Great help from staff, efficient and friendly. It was great to talk directly with member of staff rather than looking for online quote. Premium was far cheaper than other companies acting as brokers... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A very efficient, clearly communicated, call (thanks Stephen); got straight to the point - a good strategy when ringing during work hours. Whole transaction took about 5 minutes.
L'entreprise a répondu
Conor was clear and and stuck to the facts while offering his advice with a logical view. He also gave a discount which really is the reason people ring in the first place. FBD are smart to authorize... Voir plus
L'entreprise a répondu
Excellent clear communication. Stephen was very helpful, efficient and courteous and explained everything about my policy thoroughly to me throughout our conversation. I'm happy and confident to ren... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FBD Insurance
Écrit par l'entreprise
FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.
Car Insurance Quote Home Insurance Quote Renew PolicyCoordonnées de contact
FBD House, Naas Rd, Bluebell, D12 Y0HE, Dublin, Irlande
- 0818 18 18 18
- info@fbd.ie
- fbd.ie
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de FBD Insurance
Hi Ela,
We appreciate your positive feedback and are so happy our service was very fast and efficient for you.
Warm regards, The FBD Team.
Prices very good
Very nice Talk customer service and trying to help you as much as they can
16 septembre 2026
Réponse de FBD Insurance
Hi Aly,
We appreciate your positive feedback. We are so pleased to hear that our customer service team was very helpful and dedicated to assisting you.
Warm regards, The FBD Team.
Aimee was very helpful and went the…
Aimee was very helpful and went the extra mile to give me a competitive quote.
17 septembre 2026
Réponse de FBD Insurance
Hi Miriam,
We are delighted to hear our team provided such helpful service and went above and beyond to secure a competitive quote for you. We appreciate your kind words!
Warm regards, The FBD Team.
Service for renewal of policy was very…
Service for renewal of policy was very pleasant quick and helpful from the Fbd team
17 septembre 2026
Réponse de FBD Insurance
Hi Betty,
We appreciate your positive feedback. We're so pleased to hear that your policy renewal was pleasant, quick, and that our team was helpful.
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Christopher,
We're delighted to hear that you found our process to be straightforward. We always aim for a seamless experience.
Warm regards, The FBD Team.
I can't retrieve the documents
I can't retrieve the documents. The PIN you sent me worked fine when I was paying, but the same pin has failed twice when I'm trying to access the new documents.
17 septembre 2026
Réponse de FBD Insurance
Hi Padraig,
We are sorry to hear you're having trouble accessing your documents. We understand this is frustrating. We are investigating the PIN issue to ensure you can retrieve them.
Warm regards, The FBD Team.
Easy to follow and pay
16 septembre 2026
Réponse de FBD Insurance
Hi Hazel,
We're so happy to hear that you found the process straightforward and convenient. Thank you for sharing your positive feedback with us!
Warm regards, The FBD Team.
Carmel was a real lady to deal with…
Carmel was a real lady to deal with today on the phone and it was so easy to get my insurance renewed.
16 septembre 2026
Réponse de FBD Insurance
Hi Michelle,
We're so pleased to hear that renewing your insurance was easy and that our team member provided excellent service. We appreciate your positive feedback!
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Cath,
We are so glad our team member was very helpful and efficient. Thank you for your feedback.
Warm regards, The FBD Team.
Straightforward
16 septembre 2026
Réponse de FBD Insurance
Hi Jackie,
Thank you for your feedback.
Warm regards, The FBD Team
Réponse de FBD Insurance
Hi Carol,
We appreciate your positive feedback. We are so pleased to hear that your experience was efficient and quick.
Warm regards, The FBD Team.
No phoneback
I have called 3 times and was told that FBD Vintage would call me back but that has not happened. The reason I called is that the car is a vintage (1934) Austin Seven - not an Austin Morris Seven. Morris is a different manufacturer so you might correct it please. I am sure this probably does not affect the insurance anyhow. 0879926845
11 septembre 2026
Réponse de FBD Insurance
Hi Paddy,
We appreciate you bringing this to our attention. We sincerely apologize for the missed callbacks and the incorrect vehicle description. We are reviewing our processes to ensure all calls are returned promptly and our vehicle details are accurate. We value your feedback and are working to improve our service.
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Mary,
We're happy to hear you found our website easy to manage. We appreciate your positive feedback.
Warm regards, The FBD Team.
Pleasant and efficient to deal with on…
Pleasant and efficient to deal with on the phone
16 septembre 2026
Réponse de FBD Insurance
Hi Lucy,
We appreciate your feedback. We are delighted to hear that you found our phone service pleasant and efficient. Thank you for sharing your positive experience.
Warm regards, The FBD Team.
On line is very quick
14 septembre 2026
Réponse de FBD Insurance
Hi Dermot,
We are so pleased to hear that our online service was very quick. We appreciate you sharing your positive experience with us.
Warm regards, The FBD Team.
Dealing with Steven was a pleasant…
Dealing with Steven was a pleasant experience. He listened and was understanding with me.
4 septembre 2026
Réponse de FBD Insurance
Hi Tony,
We appreciate your positive feedback. We're so pleased to hear that your experience was pleasant and that our team member listened and was understanding.
Warm regards, The FBD Team.
Thank you Tanya
Thank you Tanya for your efficient, knowledgeable and friendly service. 5 stars!
15 septembre 2026
Réponse de FBD Insurance
Hi Mark,
We appreciate your positive feedback. We are so pleased to hear that our team member provided efficient, knowledgeable, and friendly service.
Warm regards, The FBD Team.
Reasonably happy with your premium
Reasonably happy with your premium. Thought it maybe a bit lower due to 750 excess.
14 septembre 2026
Réponse de FBD Insurance
Hi Gerry,
We're glad you're happy with our premium! We appreciate your feedback regarding the excess amount.
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Jacinta,
We appreciate your feedback and understand your concern about the timing of our reminder calls. We will review our scheduling to improve.
Warm regards, The FBD Team.
Very simple and quick to use
15 septembre 2026
Réponse de FBD Insurance
Hi Sean,
We're so happy to hear that you found our service to be simple and quick to use. Thank you for your wonderful feedback; we truly appreciate it!
Warm regards, The FBD Team.
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