it!

19 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that we were able to convince you of our products. Please do not hesitate to contact us if we can help you set up. We wish your family lots of fun. Your Fatmoose team

Noté 5 sur 5 étoiles

Excellent range of products

Excellent range of products, i found the selection perfect to choose the right equipment and size for my children and garden. My children are so excited to use their new play centre this summer. Very easy to pay and arrange delivery. Highly recommended company

19 mai 2021
Avis spontané
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Réponse de FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you have chosen Fatmoose to shop with and that you are satisfied about your experience with us. We wish your family lots of joy with this purchase. Your Fatmoose Team

Noté 5 sur 5 étoiles

Lovely company to buy from

Lovely company to buy from. Easy to deal with and you have all the information on their website. Can't wait to see my kids reaction when they see their new and super cool climbing frame.

17 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Ros og forbedring

Rigtig go oplevelse på hjemmesiden, virker overskuelig og systematisk. Dog ville det være rart at kunne justere visningen af produktionerne efter pris.
Nu er jeg spændt på at modtage et nyt legetårn til sønnen, og håber at resten af købsoplevelsen bliver lige så god. 🙂

13 mai 2021
Avis spontané

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