Finnmark Ltd - finnmarksauna.com Avis 

61
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought the medium 4 man sauna with log burner with the help from Callum. The whole experience went like a dream. Callum was fab, easy to talk to, really helpful especially being truthfully wit... Voir plus

Noté 5 sur 5 étoiles

A company that has excellent products and product knowledge, but more importantly and a rare find these days are staff that care and value your custom, if you are looking for a Sauna or related produc... Voir plus

Noté 5 sur 5 étoiles

I purchased a Finnmark FD-4 Trinity Infrared and Traditional 2-Person Hybrid Sauna. It is truly wonderful, well built, and was easy to install. I used it every other day. Top quality and fully support... Voir plus

Noté 5 sur 5 étoiles

I bought a sauna from Finnmark around 3 years ago and honestly cannot recommend them enough. Their commitment to customer after-care and support is exceptionally good, always on hand and going the '... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de sauna

Écrit par l'entreprise

Finnmark Sauna are the UK Finnish Sauna Specialists: Authentic Finnish Sauna Installations, Sauna Cabins, Electric Sauna Heaters and Wood Burning Sauna Stoves


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

61 avis

5 étoiles
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1 étoile

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4,8

Tous les avis

(61)

15 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A company that has excellent products…

A company that has excellent products and product knowledge, but more importantly and a rare find these days are staff that care and value your custom, if you are looking for a Sauna or related products, definitely give these guys a go. Purchase and collection all done in one day.

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful suana

Beautiful, high quality sauna, fitted by professionals with great care. I love it! Customer service was second to none.

18 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent company to deal with

Excellent company to deal with. We were installing a self-build sauna in a new home extension, and Angus was so helpful in offering advice regarding the design and materials. The communication was excellent, and all materials arrived well packaged and on time. Really pleased with the end result.

7 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

THE bespoke sauna supplier in the UK

I am thrilled to share my review of Finnmark, the bespoke sauna supplier who designed and installed a unique sauna using Red Cedar wood for our project on the Isle of Harris.

From the moment we contacted Finnmark, we knew we were in good hands. Their communication was superb throughout the entire process, and they kept us updated on every aspect of the design and installation. They took the time to understand our needs and requirements and created a sauna that perfectly matched our vision.

The quality of the final installation was exceptional. The Red Cedar used in the sauna is visually stunning. The craftsmanship was impeccable, and every detail was carefully considered, from the lighting to the seating arrangements.

One thing that stood out to me was how flexible Finnmark was throughout the project. They were willing to work around our schedule and accommodate any changes we wanted to make. They also provided excellent advice and guidance, ensuring we made the right choices for our sauna.

Overall, we are incredibly pleased with our experience with Finnmark. Their expertise, attention to detail, and exceptional customer service made the entire process a pleasure. We highly recommend them to anyone looking for a high-quality bespoke sauna supplier. Thank you, Finnmark!

5 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

If I could leave 7 stars then I would.

If I could leave 7 stars then I would. I am now the proud owner of a stunning outdoor sauna which has been finished with craftsmanship above and beyond even my high expectations. From the initial call through to the aftercare I have been thoroughly impressed with Finnmark and have no hesitation in wholeheartedly recommending them and their professionalism.

3 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Sauna Installation - Excellent

We approached Finnmark Sauna for our sauna installation

All went to plan through design, specification and installation

The quality of workmanship and final product is truly excellent

We would recommend Finnmark to anyone planning a sauna installation

Si & Chrissy Lees-Jones
Anglesey, North Wales

19 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

A true Authentic Finnish Sauna.

We had Finnmark recently design and install a bespoke Sauna and would highly recommend them. Right from the consultation stage they we extremely helpful, nothing was too much trouble when we requested personalised touches to the design and their attention to detail was great.
My wife is originally from Finland so creating a true authentic Finnish Sauna was a must. Finnmark without doubt delivered on this.
The installation team lead by Connor were great, very friendly, tidy and as we had a new born they went over and above to ensure disruption was kept to a minimum.
If you are considering having a Sauna, you will not be disappointed by choosing Finnmark.

6 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Exceptional company for sauna deployments.

Exceptional company for sauna installations.
They do quality work. The installation teams are very professional and knowledgeable at what they do.
Customer Support, Operations and Management are always on top of things and will communicate and resolve issues in a timely manner.

18 février 2022
Avis spontané
Noté 5 sur 5 étoiles

I bought a sauna from Finnmark around 3…

I bought a sauna from Finnmark around 3 years ago and honestly cannot recommend them enough. Their commitment to customer after-care and support is exceptionally good, always on hand and going the 'extra mile'. I will not hesitate to buy another one from them, what a great company and bunch of staff they are. Jake Newport, the MD is also very knowledgeable and could not do enough for me.
Great company and great experience!
Neil Oldfield

18 novembre 2021
Avis spontané
Noté 2 sur 5 étoiles

Lack of knowledge

Initially, I was very happy with my purchase experience with Finnmark as the sales consultant Hamesh had a wealth of knowledge and was very willing to help, however after purchase, I had come up with a question about the heater I had bought.
"Rupert", who had answered the phone, was totally dismissive to me as a customer and had asked to check the heater manual myself. Though this was a fair remark, I thought this was extremely rude, as i had bought the heater from Finnmark, and was surprised that "Rupert" knew nothing about his products unlike ""Hamesh". This review, is only to highlight the inconsistency of a good customer attitude service in this company.

30 septembre 2021
Avis spontané
Logo de Finnmark Ltd - finnmarksauna.com

Réponse de Finnmark Ltd - finnmarksauna.com

Thank you for your feedback Clinton,

As you have seen with our team we pride ourselves on support and product knowledge. I have reviewed your communications with Rupert and I can hear you have requested specific support regarding how to wire the heater yourself. Legally speaking as Rupert is not a qualified NIC or similar approved electrician he did the right thing in talking you through how to find the manufacturers instructions on how to install the heater within the manual provided and reiterating that the heater should be installed by a qualified electrician. Please do not attempt to wire this in yourself.

You also asked him to arrange collection for some items you no longer wanted. Our returns policy states that you must return the product to our warehouse by your own means ensuring the goods are in a sellable condition. It seems these two issues have frustrated you here. We apologise for any inconvenience caused but please note Rupert is following the legal requirements regarding electrical installations and explaining our terms of service and returns policy stated on our website.

All the best,

Team Finnmark

Noté 5 sur 5 étoiles

I cannot praise this company enough

I cannot praise this company enough, I had a problem with a stove I purchased from them and they went over and above to resolve the issue. Rectifying after business hours on a Friday evening.
Excellent service and an excellent company, highly recommended.

16 août 2021
Avis spontané
Noté 5 sur 5 étoiles

A simply outstanding company

A simply outstanding company. When I was researching the right heater for my sauna, I contacted Finnmark for some advice on my house electrics as I was on a TT earth. They put me in touch with their electrician, who was amazingly helpful. Due to continual delays in my cabin delivery (from a different supplier) Finnmark agreed to store my Narvi Softy heater until I needed it and not start the warranty until then. Communications with the company throughout the process was outstanding.

14 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

professional, friendly & brilliant team..and the perfect result!

I cannot recommend Finnmark enough for those who want the perfect Finnish sauna experience at home! Inarguably one of the best & most professionally run family businesses I have ever come across! Our experience with Finnmark as part of our renovation project was extremely comfortable and satisfactory.
Every team member is so capable, passionate and proud of their work. We didn't even have the slightest concern during the project whether the result would be less than stellar..In such a niche area, expertise, attention to detail and customer driven approach should be given utmost priority and Finnmark delivers in all these aspects. If you want a top result from a top team, Finnmark is the obvious choice.

23 février 2021
Avis spontané
Noté 5 sur 5 étoiles

A bit of Finland in your home

We have now had a wonderful sauna for just over a year.
Dealing with Finnmark, has been a complete pleasure.
They are wonderful people who seem more dedicated to to doing a great job and pleasing their clients than simply making a profit.
The sauna is superb it is not to to much of an exaggeration to say it is probably the most life enhancing expenditure that we have ever made.
Having spent 3 seasons in the Baltic in Finland I can can assure you that the quality of their product meets Finnish standards of excellence in all aspects. ( There are nearly as many saunas in Finland as there are households and the Finns know what they're talking about )
They are highly recommended

27 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

FinnmarkSauna Probably the best UK sauna supplier

We have sourced our home sauna build materials from Finnmark based in Durham. Having contacted a number of suppliers we found that our general enquiries were best dealt with by Finnmark. We proceeded to place orders for sauna insulation, sauna timbers and sauna ancillary materials. All of the goods arrived within the timescales indicated by Finnmark. The quality of these sauna materials is exceptional. Really pleased we choose Finnmark.

25 septembre 2020
Avis spontané

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