Fella is truly a diamond in the rough. They’ve been available to me every step of the way and have addressed any concerns promptly, no matter the odd hours I keep. You can reach them via DM, text, or... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would recommend Fella Health to anyone. They have been so caring, helpful and understanding to all I've been going through in my weight loss journey. I've had ups and downs but they have always been... Voir plus
No customer support response to resolve issues. My portal is stuck in enrollment. It keeps saying its under clinician review and the the next day or once refreshed it no longer is in review. No... Voir plus
L'entreprise a répondu
I started my journey with Fella Health back in March 2025 at 330 lbs and I’m down 112 lbs to date. From day one, they’ve been awesome to work with and truly run a top-notch program. The support h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fella Health
Écrit par l'entreprise
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Coordonnées de contact
5900 Balcones Drive, STE 100, 78731, Austin, Etats-Unis
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wasn’t receiving my regular shipment…
Wasn’t receiving my regular shipment shortly after I made a full payment and had to call to have them correct the problem.
1 janvier 2026
Réponse de Fella Health
Hi Frank,
Thank you for sharing this. We understand how frustrating it is to have a regular shipment delayed, especially after payment has already been made. That’s not the experience we want anyone to have.
We’d like to look into what caused the disruption and make sure everything is back on track for you. Our Customer Success Lead, Stanley, will be reaching out to you directly to review this and ensure it’s properly resolved.
We appreciate you flagging this and giving us the opportunity to put things right.
The Amazing Fella Health
They have provided me timely help in my weight loss journey, prompt advice and shipment of product. Great company
1 janvier 2026
Réponse de Fella Health
Hi Kevin, thank you for the amazing feedback! We’re thrilled to hear that our team has provided the timely advice and prompt shipments you need to stay on track. Supporting your weight loss journey with efficiency and care is exactly what we strive for every day. We’re glad to have you with us!
Great service
Great service, great people, good Doc and good results. Highly recommend.
28 décembre 2025
Réponse de Fella Health
Hi Ken, thank you so much for the high recommendation! We’re thrilled to hear that you’ve had such a positive experience with our team and our medical staff. Most importantly, congratulations on seeing great results!
Our mission is to combine professional medical care with a supportive team to make your health journey as successful as possible. We’re proud to have you with us!
Super responsive service
Super responsive service. Great product - I've lost 28 lbs in 3 months!
29 décembre 2025
Réponse de Fella Health
Thank you, Martin. We’re thrilled to hear about your progress and the results you’ve achieved in such a short time. It’s great to know the service has been responsive and supportive throughout your journey.
Seema is an excellent coach
Seema is an excellent coach, mentor. Very personable and easy to chat with. Very knowledgeable and helpful through the process. 10/10 recommend
18 décembre 2025
Avis spontané
Réponse de Fella Health
Thank you, Casey. We’re so glad to hear how positive your experience has been with Seema. She truly cares about supporting our members, and your recommendation means a lot. We will pass your review onto her, thank you
Réponse de Fella Health
Thank you for your feedback, Joseph. Listening closely to what’s working and what’s not is a core part of how we support each individual journey.
Réponse de Fella Health
Thank you, Charlie. We love hearing that you’re feeling better and that the program is working well for you.
5 stars !! Ordered prescription on Thursday 25th…
Ordered prescription on Thursday 25th December Christmas Day, I was approved the following day and somehow it was delivered on Sunday (3 day turn around) including approval and delivery
5 star service as I was panicking that I would be a day late for the injection which I was meant to be taking on the Sunday but it came on Sunday!
Highly recommended for Mounjaro
28 décembre 2025
Avis spontané
Réponse de Fella Health
Thank you for taking the time to share this detailed experience. We completely understand how stressful timing can be, and we’re delighted everything came together when you needed it most. Your recommendation truly means a lot to the team.
Disappointing service
Very disappointed with this company.
I filled in the questionnaire, mainly because I wanted to find out the price of medication. I didn't finish it and went back to the review some days later when I included the required pictures of me. Once I hit send, within a matter of minutes I received an email to say my medication had been approved and, minutes later, that it had been despatched.
They sent me Wegovy, which I have used, and did not find it anything like as effective as Mounjaro.
I attempted to contact them but they only have a mobile number here in the UK which is not answered. It also gives a message to say that it's not possible to leave any comment as there is no capacity to store additional messages. I emailed and, after a week got an answer asking me what the problem was. It was therefore clear that my original message had not been read. I told them that they had sent me medication which I did not want. Several more days passed and I got a message to tell me that they were looking at the possibility of sending me a return label for the medication. That was well over a week ago and nothing more has happened.
This is not a reliable company and they do not seem to value their customers. I would avoid.
26 décembre 2025
Avis spontané
Réponse de Fella Health
Hi Robert,
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. This is not the level of service we aim to provide, and we understand how frustrating this situation must have been for you.
We want to reassure you that we do value our customers, and it’s clear from your review that there were breakdowns in communication and follow-up that should not have happened. Your concerns are being taken seriously.
Our Customer Support Lead, Stanley Whittaker, will personally reach out to you to review your case in full and look into what went wrong, as well as work toward a clear and fair resolution for you.
Thank you again for bringing this to our attention. Feedback like yours helps us identify where we need to improve and do better.
Réponse de Fella Health
Thank you, Malcolm. We’re really pleased to hear you’re feeling better and seeing positive changes. That’s great progress.
Good at delivering on time I have had…
Good at delivering on time I have had no side effects
20 décembre 2025
Réponse de Fella Health
Thank you, Sam. We’re glad delivery has been reliable and that you’ve had a smooth experience so far.
Great experience working with Fella
Fast responses to any questions that arise throughout the process. Real results (down 30+ lbs), and they can be as hands on or off as your prefer. They also have a helpful Reddit for any out of the box questions that may spring up. I’ve been very happy with my experiences so far.
19 décembre 2025
Réponse de Fella Health
Thank you, Eric. We really appreciate you sharing such thoughtful feedback. It’s great to hear the flexibility, support, and real results have made this a positive experience for you. We’re glad to be part of your journey.
The support and guidance the Fella…
The support and guidance the Fella gives you is unmatched. Well worth the investment.
21 décembre 2025
Réponse de Fella Health
Thank you, Larry. Your trust means a lot to us, and we’re delighted to hear the support and guidance have felt worth the investment.
Again it’s the customer service
Again it’s the customer service. Anytime I’ve had an issue, which has only been a couple of times, I can send a text and usually within hours someone has reached out to me.
15 décembre 2025
Réponse de Fella Health
Thank you, Charles. We’re glad our customer service has been there when you needed it and that issues have been resolved quickly and smoothly.
Réponse de Fella Health
Thank you, Jeffrey. We’re pleased you found everything easy to use with fast delivery and solid communication.
2nd review and still incredible customer CARE
Whilst I have already done a TP review I felt Fella are deserving of another. Since day 1 communication has been phenomenal, the support has been phenomenal and the response time and care from this company and all staff has been.. phenomenal. This isn't by chance or by luck this is the very DNA and culture of the company from the top down.
19 décembre 2025
Réponse de Fella Health
Thank you so much for taking the time to leave another review, Lee. Your words about our culture and care truly mean a great deal to the entire team. Feedback like this reinforces exactly what we strive to deliver every day.
Fella Health has changed my life for…
Fella Health has changed my life for the better! Their products are working and I’m feeling so good! I’ve lost 19.6 pounds in 5 weeks. Wish I would have started sooner. Fella Medical is great responding to my questions or concerns and do it in a timely manner.
15 décembre 2025
Réponse de Fella Health
Thank you, Marci. Your results are incredible, and we’re so glad you’re feeling good and supported along the way. We love hearing how responsive the team has been for you.
Please Be Careful With Fella Health
I want to warn others to be careful when using Fella Health. They sent me the wrong prescription and then blamed me for their mistake.
I am currently on a 15 mg dose, yet their doctor prescribed me 3.5 mg, which is an absurdly low dose given my current treatment. I emailed them for several days with no response. When I finally called today, I was told that I had indicated on my intake form that I was a new patient, which is completely false. I clearly remember providing my current dosage information.
I even resent them my current prescription from a different provider to confirm my dosage. I have used several other telemedicine providers over the past year, and this has never happened before.
Because of their error and lack of communication, I now only have enough medication for one week instead of a full month. This is unacceptable and irresponsible. They are playing games with people’s health.
I am extremely disappointed and disgusted by this experience.
18 décembre 2025
Avis spontané
Réponse de Fella Health
Hi Greg,
We’re truly sorry to hear this and understand why you’re upset. Medication accuracy and continuity of care are critical, and this experience clearly hasn’t met the standard we expect of ourselves.
We would like to investigate the details of your intake, prescription review, and the communication gaps you experienced, as this is not the experience we want any patient to have. Your health and safety are our priority, and concerns like this are taken seriously.
Our Customer Success Lead, Stanley, will be reaching out to you directly to review everything in detail and help get this properly addressed. We appreciate you raising this and allowing us to make it right.
Fella Health help me in nothing & scam
Fella Health help me in nothing, the experience was truly bad.
The products and the Team are not Professional, i would not recommend this to anyone out there.
This a scam
18 décembre 2025
Avis spontané
Réponse de Fella Health
Hi there
We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the standard we aim for at Fella Health. Our team will look into what went wrong and follow up to better understand your concerns and see how we can make this right.
excelente service and follow up from…
excelente service and follow up from the teams, great results
13 décembre 2025
Réponse de Fella Health
Thank you for your feedback. We’re pleased to hear you’ve had great support from the team and are seeing strong results.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.