Easy to contact, very personalised. Quick to reply with any issues. Delivery is really quick after re-ordering.
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Lisez les avis des autres
I would recommend Fella Health to anyone. They have been so caring, helpful and understanding to all I've been going through in my weight loss journey. I've had ups and downs but they have always been... Voir plus
Fella is truly a diamond in the rough. They’ve been available to me every step of the way and have addressed any concerns promptly, no matter the odd hours I keep. You can reach them via DM, text, or... Voir plus
L'entreprise a répondu
No customer support response to resolve issues. My portal is stuck in enrollment. It keeps saying its under clinician review and the the next day or once refreshed it no longer is in review. No... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fella Health
Écrit par l'entreprise
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Coordonnées de contact
5900 Balcones Drive, STE 100, 78731, Austin, Etats-Unis
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4,5
Excellent
1 k avis
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Fella Health
Thanks, Kenneth! We’re pleased the website and refill process have been easy and convenient for you.
The company is fantastic Every time I…
The company is fantastic Every time I email them, they get right back to me. If I have any kind of issues, they take care of it. Absolutely amazing. It has changed my life. And I'm. super excited for my future.
5 février 2026
Réponse de Fella Health
Thank you, Caleb! We’re so happy our team could support you and that Fella has made such a positive impact on your life.
Amazing Service
Reached out because something was wrong with my prescription and Stanley responded and got everything taken care of for me. He went above and beyond and even checked in with me the next day to make sure it all went through properly.
16 décembre 2025
Avis spontané
Réponse de Fella Health
Thanks, David! We’re glad Stanley could assist quickly and follow up to ensure everything went smoothly.
Everything has been real smooth
Everything has been real smooth. From the initial contact through today.
4 février 2026
Réponse de Fella Health
Thanks, Mark! We’re happy the whole process from initial contact to now has been smooth for you.
Stanley Whitaker is the epitome of Customer Service!
My experience with Fella has been beyond exceptional since the beginning. There have been no hiccups, one minuscule issue, but nothing but smooth sailing. My mentor Stanley Whitaker has been with me from day one and has such exceptional customer service I always know if I have any issues no matter the problem, he will find a resolution for me and stay on top of it until it is resolved. The only minor issue I’ve had is my prescription being sent to the wrong location and that was only due to my relocation. Otherwise, I have zero complaints and would wholeheartedly recommend Stanley Whitaker as your go-to for support and encouragement. He does it all and I am super grateful for him being there for me because customer is everything to me and he is the epitome of what that should look like. Thank you for your ongoing, unwavering support and being such a stand up guy!!! You are appreciated!!!
3 février 2026
Avis spontané
Réponse de Fella Health
Thank you, La Shona! We’re delighted that Stanley and our team have been able to support you so well, and that your experience has been seamless.
Great service and product does work.
1 février 2026
Réponse de Fella Health
Thanks, Joseph! We’re thrilled you’re happy with both our service and the product.
GREAT COMMUNICATION AND RESULTS
4 février 2026
Réponse de Fella Health
Thank you, Greg! We’re glad our communication and support have helped you achieve great results.
Life-changing results and incredible support from Fella Health
I started my journey with Fella Health back in March 2025 at 330 lbs and I’m down 112 lbs to date. From day one, they’ve been awesome to work with and truly run a top-notch program.
The support has been solid across the board, and a huge shoutout to Stanley for always jumping in when needed and making sure any issue is resolved quickly and completely rectified after the fact.
I couldn’t be happier with my progress, and I can’t thank Fella Health and their team enough for the support and results so far.
3 février 2026
Avis spontané
Réponse de Fella Health
Incredible progress, Chris! We’re proud to be part of your journey and happy Stanley and the team could support you along the way.
Losing weight and my quality of life is…
Losing weight and my quality of life is so much better!!
2 février 2026
Réponse de Fella Health
Thank you, Joseph! It’s wonderful to hear that your quality of life has improved, and we’re happy Fella has played a role in that.
Réponse de Fella Health
Thanks, Mike! We’re pleased your experience with Fella Health was positive.
Great service
30 janvier 2026
Réponse de Fella Health
Thanks, John! We’re thrilled you had a great experience with our service.
Ease of setting up
Ease of setting up, promptness of medication delivery with no issues.
29 janvier 2026
Réponse de Fella Health
Thank you, Michaeline! We’re happy setting up and receiving your medication was easy and hassle-free.
Issues, but good customer service resolved the issues.
I'm a customer with a 1 year package. After the first two months, the scheduled shipment was scheduled to arrive a week late. After numerous emails to try to get the shipment moved up, and kept running into dead-ends. After a lot of Google Searching, I found the head of customer service (Stanley Whittaker), and he was able to get the shipment overnighted to me the same day to arrive the next day. He was fantastic to work with. While it was great the issue was resolved, it also shouldn't have got to that point. The pharmacy should know when to send shipments.
30 janvier 2026
Avis spontané
Réponse de Fella Health
Thanks for sharing, Dave! We really appreciate your patience while the shipment issue was resolved.We are glad Stanley was able to step in and get your order to you quickly. Your feedback is noted and helps us improve our processes so this doesn’t happen again.
Happy to be with Fella
The follow up service and bi weekly check ins are fantastic and kep me focused and on track
30 janvier 2026
Réponse de Fella Health
Thanks for sharing, Ken! We’re thrilled to hear the bi-weekly check-ins are helping you stay focused and on track. Your progress and experience mean a lot to us, and we’re glad the support is making a difference.
Stanley has been very helpful with…
Stanley has been very helpful with assisting us with a special delivery request.
29 janvier 2026
Avis spontané
Réponse de Fella Health
Thanks for sharing, Tab! We’re glad Stanley could assist with your special delivery request and make the process easier for you.
Fella - fantastic product and top-notch customer support
Fella has made a huge difference in my life, for the better! The product and customer service are first-rate. I lost the weight that I had hoped to, and got fantastic support every step of the way. Whenever there was an issue or a question, I got fast and personalized help. These guys are the real deal -- and I've referred other customers to them who are similarly satisfied.
29 janvier 2026
Avis spontané
Réponse de Fella Health
Thanks so much for sharing, Ned! We’re thrilled to hear that Fella has made such a positive difference for you and that our team could support you every step of the way. Your referrals mean a lot to us!
Not worth your time
Got charged even though my card was locked and tried to get the money refunded because I didn't have enough in my account. The website claims the will do refunds but they claim there is nothing they can do. Will be disputing charge with the bank. Terrible customer service.
29 janvier 2026
Avis spontané
Réponse de Fella Health
Hi Roland,
We’re sorry to hear about your experience and understand how frustrating this must have been.
To provide some clarity, the funds were debited at the time of sign-up once card details were entered and the transaction was approved. Funds cannot be deducted unless the cardholder authorises the payment during checkout. A refund has been processed, and once issued, it can take between 5 to 10 working days for the funds to reflect back in your account depending on your bank.
That said, we still want to make sure everything has been handled correctly on our side. Our Customer Success Lead, Stanley, will be looking into this personally and will reach out to you directly so you’re not left in the dark.
Thank you for raising this with us.
Stanley Whittaker and Fella Health are amazing.
I have been using Fella for a few months now and the experience has been good. However, these past few days, I was having an issue reaching someone and when someone finally reached out via text, they were so bad that I wondered if they were AI. They took forever to respond to my text like days and kept repeating the same thing over and over when I had already explained my issue. After some research I was able to get in contact with Stanley. He answered my text so fast and fixed my issue immediately!! The customer service was the best I have had in a long time from any company I have delt with. He turned a stressful day into something wonderful. It is rare to encounter someone who seems so passionate about what he does and genuinely wants to help you. I hope Fella values what they have in him because these past few days had me highly upset and this review would have went the opposite way. I didnt feel like they cared about my concerns but one person changed that. Please give Stanley a raise because he deserves it for picking up the slack of others.
23 janvier 2026
Avis spontané
Réponse de Fella Health
Hi JT
This really means a lot to read. We’re genuinely glad you stuck with us and that things were able to turn around for you.
We won’t shy away from the fact that the experience you described earlier on could and should have been better. When someone reaches out for help, they deserve timely, clear and human support, especially when something feels stressful or urgent. Your feedback on that is heard and taken seriously.
We’re really pleased that Stanley was able to step in, respond quickly, and get everything resolved for you. Supporting our members and making sure they feel listened to is exactly what we aim for.
We’ll be sure to pass your kind message on to Stanley as well. Thank you for taking the time to share such honest and thoughtful feedback. If you ever need anything going forward, we’re here.
Réponse de Fella Health
Hi Vicky.
Glad to hear this. Making the journey easy to navigate while actually delivering results is exactly what we aim for. Thanks for taking the time to share your experience, and if you ever need support or have questions along the way, we’re always here to help.
Definitely works but watch the price increases
Definitely works, however the price creeps up considerably so ill be moving to a cheaper product
22 janvier 2026
Réponse de Fella Health
Hi Adam
We appreciate your honesty and feedback. We’re glad to hear it’s working for you, and we completely understand your decision to explore a more cost-effective option. Thanks for sharing your experience with us.
We will have one of our members reach out to discuss pricing options we have available
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