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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really happy with Feno. The product does exactly what it promises, it feels well made, and it's become part of my daily routine without any hassle. Everything about the experience has been smooth from... Voir plus

Noté 5 sur 5 étoiles

I am pleasantly surprised at how much I like using the Feno system! It’s wonderful having all the teeth in the mouth brushed and cleaned at once! It took me much longer with a conventional toothbrush... Voir plus

Noté 5 sur 5 étoiles

The Feno mouthpiece/toothbrush is amazing and fun to use! Your mouth feels so clean after just 20 seconds. I am really glad my daughters introduced me to it, and I invested in this. It truly is a k... Voir plus

Noté 1 sur 5 étoiles

Zero stars if I could. I ordered from Feno over two months ago. After waiting with no updates, I was finally told by their customer experience team that they were dealing with a "temporary stock issue... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles dentaires
  2. aussi dans
  3. Boutique d'articles de toilette

Écrit par l'entreprise

Feno is on a mission to transform oral health and unlock its potential to revolutionize overall systemic health. By harnessing cutting-edge technologies and proprietary formulations, Feno has developed an innovative connected smart toothbrush that provides a comprehensive and efficient oral care solution, delivering a thorough cleaning in just 20 seconds.


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4,4

Excellent

TrustScore 4.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(95)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Customer Service is outstanding

Customer Service is outstanding. The team is VERY responsive. Recommendations for improvement: 1. packaging of foam is unnecessarily difficult to open, 2. lack of included container for mouthpiece is unfortunate (and I heard they have them, but they're not able to be purchased because they're on backorder), 3. app interface isn't as user-friendly as it could be, 4. camera utility is technologically-limited (pictures are consistently "too dark" no matter the ambient lighting.)

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I love this device

Customer service has been amazing. It is sometimes too strong so I just turn it down but I love knowing it takes only 30 seconds and my teeth are getting cleaner than by hand!

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My Feno has really helped my routine

My Feno has really helped my routine. I've been able to brush more efficiently (and effectively) in a shorter time! Worth the wait!

Also, their entire customer service support team has been wonderful. Any issues have been promptly addressed.

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Synergistic teeth brushing

In today’s world we attempt to do everything fast, this product allows just that, one is able to make the most out of their time. Additionally my mouth feels fresher and cleaner than after a dentist’s cleaning.

30 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Love my Feno

Love my Feno. Saves time and cleans everywhere. Very happy with the purchase. Expensive but worth it. Invest in your health

6 août 2025
Avis spontané
Noté 1 sur 5 étoiles

CON EMAIL BOUNCES INSTA NOT LINKED

CON EMAIL BOUNCES INSTA NOT LINKED. Took my money and no product, trying to get my money back from American Express!

20 avril 2025
Avis spontané
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Réponse de Feno

Hi Tom, we're truly sorry to hear about your experience. This definitely doesn’t reflect the standard we strive for at Feno. It looks like our team connected with you about a month ago and resolved the initial issue—but if you're still facing problems, we want to make it right. Please reach out to us directly at support@feno.co so we can assist you right away. We're here to help.

Noté 4 sur 5 étoiles

Great experience with there product

Great experience with there product . Happy teeth happy laughing .

5 février 2025
Avis spontané
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Réponse de Feno

Thanks so much for the kind words! We love hearing that your teeth are happy—and even happier knowing you're laughing too. 😊 If you ever need anything, we’re just a message away. Keep smiling!

Noté 5 sur 5 étoiles

Love makes my teeth not look like the…

Love makes my teeth not look like the sunset 😘😘😘

3 février 2025
Avis spontané
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Réponse de Feno

This might be our favorite review yet 😄 We're so glad your smile is staying bright—and definitely not sunset-colored! Thanks for the love, and keep on glowing!

Noté 5 sur 5 étoiles

Happy I found it

The product is great. My teeth and gums feel clean after using. They are responsive to any issues I might have.

30 janvier 2025
Avis spontané
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Réponse de Feno

Thanks so much, Mitch! We’re thrilled to hear you’re liking the Smartbrush. We always aim to be as responsive as possible, so if you ever need anything, just reach out. Appreciate your support!

Noté 5 sur 5 étoiles

Like Having A Professional Dental Cleaning At Home

The Feno Smartbrush gives my mouth a truly refreshed, clean feeling. The full-mouth bristles, along with the foaming toothpaste, feel like they really get in between every tooth and area of the mouth. After just 20 seconds, it gives the feeling of thorough brushing and flossing (similar to a post dentist visit), in one easy step. It makes me feel like I'm doing a good job caring for my oral health - especially as a busy mom where I don't always have time to prioritize self care.

6 novembre 2024
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Réponse de Feno

Thank you so much for sharing this—it means a lot to hear! We're thrilled that the Feno Smartbrush is making oral care easier and more effective for you, especially with everything on your plate. You deserve simple, powerful self-care, and we're so glad we can be part of that routine. 💙

Noté 5 sur 5 étoiles

Feno simplifies brushing!

Feno is such an innovative, yet simple solution to brushing your teeth! I truly feel like my teeth are squeeky clean after using my Smartbrush, and I feel like I'm saving myself time during my daily routine which is an added bonus.

4 novembre 2024
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Réponse de Feno

We love hearing this—thank you! It’s awesome to know your Smartbrush is keeping your teeth squeaky clean and saving you time. That’s exactly what we designed Feno for—simple, powerful care that fits into real life. Keep enjoying the routine!

Noté 3 sur 5 étoiles

Cutting Edge Product That Requires Patience and Flexibility

I have had the Brush for around 6 weeks. I love the convenience and how well it brushes my teeth in less than 30 seconds. I am looking forward to my visit to the dentist next year to see if the Brush truly is hitting all the spots in my mouth accurately and correctly. However, the reason why I wouldn’t rate this 5 stars is because after only having the Brush for 6 weeks, the motor has stopped working. For the price point of this Brush, I would expect it to last for many years. I have reached out to the team but haven’t received a response yet. Hopefully, I just received a lemon, and they can replace it and provide great customer service to make up for the inconvenience this has caused. Once things are resolved, I can use the new Brush, and hopefully, it can be durable and not stop working like the Brush I have now. Thankfully, during this trial, I did not throw away my old Brush, so I have gone back to use my Quip toothbrush in the meantime.

Update 1/6/25: The team was VERY responsive in resolving this issue and sent me a new Brush handle that had been working for a while up until now, where it is not recharging. However, after reaching out to the team, I got a response the SAME DAY that a replacement handle and charger will be sent. This is a new product, so issues are expected, but what makes this move up to a 3 star rather than 1 star with the issues is how GREAT the customer service has been in helping and sending replacements. Hopefully, it gets to the point where no more replacements are needed due to the quality and durability of the product. Definitely still a fan. If you like cutting-edge tech, are willing to be flexible, and work with the team regarding any issues that may arise, this is the product for you.

10 octobre 2024
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Réponse de Feno

Thank you so much for taking the time to share such a detailed and balanced review. We’re genuinely sorry for the trouble you experienced with the brush—your patience and understanding through it all means a lot. We're glad our team was able to respond quickly and get those replacements out to you.

As you mentioned, being at the cutting edge can come with some bumps, but feedback like yours helps us keep improving both our product and service. We're grateful you're still a fan, and we’ll keep working hard to earn that 5th star. Don’t hesitate to reach out if anything else comes up—we’re here for you!

Noté 5 sur 5 étoiles

Feno is the future of brushing your teeth

We don't think about the future of toothbrushes often, but thankfully, Feno did. If you had told me that my teeth would feel just as clean from a 20-second brush as if I had done a two-minute brush, I wouldn't believe you. However, now that I have a Feno smartbrush, I believe it. Not only that but there's a camera that keeps track of your oral health, providing useful information, not meaningless stats. Buying a Feno has been a win-win all around. My morning routine is more efficient, I know my oral health more frequently, and of course - my teeth feel great. I can't recommend Feno enough!

5 août 2024
Avis spontané
Noté 5 sur 5 étoiles

It’s such a great product

It’s such a great product! It cleans beautifully and makes my mouth feel refreshed. I’ve never had a tooth brush that has ever done anything close to this one!

27 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

I have been dying to try this product

I have been dying to try this product! I literally cannot wait to be able to make my coffee or do dishes are laundry while brushing my teeth. Having to hold the toothbrush and do the work yourself is just too much. This is truly a lifesaver.

8 juillet 2024
Avis spontané

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