Finnmark Ltd - finnmarksauna.com Avis 

Excellent from start to finish. The design process was extremely thorough and the install was completed without issue despite difficult site conditions.

A minor last minute change in the ducting was accommodated with zero fuss and Finnmark were happy to honour their original quoted price despite a 4 year delay from design to install.

We are very grateful to Judy, who helped us redirect our order after we had mistakenly put the incorrect address for delivery. She kept us up to date of the redirection and we are very thankful for her professional, helpful and human assistance!

We were able to build a DIY outdoor sauna from start to finish in four months. Like Finlandia in the USA, Finnmark's website is an education in itself, with much attention given to crucial details about the interior wood-- its type, thickness and how it joins together. In Cornwall thought we had a nearly impossible space with which to build the sauna, a narrow alley adjacent to a cement wall. Technical Sales Rep Angus McKay helped us design a beautiful sauna for the narrow space and guided us in the many choices for the interior wood cladding and stove. We chose to use thermo-aspen, a Tulikivi heater with Huum control, and beautiful hidden strip lighting. Angus guided our builder along the way. Highly recommend!

Not only will the saunas look truly amazing in your own space. Rest assured if there is any issue whatsoever, Finnmarks technical department lead by Max, are dedicated and committed to resolving any matter. Very impressive service

Really fast deliveries and a superb customer care service if you ever have any questions. Don't bother going anywhere else, I doubt you would find better!

I can highly recommend this company for the quality of its products, the speed of delivery and the excellent after sales service.

Very good range of quality sauna cladding wood and really everything you could need for a sauna If you are self building. And outstanding customer service

Excellent expert advice, delivered next day as per my urgent request. After a couple of months using the heater, I can definitely recommend Finnmark’s high quality products.

Great, high quality!

Finnmark saunas make building your own sauna an enjoyable experience.website explains everything you need to know about sauna construction.ordering materials was easy and efficient.everything arrived as promised and all materials high quality,I can now enjoy a beautiful sauna! Thank you finnmark!

I recently had a sauna installed at home and chose Finnmark Sauna for its tailored design service. This allowed them to work directly with my builders, giving me more flexibility and taking the guesswork out of what is a highly specialized product.

From the start, Adam Johnson and the team worked closely with me, providing a detailed design presentation that showed exactly how the sauna would look before construction. Being able to fine-tune the details before the materials arrived was a huge plus and gave me confidence in the process.

The process had challenges, including logistical issues like missing parts and delays. Since my builders handled the installation, I had to be quite involved in troubleshooting, which made it more hands-on than expected.

That said, the result is fantastic. The sauna is high-quality, beautifully designed, and precisely what I had envisioned. Despite the bumps along the way, it was absolutely worth it, and I’m now enjoying a stunning home sauna.

Would I recommend Finnmark Sauna? Yes—if you're prepared to be hands-on. Their expertise and product quality are top-notch, but you may need some patience. If you have a good builder, this is a great way to get a custom sauna without the long wait times of a full installation service.

A big thanks to Adam Johnson and Phil Lumley for their support throughout the process!

I have just completed an outdoor Sauna build and can't thank Angus @ Finnmark Sauna enough.

I changed the whole build process based on his advice and wealth of knowledge and I am so happy with the finished product.

Thanks again and I have already referred your services to a friend.

Excellent service from answering queries helpfully/promptly (thanks Gavin) ordering, and delivery efficient and to top it all I got a great deal on my new electric Sauna heater!

Products are brilliant and really high quality.

customer service: pretty responsive and available to answer questions. They initially provided incorrect and out of date instructions for the install our sauna heater. This resulted in us having to get the electrician to return at an additional Cost to us, to correct the earlier work which was based on the old / incorrect instructions.

We were able to reach an amicable solution to this through good will vouchers to use on the website. Although a reimbursement of the cost was initially sought and preferred by us, in the circumstances and to draw the matter to a close, we decided we were able to accept the vouchers as there were products we were interested in.

This is the first time we have worked with Finnmark but would definitely recommend them. Very high quality saunas, supportive & helpful design team and beautiful & individual design.

Great communication with all orders and gave advice on the building of my own sauna,

Super helpful and can help with any last minute requests.

I ordered a sauna door from Finmark on July 30th and received a confirmation email stating that the order was being processed. It's been over a week now, and my builder is ready to fit the door, but it still hasn't arrived. When I called Finmark Saunas, I found out that the door is not in stock and there is an additional delivery charge of £140 to deliver it to my address.

I now need to urgently find a sauna door elsewhere

Questions:
Why doesn't your website provide information about what is or isn’t in stock?
Why isn't the correct shipping price provided at checkout?
Why did nobody contact me about these issues?

Truly exceptional family business giving a service and product beyond the competition.Very knowledgeable service, installation by Finnmark team went very smoothly no mess no issues, Far superior product than other companies, great attention to detail, couldn't recommend more highly..
Jonathan

From start to finish (no pun intended) it was great service, great product and great customer service. I had a faulty temp control unit out of the box which was replaced in 24 hours. I researched lots of sauna companies, glad I chose this one. Loving the sauna, Thanks to Angus.