Field & Flower Avis 

576
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We get our poultry from Field & Flower and the quality of the chicken is simply fabulous. We’ve also tried their mozzarella cheese, which is honestly the best we have ever tasted, and we’re looking fo... Voir plus

Noté 5 sur 5 étoiles

Such a great company for wonderful products and communication. We've bought meat from Field & Flower for years and ALWAYS been delighted with everything we've received! Meat is fresh and tasty and as... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not only am I always pleased with the products I order and which always arrive on time, I am also extremely pleased with the service I receive and their Customer Service Team is one of the best I've e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Produits carnés
  2. aussi dans
  3. Boucherie
  4. Poissonnerie
  5. Service de livraison des courses

Écrit par l'entreprise

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

576 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(576)

68 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They delivered rotten meat (twice!!)

I ordered some Diced venison, all of them came out to be rotten. Not even bad meat it was honestly rotten because the smell was that bad

Update: after them making me look stupid by making me empty the rotten packet to take photos for nothing I had told them to cancel my orders, then they asked for a confirmation email which I missed. I am partly to blame for missing that email but it is very obvious I wanted to cancel especially after what had happened they should have just canceled it now the meat came rotten again. I had given them explanations of why it mightve came rotten but the seem to show zero accountability I wish this platform allowed me to show photos. But now I called the bank to block them so ya atleast I won't lose any more money and time of them

6 février 2024
Avis spontané
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Réponse de Field & Flower

Hi Vinayak, really sorry to hear about your recent experience with the venison. My manager has been in contact with you since, where she is investigating this further.

Noté 5 sur 5 étoiles

I've been a Field and Flower Christmas…

I've been a Field and Flower Christmas customer for a few years now and I can honestly say I've never been let down. The turkey we've brought has always turned out perfectly and all present have always complimented it. When combined with the pigs in blankets and stuffing balls visitors think I'm some sort of kitchen deity...

25 décembre 2023
Avis spontané
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Réponse de Field & Flower

Thanks so much for taking the time to share your positive experience with us Rob! Our Christmas products are always much anticipated, even by the staff! - Kim

Noté 5 sur 5 étoiles

Christmas deliciousness

So so glad we did the Christmas delivery. The turkey crown was so easy to cook and super delicious- we ate it all so I'll need to order a bigger one next time so we have leftovers!! Delivery great as always.

21 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi there,
Thank you for the wonderful feedback! We're delighted to hear that the Christmas delivery was a success and that you enjoyed the turkey crown. We look forward to serving you again, and feel free to order a larger one for those coveted leftovers next time!

Kind regards,
Molly

Noté 5 sur 5 étoiles

Loved our Christmas delivery and…

Loved our Christmas delivery and enjoyed the meal even more knowing we were supporting small businesses and ethical farmers.

21 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Emma,

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Noté 4 sur 5 étoiles

Quality great, more instructions needed!

Quality of food great along with the delivery. My only feedback would be it would be great if cooking instructions were provided for accompaniments (like pigs in blankets & stuffing), as well as for the main (meat) event.

23 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Lisa,

We appreciate your kind words and are grateful for your support. Thank you for leaving us a review!

Noté 5 sur 5 étoiles

The taste is just great.

19 décembre 2023
Avis spontané
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Réponse de Field & Flower

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Noté 5 sur 5 étoiles

Christmas made !

Christmas is a joyous, but also stressful time with all the food preparation. F&F made it all so simple and delicious with my delivery on time on our agreed delivery date, and supplied excellent, top-notch produce. Whether it was meat, or fish, or all the trimmings and cheese, everything was supplied by F&F in excellent condition and very fresh.

22 décembre 2023
Avis spontané
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Réponse de Field & Flower

We're thrilled to hear that you enjoyed your experience with us. Your review means a lot to our team.

Noté 5 sur 5 étoiles

Great value Christmas cuts

The whole family enjoyed delicious Christmas cuts from Field and Flower this year, alongside many, many pigs in blankets! The order arrived as expected, with simple tracking on the day so we knew it was coming and the food field and flower provide is top notch quality

23 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Laura,
Thank you so much for taking the time to share your positive experience with Field and Flower on Trustpilot! We're thrilled to hear that your family enjoyed our Christmas cuts and the abundance of pigs in blankets.

Your feedback means a lot to us, and we're grateful for your support. If you ever have any more comments or suggestions, feel free to reach out. We look forward to serving you again in the future.

Wishing you a fantastic year ahead!

Noté 5 sur 5 étoiles

Christmas 2023. The food as usual was first class

The food as usual was first class. The team keeps in touch. The order is well packed and delivered as promised. I don’t think that can be topped to be honest. So a big thank you to all of you and your suppliers.
To a good year in 2024 from Margaret and son Stuart Foster.

PS The only small disappointment was the stuffing balls were extremely wet and unusable.

25 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Margaret,

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that you consistently enjoy our first-class food, appreciate the communication from our team, and find the packing and delivery reliable.

Your feedback is invaluable to us, and we're genuinely sorry to hear about the issue with the stuffing balls. We understand the importance of every item meeting our high standards, and we apologise for any inconvenience caused.

Once again, we truly appreciate your feedback and your support. Wishing you and your family a wonderful 2024 filled with delicious meals!

Noté 5 sur 5 étoiles

Products well packaged to keep them…

Products well packaged to keep them from contacting each other. Kept cool with ice packing. Products themselves in excellent condition!

21 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi David,

Thank you for your positive feedback! We're thrilled to hear our well-packaged and cool-shipped products arrived in excellent condition. Your satisfaction is our priority, and we look forward to serving you again.

Noté 5 sur 5 étoiles

Field and Flower delivered a fantastic…

Field and Flower delivered a fantastic feast for our Christmas meal. Our guests were delighted with the banquet. As always the quality was exceptional. Thank you

25 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Samantha,

Thank you for your kind words! We're thrilled you enjoyed your Christmas feast, and we appreciate your ongoing support. Here's to more delightful meals ahead!

Noté 5 sur 5 étoiles

Fantastic quality food!

Fantastic quality food, from pies and cheeses to exceptional meats, including an amazing turkey, all delivered on time!

22 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Karl,
Thank you for your glowing review! We're delighted you enjoyed our range of quality foods. Your satisfaction means a lot to us. Here's to more delicious meals in the future!

Noté 5 sur 5 étoiles

Great customer service

I’ve used field and flower for several years and have always been pleased with the quality of the produce and the service. Recently I noticed that there had been a glitch on my payments. I contacted customer services who resolved the issue speedily and efficiently

18 janvier 2024
Avis spontané
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Réponse de Field & Flower

Hi Angie,

Thank you for your continued support! We're delighted you've been pleased with our products and service. Apologies for the payment glitch, and we're glad our customer service team could swiftly resolve it for you. Your satisfaction is our priority.

Noté 5 sur 5 étoiles

Recommend Highly

Field and Flower produce high quality meat and fish all year round. My delivery is always by the same courier who is polite and delivers with care. Christmas can be an especially a stressful time however knowing I can rely on a high quality product , delivered at a time of my choosing is excellent. I highly recommend them.

22 décembre 2023
Avis spontané
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Réponse de Field & Flower

We appreciate your kind words and are grateful for your support. Thank you for leaving us a review!

Noté 5 sur 5 étoiles

Totally reliable in every way!

Our delivery was prompt and on time and the contents of our box were, as usual, superb. Thank you to you all.

22 décembre 2023
Avis spontané
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Réponse de Field & Flower

We're grateful for your feedback and are delighted to know you had a great experience. Thank you for the review!

Noté 5 sur 5 étoiles

The best quality meat you'll find

The best quality meat you'll find! I've been subscribed to Field & Flower for several years, and their meat has always been of the finest quality. And, importantly for us, animal welfare is is a top priority for the Field & Flower team. The animals are free range and grass fed. Customer service is great and most importantly, going back to my first point, the quality of the meat is superb. The fillet of beef and the lamb that we ordered for our Christmas lunch were out of this world!

25 décembre 2023
Avis spontané
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Réponse de Field & Flower

We're so pleased to hear about your positive experience. Thank you for taking the time to share your feedback with us.

Noté 5 sur 5 étoiles

Field & Flower

Field & Flower

We have enjoyed our Christmas food from Field & Flower for several years, and have never been disappointed. My children comment how tasty our turkey is every year, such a relief considering how fussy they are for the rest of the year!

23 décembre 2023
Avis spontané
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Réponse de Field & Flower

Your review is greatly appreciated! Thank you for letting us know about your experience.

Noté 5 sur 5 étoiles

Perfect Christmas food experience

It was easy to place our Christmas order on the website. Box delivered exactly as promised. Turkey, gammon etc were delicious with good cooking instructions. Cheeses were very good too. The whole experience could not have been bettered.

21 décembre 2023
Avis spontané
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Réponse de Field & Flower

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Noté 2 sur 5 étoiles

Christmas porchetta thumbs down

Christmas porchetta was very disappointing, unpleasant stuffing which forced it's way out of the joint. Had to dispose of stuffing and use meat as leftovers. Nobody ate it. Contacted via website, no response :(

23 décembre 2023
Avis spontané
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Réponse de Field & Flower

Hi Stephen, I'm so sorry to hear of any disappointment that's been caused with your Christmas order of our porchetta. I'm sorry also that you haven't had a response from us about your feedback. We are experiencing some technical issues with our contact us form on the website, which is being looked into asap. If you email us direct at hello@fieldandflower.co.uk that should come through to us. Please email us so that our team can help you further with this issue! All feedback is essential to help us improve. - Kim

Noté 5 sur 5 étoiles

Christmas order

My order arrived on Christmas Eve morning and the turkey came complete with instructions and a thermometer. The rest of the order was in the box which was iced so chilled and in fact I left the turkey in the box overnight as it was too big to put in the fridge. Field and Flower are extremely reliable and I would recommend their meat products every time.

24 décembre 2023
Avis spontané
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Réponse de Field & Flower

We're thrilled to hear that you enjoyed your experience with us. Your review means a lot to our team.

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