Fella Health Avis 

I've used weight loss injections previously on a number of occasions and have never experienced technical problems with the quikpens.

The actual process of obtaining the injections through Fella health was fine, pretty straight forward and easy.

My problem came in week 2 of the treatment when I tried to use the quikpen. It has been safely stored in its box all week but it was nearly impossible to twist the end and there was absolutely no way I could push the plunger down once I managed to twist it until it was fully extended. I contacted Fella who told me to contact Lilly.

After being on the phone for an eternity I got a generic email from Lilly saying that they would not be issuing a replacement. I had also contacted Fella who told me someone would be in touch. I'm still waiting.

These weight loss treatments are fairly expensive and I've now missed out on half of the treatment through no fault of my own.

I am disappointed in the lack of contact and assistance from Fella. I have previously used different providers and will definitely be returning to them in the future.

The fantastic customer service and support that was provided from day one. Specially agent Stanley, his professionalism has been outstanding!
Would recommend to anyone

Made sure I understood about treatment kept in touch and good online group for questions tips etc

Fella is truly a diamond in the rough. They’ve been available to me every step of the way and have addressed any concerns promptly, no matter the odd hours I keep. You can reach them via DM, text, or the Fella board on Reddit. I’ve worked directly with Stanley, the Customer Success & Community Lead, and I have to say he’s consistently pleasant and does a fantastic job representing the company.

I have had great success on the GLP-1 Program from Fella Health. I joined before the FDA changed the rules for compounding pharmacies and supply availability. Fella navigated the issue well and has continued to have product available for me and other users. Their Reddit forum is fantastic place for support and to connect with customer service. Stanley (Customer service lead on Reddit) is super responsive, and knowledgeable. While the user need to use the Reddit for the best support, if you do you will absolutely get great support.

It simply works.

Stanley on the Fella Reddit group really has gone beyond customer service and works his ass off to help tons of people have success on their journey. I lost around 100 pounds with Fella and although I no longer take the medication, i still participate in the community.

Fantastic customer support thats with you every step of the way. Goals accomplished. Great product

Great medication, really works. Lost 130 lbs over 18 months. Super customer service.

I have been with FELLA Health for just over 2 years and it has been nothing short of amazing.. Fast and easy intake, fast response from the Dr that reviews your case and from there your meds ship with everything you need to help you succeed. Also great having a person you can contact and literally have your answer within hours. I am down just shy of 80lbs and looking for a few more .. then maintenance mode.. It has been life changing to say the least..

I can’t say enough about Fella Health and the results I’ve achieved. From my very first call, I felt informed, supported, and genuinely cared for. The entire experience has been seamless and professional from start to finish.

What truly sets Fella Health apart is their unmatched customer service. Every question has been answered promptly and thoughtfully, and I’ve never felt like just another number. Throughout this entire journey, the team has been attentive, knowledgeable, and encouraging, making what can feel overwhelming both manageable and empowering.

The results have exceeded my expectations, but just as important has been the consistent support along the way. I’m incredibly grateful for the guidance and would confidently recommend Fella Health to anyone considering this path.

The medication is not a miracle cure for weightloss by itself alone. However, coupled with regular gym work outs and a real fietary change, it is an amazing tool for achieving weight loss goals that may have been completely unattainable without it. I really bought into the program to maximize my success. No processed or fast foods, smart meal choices, no processed sugars, x6 days a week in the gym on weight training and cardio, adequate sleep and consistency in practice of the whole ecosystem of wellness. Not just the medication itself. If you do not exercise or change your lifestyle, you will have poor and minimal success if any at all. I've lost 15 lbs in 2 months from 195 lbs January 05 to 177 lbs as of February 19. It works if you work. Im loving the feeling of success and a physical well-being i haven't felt since I was a varsity athlete in high-school.

They have been with me the whole time, checking progress, offering insights, etc...

I was very nervous about purchasing weight loss meds online, but so glad I went with Fella. They have been a great partner in my weight loss journey. The shipments came regularly and the care team always reached out to make sure I was doing well. They listened and responded to all of my questions and concerns. They are truly caring people. Not just a bot that sends out generated responses. The meds worked slower than I expected, but after reflecting losing 1-2lbs per week worked for me. I did not put on the weight overnight, so taking it off was a process too. I greatly appreciate their help and consideration for my health and well being during this journey. I never thought I would lose almost 50 pounds at 63 years old. I feel great and like how I look. Thank you Fella!

I’ve had a great experience with Fella Health so far. The onboarding process was smooth, communication was clear, and the team has been responsive whenever I had questions. Everything was explained in a straightforward way, which made the whole process feel professional and trustworthy. I appreciate how easy they make it to get started and stay on track. Overall, very satisfied and would recommend to anyone looking for a reliable and supportive service.

Fella has been great to work with. When there is a problem they have always responded on a timely manner.

Accepted me as a new customer for MJ, took the money, then emailed me to say I had to pay more as they had an affiliate company I’d already used (not stated on their sign up page). The email stated a refund would be processed, and if I had anted to continue with the order at the higher price, to contact them. I didn’t.
11 days later no refund. When I emailed to ask where the refund was, I was told I had to contact them to request it. This was never mentioned in their email, and they cancelled the order so why hold on to my money? Will be another 10 days before I receive the refund of £239, so not a small amount of money. Terrible company, awful customer service. Will never use again or recommend to others.

Great service

Customer service, consistent communication.

Amazing experience, great customer service and awesome product. Strongly recommend!