Firmoo Avis 

857
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The ordering process was very straightforward and my order arrived quicker than was advised when placing my order which was a bonus!! I was very happy with the quality especially since I went for a th... Voir plus

Noté 5 sur 5 étoiles

Easy to order, responsive, arrived on time and so reasonable. Literally costed 8 times less than my usual opticians. I am delighted with the 2 pairs of glasses I've received. It was my first time us... Voir plus

Noté 4 sur 5 étoiles

The glasses are a great quality and look just as awesome as in the pictures. Only trouble is that I couldn't find any frame in the style I wanted that would suit a smaller head. Delivery was quick a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my second time ordering prescription glasses from Firmoo and won’t be the last. Excellent choice of frames, went with varifocal lens and all recommended options , colour change, waterproof co... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de lunettes de soleil

Écrit par l'entreprise

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

857 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(857)

469 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing!

I went for this company because I heard great reviews and I'll definitely be ordering again. There's a huge selection to pick from, the prices are fantastic and the glasses are great quality. I got two beautiful pairs for very cheap and I'm delighted with them, would highly recommend!

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Always very helpful

Always very helpful, kept in contact if something needed to be amended, great price, delivery fantastic, would highly recommend and will be telling all my family and friends

7 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I was very tentative about ordering…

I was very tentative about ordering glasses online but I have to say that I was very pleasantly surprised with the whole experience . Im 64 and have been wearing glasses since I was a teen, I wear varifocals and was concerned as to whether they would get the prescription right but in fairness the glasses were spot on ,I am very happy with the service and would recommend highly.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Addictive!!

I loved choosing my new glasses frames. It is addictive. The part of using a photo of yourself to help you chose was great. It was very easy to provide all the information required. The price was brilliant. It didn't take long for them to arrive. Love them and thinking of getting more. Might be more daring for my next pair!!

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Took a chance and wow

this randomly came up as an advertisement, I was very hesitant at first seeing the low prices and not one who’s had great experiences with taking chances with companies that are advertised and most reviews found were mainly sponsored (which I don’t tend to trust sponsor reviewers unless they’ve reviewed before getting sponsored)However took a chance and ordered one pair just to see, (just before I paid 560 for one pair of glasses in my local opticians) this pair was only 50 with discount and even added many extras to the glass quality as I have astigmatism and many other issues with my eyes. They arrived earlier then delivery date (local ones still haven’t arrived and ordered same day over a month ago) and are absolutely amazing, got a metal frame and it is not cheap material, i could not recommend this company enough and have ordered already again. Have ordered sunglasses and different styles now so will review again.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

New Vision!

The glasses I received are good quality and delivery was much quicker than I expected.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Would not recommend altogether got 2…

Would not recommend altogether got 2 pairs and can’t see with either pair

25 mars 2026
Avis spontané
Logo de Firmoo

Réponse de Firmoo

Hello Amanda,

Thank you for sharing your feedback with us. We’re truly sorry to hear that you’re unable to see clearly with your glasses.

We understand how important clear vision is, and this is not the experience we want you to have. Please rest assured that we have created a follow-up ticket for your case so our team can review this carefully.

Our team has located your order and is currently reviewing the details. We’ll get back to you as soon as possible with an update.

You will receive a response from our agent within 24–48 hours. Kindly check your inbox, including your spam/junk folder, to make sure you don’t miss our message.

Thank you for bringing this to our attention.

Kind regards,
Firmoo Customer Support Team

Noté 5 sur 5 étoiles

Everything was great

Everything was great, very fast shipping, they even reachced out to double check the details of my order as I have a very strange prescription. Will definetly be ordering again!

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Am in love with my glasses, thank you Firmoo.

Good experience, I have ordered three pairs of glasses and am still going to order more because I am having a wonderful experience with the Firmoo company, the guys are great, and my glasses are prescribed and they make everything so easy for me to understand online, very fast delivery not up to two weeks and everything was perfect, from the size to the glass itself was wonderfully gorgeous, the best quality, pay Less get more, everyone is asking where did i get them gorgeous glasses from, i tell them from Firmoo, thanks you guys.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My first order, very happy.

This was my first order with Firmoo, The glasses were great value and arrived much quicker that I expected. The glasses are perfect, just as good as the ones I have from one of the big high street brands, but a fraction of the cost. Time will tell if they last as well, but all in all I'm very happy with them. I'll definitely use them again.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Was concerned ordering for the 1st…

Was concerned ordering for the 1st time. However it was simple to complete order on line with a great selection of frames to choose from. I had a concern of measuring the gap between my pupils however had no issues with the glasses when they arrived. Delivery was quick and glasses were far better than I expected and better than the glasses I always got from Specsavers.

8 avril 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus