Very slow delivery and poor customer service. AVOID Ordered on the 9th of August, product delivered on the 19th of August. No apology and no notification to let me know of slow delivery. I followed u... Voir plus
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Lisez les avis des autres
I’m very happy with the tablet repair – it was done quickly, professionally, and at a fair price. Andrei explained everything clearly, and the device now works perfectly, just like new. I also got gr... Voir plus
L'entreprise a répondu
Ordered 3 screen protectors and a case for a tablet, was delivered fast and one item was faulty I emailed and they ramg me back and immediately offered a replacement which arrived that same day. I sin... Voir plus
L'entreprise a répondu
Easy to navigate website, easy to order. Super customer service answered all my questions quickly. Speedy delivery. My case was very sturdy and great quality. True colour as the photo showed. Delighte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation de téléphones mobiles
- Magasin d'accessoires pour téléphones mobiles
- Magasin de téléphonie mobile
- Service de réparation de téléphones
Écrit par l'entreprise
At First Help Tech, we specialise in fast, affordable, and professional repairs for smartphones, tablets, laptops, smartwatches, and more. Whether it's a broken screen, battery issue, charging problem, or software fault, our experienced technicians are here to help. Located in Celbridge, Co. Kildare, we also stock a wide range of accessories, replacement parts, and essential tech gadgets. Visit our store for walk-in repairs, or shop online 24/7 with fast delivery across Ireland. We’re committed to top-quality service, honest advice, and customer satisfaction—your local tech repair experts you can trust.
Coordonnées de contact
Unit D3, M4 Business Park, W23 C9H6, Celbridge, Irlande
- +353879720781
- info@firsthelptech.ie
- firsthelptech.ie
4,4
Excellent
109 avis
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A répondu à 50 % de ses avis négatifs
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Very slow delivery and poor customer…
Very slow delivery and poor customer service. AVOID
Ordered on the 9th of August, product delivered on the 19th of August. No apology and no notification to let me know of slow delivery. I followed up to ask where my order was and still did not receive a reply until a few days later. I was then told that they were on holidays and sent a banner which I clearly didn't see. I was not notified upon checkout. I would have ordered from an alternative company if I knew that this order was not going to be processed as I expected. Orders should always be processed on time or if the orders are not going to be processed, then the store should close for the holiday period.
17 août 2026
Avis spontané
Excellent Service
Excellent Service. My stuff arrived next day and it worked straight out of the box. No problems. Well done. *****.
Five stars. Nothing less would be accurate. *****.
16 juin 2026
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Thanks so much for the fantastic 5-star review! We're delighted to hear your order arrived the next day and worked perfectly straight out of the box. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to serving you again in the future! ⭐⭐⭐⭐⭐
Great shop
Great shop and very good prices will buy off again in the future
16 juin 2026
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Thank you for your kind review! We're delighted to hear that you were happy with our prices and shopping experience. We really appreciate your support and look forward to serving you again in the future. 😊
iPhone repair tools
Bought a set of repair tools/screwdrivers to repair my iPhone 11 , the kit had everything I needed , the price was good and postage quick
13 mars 2026
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Thank you for your great review! 😊 We're really glad to hear the repair kit had everything you needed to fix your iPhone 11. It's great to know you found the price fair and that the delivery was quick too. If you ever need more tools or accessories in the future, we'll be happy to help. Thanks again for your support! 🔧📱
Excellent service.
My laptop ran out of disk space, and was not working properly. I rang Andre, and he asked me to bring it in.
The disk was full, and there were some other problems also. He advised me what he was going to do, and we agreed a price for the work. It was ready the next day, and he solved all the problems. The price was reasonable, and I would have no problem recommending this company to anyone.
10 mars 2026
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Thank you for the wonderful review! We’re really glad you brought your laptop in and that Andrei was able to quickly identify the full disk issue and get everything running properly again.
We always aim to explain the work clearly, agree on a fair price in advance, and return devices as quickly as possible, so it’s great to hear that you were happy with the service.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need help again, we’ll be happy to assist! 😊
One stop shop for phone parts.
Easy to navigate website with a great selection of parts.
Pricing is very good, and prompt delivery..
Bonus that they are an irish based company for fast delivery.
18 février 2026
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Thank you so much for the fantastic review! 😊
We’re delighted to hear that you found our website easy to navigate and that our range of phone parts met your expectations. Offering competitive pricing and fast, reliable delivery is always our goal, so it’s great to know that came through in your experience.
Being Irish-based is something we’re really proud of, and we’re glad it helped get your order to you quickly.
We truly appreciate your support and look forward to helping you again in the future!
Fast delivery
I have often shopped online at first help tech for phone parts and accessories. The products are good and the delivery is quick.
20 octobre 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Thank you so much for your kind words and for being a loyal customer! We’re delighted to hear that you’re happy with our products and fast delivery. Your support means a lot to us, and we look forward to serving you again soon!
Speedy and free delivery
Speedy and free delivery. Very happy with product purchased.
3 octobre 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase and that your order arrived quickly. Enjoy your new product!
Thanks & Regards
FHT Team
Dangerous item, defective.
Sell dangerous and cheap aftermarket parts. Bought a replacement battery for Nokia 5.3 in August, now October the 1st and battery started to cause software and performance issues. Charge depleted in less than half a day, battery level was all over the place and not consistent. Phone started to malfunction and reboot almost bricked the OS. Battery was swollen upon removal and could have been a fire hazard. Very poor quality. Original battery is back in with a new charging board and is working perfectly.
1 octobre 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
We’re really sorry to hear about your experience with the replacement battery and appreciate you taking the time to share such detailed feedback. Battery swelling and performance problems can occasionally occur for a few technical reasons — such as natural cell degradation, exposure to heat, or irregular charging patterns. In some rare cases, a generic replacement battery may not fully sync with the phone’s power management system, which can lead to inconsistent readings or faster discharge. We always take such reports very seriously — especially when safety is a concern.
After you contacted us, we confirmed that your purchase was still covered by our 12-month warranty. We immediately offered you a choice between a replacement or a full refund. You chose the refund option, which was processed straight away. We’re glad we could resolve this quickly for you, and we truly appreciate your understanding and feedback — it helps us keep improving our quality and service.
Thanks & Regards
FHT Team
Ordered a screen protector
Ordered a screen protector which got lost in post but shop sent another out free of charge after 10 days so am very happy with support.
13 août 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you for sharing your experience! We’re sorry the first screen protector was lost in the post, but we’re glad we could resolve it quickly and that you’re happy with our support. Your satisfaction means a lot to us!
Thanks & Regards
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you for your feedback! We’re glad to hear the replacement battery for your Samsung met your expectations and that you’re happy with the price. We appreciate your support and look forward to serving you again!
Thanks & Regards
FHT Team
I bought the wrong product but no issue…
I bought the wrong product but no issue in getting exchange and advice
21 août 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you for your feedback! 🌟 We’re glad to hear that the exchange process was smooth and that our team was able to assist you with the right advice. We truly appreciate your understanding and look forward to serving you again!
FHT Team
Order was received after 2 days cause…
Order was received after 2 days cause it was placed at night, quick and easy to place the order and the charger worked and fitted perfectly
15 août 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello
Thank you for your feedback! We’re glad to hear that placing your order was quick and easy, and that the charger is working and fitting perfectly. We also appreciate your patience with the delivery time since the order was placed at night. We look forward to serving you again!
Thanks & Regards
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello
Thank you for your review! We're glad to hear that your order arrived quickly. We appreciate your support and look forward to serving you again!
Thanks & Regards
FHT Team
Tablet repair and phone cover
I’m very happy with the tablet repair – it was done quickly, professionally, and at a fair price. Andrei explained everything clearly, and the device now works perfectly, just like new.
I also got great advice about choosing a phone cover. Andrei recommended one that offers strong protection without being bulky, and the price was very reasonable compared to others I’ve seen. Excellent service all around – I’ll definitely come back here for any future repairs or accessories.
15 août 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you for taking the time to share your experience! We’re so pleased to hear that your tablet is working like new again and that Andrei was able to guide you with clear advice and the right phone cover. Providing quality repairs and helpful recommendations at a fair price is what we strive for, so it’s wonderful to know you’re happy with both. We truly appreciate your kind words and look forward to helping you again in the future!
Thanks & Regards
Excellent service
Excellent service
Sent my 9 year old iPad Pro to them to fit a new battery. They supplied the postage label and had it back to me in a few days. It’s good as new, highly recommend!
14 août 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you so much for your kind words! We’re delighted to hear your iPad Pro is working like new again and that the process was smooth for you. We really appreciate your recommendation and are always here if you need us in the future!
Thanks & Regards
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you so much for your kind words! We truly appreciate your trust in our company and look forward to continuing to serve you with the same dedication and reliability.
Thanks & Regards
Excellent Customer Care
I had an issue with a battery I bought from them (not their fault, it was a manufacturer defect). They responded immediately and I was able to drive over to the shop (I offered as I needed it quickly) and get a replacement after they'd closed for the day!
25 juillet 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you so much for your kind words! We're really glad we could help and get you sorted quickly, even after hours. We always do our best to support our customers, especially when unexpected issues like this come up. Appreciate your understanding and hope the new battery is working perfectly!
Thanks & Regards
Amazing
Absolutely fantastic! The online customer support is super quick to respond. I 100% recommend this store - highly recommended!
29 juillet 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello
Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that you had a fantastic experience with our online customer support. Your recommendation means the world to us, and we're always here to help whenever you need. Thanks again for your support! 💬😊
Thanks & Regards
FHT Team
Battery works as advertised and no issues
Battery works as advertised and no issues with the installation.
Easy to navigate the site and find the battery I was looking for.
Good price and quick delivery.
Replacing the battery: I used Isopropyl Alcohol on a cotton bud to loosen the glue on the old seriously expanded battery, be extra careful when your battery is swollen as it could give you a serious injury, this loosened the glue without causing damage to the old battery.
Also remember to put something non porous between the keyboard and screen so as not to damage it.
You can find all these tips and how to’s on the ifixit website and search for your laptop model number.
14 juillet 2025
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello,
Thank you for your detailed and thoughtful review! We're glad to hear the battery worked as expected and that you were happy with the price and delivery speed.
We really appreciate you sharing your installation experience and safety tips—especially the advice about handling swollen batteries and protecting the screen. It's great to see customers helping others with useful insights.
Thanks again for choosing us, and don’t hesitate to reach out if you ever need anything else!
Best regards,
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