Our garden storage was damaged when it arrived due to rough handling in transit, favros arranged collection and replacement quickly. Very happy with the product and service we received.
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Lisez les avis des autres
Great service, couldn’t believe how quickly delivery was would certainly use this firm again
This company gave me the cheapest price for the item I ordered. Unlike competitors the delivery service was also free, so win win. I would definitely order from this company again as overall the servi... Voir plus
Just bought a dualit kettle fron this company which when it was delivered was thrown over my 5ft gate only protection was its actual box which wasn't covered and the lid opened!!! Ive rang and em... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
favros.co.uk - Excellence, Delivered.
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- sales@favros.co.uk
- favros.co.uk
4,5
Excellent
245 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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I would recommend this seller
Very easy to place order
Good communication
Fast delivery
Well packaged
I would recommend this seller
13 février 2026
Brilliant company to deal with
I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed.
Because my husband ordered the same item without telling me,I had to return it.
The company couldn’t have been any more understanding and allowed me to return it without any fuss. I would definitely order from them again.
6 février 2026
Avis spontané
Great service
Checked out on trust pilot prior to purchase, great service, quick delivery, great price, really happy with our purchase.
10 février 2026
Great service.
Arrived well before the due date. Free delivery. Cheaper price than other sellers.
13 février 2026
Great value and speedy delivery.
Purchased two Keter storage boxes in the sale. Great value. Delivered within a week.
2 février 2026
I am 100% sure about Favros
I was not 100% sure about Favros. The price seemed too good.
However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly.
Delivered ahead of expected date as well.
So 100% recommendation for Favros.
19 janvier 2026
Excellent price and swift delivery.
30 janvier 2026
Thank you arrived on time and a very…
Thank you arrived on time and a very good product .
28 janvier 2026
What a great high chair and service was…
What a great high chair and service was quick
20 janvier 2026
Bad service worst service waiting for…
Bad service worst service waiting for delivery since 20 days
19 janvier 2026
Réponse de favros.co.uk
Hello Yatharth,
We’d like to clarify the timeline of this order, as the statement made is not accurate.
Your order was placed on 19 January and was collected by the courier on 20 January. You contacted us on 26 January, at which point we immediately raised an investigation with the courier to identify the cause of the delay. As of 27 January, the tracking confirms that the parcel is delivered.
While we understand that courier delays can be frustrating, delivery times are handled by third-party couriers and are unfortunately outside of our direct control. That said, we acted promptly and responsibly as soon as we were notified.
The claim that the order has been pending for “20 days” is therefore incorrect.
We remain available to assist if there are any further issues.
Favros
Positives and negatives
Positives were easy to use website, competitive pricing, and fast despatch. The negatives were part of my order was cancelled after acceptance (so I had to order again elsewhere) and Yodel just left the parcel on my front doorstep in full view of passers by (despite notice on door asking to them to put it through side gate).
4 janvier 2026
Recommended
First purchase from this business. Price was good and dispatched quickly, happy to recommend
10 janvier 2026
Sterling Company to deal with
What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be honest, I really didn't expect any compensation. Imagine my surprise when not only did they respond, but offered me an exact replacement free of charge, on receipt of my defective item, returned at their cost. It gives me hope for the future and I wouldn't hesitate in purchasing an item from Favros in the future 🥰
15 janvier 2026
Avis spontané
Easy to order and goods came in 3days
8 janvier 2026
Just bought a dualit kettle fron this…
Just bought a dualit kettle fron this company which when it was delivered was thrown over my 5ft gate only protection was its actual box which wasn't covered and the lid opened!!!
Ive rang and emailed but no response
Im very disappointed and will be sending it back ASAP
15 janvier 2026
Avis spontané
Réponse de favros.co.uk
Dear Helen,
We’re very sorry to hear about your experience and apologise for the inconvenience caused. This is certainly not the level of service we aim to provide.
We will be raising this issue with FedEx regarding the delivery, as the item should not have been handled in this manner. Please rest assured that we take this seriously.
We also responded to your email earlier today at 16:10. Could you please check your spam or junk folder in case our response was missed?
If you would still like to return the item, we will of course assist you with this and ensure the matter is resolved as quickly as possible.
Thank you for bringing this to our attention, and again, our sincere apologies for the incident.
FAVROS Sales Support
Great
Great , fast ordering and delivery. This item was half the price of most competitors. Will definitely use this company again and again
16 décembre 2025
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