Fine Diamonds R Us Avis 

27
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a beautiful diamond ring to celebrate my 10 year wedding anniversary and am absolutely delighted with it. Customer service were fantastic - I wanted to take the ring with me to wear on my an... Voir plus

Noté 5 sur 5 étoiles

This was a belated 70th birthday present and delivery was delayed so I was initially disappointed. However, when my ring was delivered I opened the package and when I opened the ring box it took my b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love from London, best service, most beautiful earrings I have owned till date. I would recommend this place to anyone who wants exquisite pieces to their jewellery collection. I am in love with the p... Voir plus

Noté 5 sur 5 étoiles

Fabulous diamonds and very trustworthy. I’ve had a few rings from here and they are beautiful! I’ve returned one and had a refund. Also had an issue with one that they rectified. Overall great service... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier

Écrit par l'entreprise

Welcome to Fine Diamonds R Us, an independent fine jewellery company based in the heart of Hatton Garden, London. We specialise in beautifully crafted natural and lab-grown diamond jewellery, combining expert craftsmanship with exceptional value. Our jewellery is designed and manufactured with great attention to detail, allowing us to offer bespoke creations alongside an extensive collection of engagement rings, wedding bands, eternity rings, earrings, pendants, bracelets and other fine jewellery. Every piece is created to celebrate life's most important moments. Whether you're planning a proposal, celebrating an anniversary, marking a milestone, or searching for the perfect gift, our experienced team is here to guide you through every step of the process. We believe purchasing diamond jewellery should be transparent and enjoyable. That's why we offer a wide selection of certified diamonds, including IGI and GIA certified solitaire diamonds, together with detailed specifications to help you make an informed choice. All our gold and platinum jewellery is hallmarked by the Assay Office London, giving you complete confidence in the quality and authenticity of your purchase. At Fine Diamonds R Us, customer satisfaction is at the centre of everything we do. We offer secure online shopping, friendly expert advice, bespoke jewellery design, and reliable after-sales support. Whether you visit us in Hatton Garden or shop online from anywhere in the UK or internationally, we are committed to delivering exceptional quality, honest service, and outstanding value. Discover why thousands of customers trust Fine Diamonds R Us for handcrafted diamond jewellery that is designed to be treasured for generations. For expert advice or to arrange a consultation, visit our website or contact our team—we look forward to helping you create something truly special.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(27)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful ring and outstanding service

I ordered a beautiful diamond ring to celebrate my 10 year wedding anniversary and am absolutely delighted with it. Customer service were fantastic - I wanted to take the ring with me to wear on my anniversary trip to Italy and the team went above and beyond to turn around the order in time, for no extra charge. Thank you :)

3 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Just what I wanted !!

I am so delighted with my ring. It had to be altered and no fuss was made by them at all and no extra charge to added adjustments either. It was totally re made. Customer first was their policy and they certainly did that. They are very polite, professional and helpful in every way. Thank you.

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased a diamond…

I recently purchased a diamond solitaire ring from Fine Diamonds R Us, and I couldn't be happier with my experience. The ring is absolutely stunning, with exceptional sparkle and craftsmanship that exceeded my expectations.

The team was professional, helpful, and kept me updated throughout the process. The ring arrived beautifully presented and exactly as described.

I highly recommend Fine Diamonds R Us to anyone looking for high-quality diamond jewellery at a great price. I would definitely purchase from them again.
Susank

22 juillet 2026
Avis spontané
Logo de Fine Diamonds R Us

Réponse de Fine Diamonds R Us

Thank you, Susank, for your wonderful 5-star review!

We're delighted to hear that you're so pleased with your diamond solitaire ring and that it exceeded your expectations. It means a great deal to us that you appreciated the craftsmanship, sparkle, and the service you received throughout the process.

Thank you for recommending Fine Diamonds R Us. We truly value your support and look forward to helping you again with your future jewellery purchases. Enjoy your beautiful ring!

Noté 5 sur 5 étoiles

Feedback

From the very first conversation to the final collection of my jewellery, the entire experience was nothing short of exceptional.

Purchasing fine jewellery is built on trust, and from the very beginning I felt I was dealing with someone of absolute integrity, professionalism and genuine passion for their craft.

Every question was answered with remarkable patience, honesty and transparency. At no point did I feel under any pressure; instead, I was guided with expert advice that demonstrated both outstanding knowledge and an unwavering commitment to customer satisfaction.

The craftsmanship is simply exquisite. My engagement ring and diamond stud earrings surpassed every expectation I had. The attention to detail, the quality of the stones, the precision of the setting and the flawless finish are truly outstanding. The photographs simply do not do them justice.

What impressed me most, however, was the way the entire process was managed. Every promise was honoured, every detail was handled with the utmost professionalism, and communication throughout was impeccable. In today's world, finding a jeweller who combines exceptional craftsmanship with complete honesty and genuine customer care is extraordinarily rare.

I can say, without the slightest hesitation, that this has been one of the finest purchasing experiences I have ever had, regardless of industry.

I offer my highest recommendation to anyone seeking bespoke jewellery of the very highest quality. I will certainly be returning for future commissions, and I cannot thank the team enough for creating pieces that I will treasure for a lifetime.

True luxury is not defined solely by the beauty of the jewellery, but by the trust, integrity and excellence of the people who create it. This jeweller embodies all three to perfection.

15 juillet 2026
Avis spontané
Logo de Fine Diamonds R Us

Réponse de Fine Diamonds R Us

Dear Customer,

Thank you so much for your incredibly kind and thoughtful review. We are truly honoured by your words and delighted that both your engagement ring and diamond stud earrings exceeded your expectations.

It was a genuine pleasure to be part of such a special journey, and your trust means the world to us. We sincerely appreciate your recommendation and look forward to creating many more beautiful pieces for you in the future.

Warm regards,
The Fine Diamonds R Us Team

Noté 5 sur 5 étoiles

Fabulous diamonds and very trustworthy

Fabulous diamonds and very trustworthy. I’ve had a few rings from here and they are beautiful! I’ve returned one and had a refund. Also had an issue with one that they rectified. Overall great service, very good value for money for the stunning pieces they create!

14 juillet 2026
Avis spontané
Logo de Fine Diamonds R Us

Réponse de Fine Diamonds R Us

Dear Customer,

Thank you for your wonderful review and for your continued trust in Fine Diamonds R Us. We’re delighted to hear that you’re pleased with your rings and that our team was able to resolve any issues to your satisfaction.

Your kind words and continued support mean a great deal to us. We look forward to creating more beautiful jewellery for you in the future.

Warm regards,
The Fine Diamonds R Us Team

Noté 5 sur 5 étoiles

This was a belated 70th birthday…

This was a belated 70th birthday present and delivery was delayed so I was initially disappointed.
However, when my ring was delivered I opened the package and when I opened the ring box it took my breath away. Seriously, no exaggeration. My ring is far beyond my expectations. Thank you Fine Diamonds for giving me a piece of jewellery I never thought I would ever own. XX

21 mars 2025
Avis spontané
Logo de Fine Diamonds R Us

Réponse de Fine Diamonds R Us

Dear Customer,

Thank you so much for your lovely review. We truly appreciate your patience, and we're delighted to hear that your ring exceeded your expectations. Knowing it took your breath away is the greatest compliment we could receive.

We hope you enjoy wearing your beautiful ring for many years to come. Thank you for choosing Fine Diamonds R Us.

Warm regards,
The Fine Diamonds R Us Team

Noté 1 sur 5 étoiles

Do not buy from them to seve yourself…

Do not buy from them to seve yourself hassle as they are scam.
They will sell you defective item and when you ruturn you will end up with nothing. They also have few other ways to scam people. Owner is disrespectful and dishonest person. Beware before you buy anything from them. You will end up with nothing. I have won arguments throug tribunal court but they still provide faulty product he is taking this as a joke.

2 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Brilliant company

Absolutely Brilliant company. I bought a 5.0ct lab grown diamond mounted in a platinum ring. I found that I got a great price by dealing directly with the company. I have had great 2 way communication both by email and phone. They gave me a date that my ring would be delivered and stuck to their promise. My order arrived in perfect condition and my wife is absolutely overjoyed and lost for words on the size and quality of the ring . The photos on the Internet do not do the item justice.
I wish to thank all the staff involved and will definitely go back to them should I wish to buy anything in the future.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fabulous

I can not recommend this business enough. They bent over backwards for me and did a wonderful job. I am thrilled with my gorgeous ring. Thank you so very much.

5 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

They offer a wide range of customisable…

They offer a wide range of customisable diamond jewellery, including engagement rings, wedding bands and more.
Customer service is exceptional providing knowledgeable assistance throughout the buying process. They also offer a 30 day return policy and a 12 month warrant adding to the overall confidence in their products. With prompt express delivery and elegant packaging, Fine Diamonds R Us ensures luxurious and trustworthy shopping experience. Highly recommended for anyone seeking quality, custom diamond jewellery.

25 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Love from London

Love from London, best service, most beautiful earrings I have owned till date. I would recommend this place to anyone who wants exquisite pieces to their jewellery collection. I am in love with the pair. Would definitely shop more

17 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

scammers - avoid!!

scammers
purchased a diamond ring a few weeks back. called up today as still not received, to be informed that there was a problem with the order: apoarently the price we paid was only for the gold not the diamond due to an "error on the website". they wanted us to pay 3 times what we had already paid.

waiting for a refund

22 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Exquisite Jewelry and Outstanding Service

I recently had the pleasure of purchasing a breathtaking ring and an exquisite pair of earrings from FineDiamonds-R-Us, and I am absolutely enchanted with both pieces. The quality is truly remarkable, with each piece radiating an elegance and beauty that perfectly complements any ensemble. The craftsmanship is impeccable, and the jewelry has quickly become a staple in my collection.

What truly sets FineDiamonds-R-Us apart is their outstanding customer service. From the moment I placed my order, their team was incredibly attentive and communicative, ensuring a seamless and delightful shopping experience. Their dedication to customer satisfaction is evident in every interaction, making me feel valued and appreciated.

I have received countless compliments on my new jewelry, and I am beyond thrilled with my purchase. FineDiamonds-R-Us has earned my highest recommendation for anyone seeking high-quality, stunning jewelry paired with exceptional service. Thank you for making this experience so memorable and special!

22 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Diamond ring

From fist speaking about my requirements for the ring I wanted made.
nothing was to to much trouble. I was given precise details of what to expect. when the cad was done and sent to me it explained accurately all the dimensions and details of my ring once the ring was made (which was absolutely stunning) a video was sent to me showing what I was getting then I was told it was off to be certificated with the exact specification I asked for the certificate was shown to me by picture and the my ring was shipped to me
The gems used where stunning
once I received it it was better than the photos and I was absolutely blown away and over the moon everything with the ring was perfect the craftsmanship amazing I can't think of better words to explain this ring
the company are fantastic you get extremely polite staff to talk to and explain exactly what you're going to get there jewellery is top of there class and fantasticly priced so if your thinking of getting a loved one a gift or if your treating yourself you have come to the right place you will receive a absolutely beautiful item I can't give a better review for this company its 1000% fantastic

10 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Unbeatable Value and Exceptional Craftsmanship

I recently purchased a diamond ring from Fine Diamonds R Us, and I was absolutely blown away by the quality and value I received.
I had provided them with the diamond certificate number from another brand, and they were able to source the same diamond for me at a significant discount. Not only did I save a couple of thousand pounds, but I also received an excellent crafted setting that exceeded my expectations.

30 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

A Diamond Engagement Ring Worthy of a Lifetime of Love

My journey to find the perfect engagement ring began with a simple Google search. After sifting through countless websites, I stumbled upon Fine Diamonds R Us. Intrigued by their impressive selection, I decided to give them a try.

From the very start, I was impressed with Fine Diamonds R Us's unwavering commitment to excellent customer service. Their team of dedicated experts was always available to answer my questions and provide personalized guidance throughout the entire process. They took the time to understand my vision for the ring and worked tirelessly to create something that was truly special.

When it came time to choose the actual diamond, I was overwhelmed by the sheer variety of options. Fine Diamonds R Us's expert diamond graders patiently walked me through the process, explaining the intricacies of cut, clarity, color, and carat weight. Their knowledge and passion for diamonds were evident, and they made me feel confident in my decision.

After careful consideration, I selected a stunning solitaire diamond ring that perfectly captured my love for my partner. The craftsmanship was impeccable, and the diamond itself was absolutely breathtaking. It was exactly what I had envisioned and more.

The process of purchasing the ring was equally seamless their secure online checkout process was simple and convenient. The ring arrived on time and in perfect condition, packaged with care and attention to detail.

When I presented the ring to my partner, her eyes lit up with joy. She was speechless and overwhelmed by the beauty and thoughtfulness that went into the gift. It was a moment that I will cherish forever.

Overall, my experience with Fine Diamonds R Us was nothing short of exceptional. From the initial consultation to the final delivery, they exceeded my expectations in every way. Their commitment to excellence, their passion for diamonds, and their dedication to customer service made them the perfect choice for my diamond engagement ring.

I highly recommend Fine Diamonds R Us to anyone seeking a beautiful and meaningful engagement ring. With their expert guidance, personalized service, and commitment to ethical sourcing, they are sure to help you find the perfect ring to symbolize your love and commitment for a lifetime.

1 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Apalling service. AVOID

Defective product which fell apart after a week of being on my fiance's finger. Took the ring to an independent jeweller who said that 3 of the 4 claws had wear, one of which had snapped completely. Their advice was that this should not occur prior to several *years* of wear in genuine platinum jewellery. Since then, the seller has been incommunicative and unhelpful in processing a return.

Thankfully I purchased through Amazon and they are at least investigating this with a view to refunding so I don't need to rely on this terrible company to get my money back.

19 août 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus