Very slow delivery and poor customer service. AVOID Ordered on the 9th of August, product delivered on the 19th of August. No apology and no notification to let me know of slow delivery. I followed u... Voir plus
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Lisez les avis des autres
I’m very happy with the tablet repair – it was done quickly, professionally, and at a fair price. Andrei explained everything clearly, and the device now works perfectly, just like new. I also got gr... Voir plus
L'entreprise a répondu
Ordered 3 screen protectors and a case for a tablet, was delivered fast and one item was faulty I emailed and they ramg me back and immediately offered a replacement which arrived that same day. I sin... Voir plus
L'entreprise a répondu
Easy to navigate website, easy to order. Super customer service answered all my questions quickly. Speedy delivery. My case was very sturdy and great quality. True colour as the photo showed. Delighte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation de téléphones mobiles
- Magasin d'accessoires pour téléphones mobiles
- Magasin de téléphonie mobile
- Service de réparation de téléphones
Écrit par l'entreprise
At First Help Tech, we specialise in fast, affordable, and professional repairs for smartphones, tablets, laptops, smartwatches, and more. Whether it's a broken screen, battery issue, charging problem, or software fault, our experienced technicians are here to help. Located in Celbridge, Co. Kildare, we also stock a wide range of accessories, replacement parts, and essential tech gadgets. Visit our store for walk-in repairs, or shop online 24/7 with fast delivery across Ireland. We’re committed to top-quality service, honest advice, and customer satisfaction—your local tech repair experts you can trust.
Coordonnées de contact
Unit D3, M4 Business Park, W23 C9H6, Celbridge, Irlande
- +353879720781
- info@firsthelptech.ie
- firsthelptech.ie
4,4
Excellent
109 avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great store for Ireland to have.
Very useful to have a company like this within the country. Free delivery is a good bonus. i did order multiple of the same screen protector, and it seems as though they differed slightly. And based on some other reviews, I wouldn't order batteries from here. All other accessories seem to work as well as you'd hope.
31 janvier 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hi L. O'Brien,
I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.
With best wishes,
FHT Team
I ordered a Mackbook Pro battery…
I ordered a Mackbook Pro battery yesterday afternoon.Arrived first thing this morning and installed and working perfectly!!
Five stars all round
21 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Fergus mc carthy
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
The Service is Good
The Service is Good, spare Parts habe Good quality.
Still didn’t understand the system with the points.
4 août 2023
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hi Emil Astruk,
Thanks for getting in touch.
I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.
With best wishes,
FHT Team
Love buying from a good Irish company
I love to buy stuff from a .ie. Nothing better than finding an Irish company with the niche product you need that's not either exorbitantly priced or has a ridiculous high shipping rate for our little Ireland. So it was great to find First Help Tech.
I needed a replacement battery for my OnePlus 7 (hate throwing away a perfectly good product just because a part is fading) and was delighted to find FirstHelpTech not only had it at a competitive price but also provided free shipping. Dispatch was lightening, packaging safe, delivery prompt and the product itself perfect. So a 10 minute DIY replacement job on my battery and my phone is now as good as new.
Absolute 5 star service and I'll be using them again I'm sure (my phone is going nowhere 😁).
14 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Paul
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Stephen Q
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Good response delivery good aswell…
Good response delivery good aswell products came very well packaged and good quality over all recommended highly
21 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Erik Budai
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Good response to a problem
Hi I purchased a home button for a iPhone but it was broken when it arrived I contacted first help tech and I got a replacement sent out immediately no problem very happy with the swift response. Most good companies are judged when things go wrong and how they fix it and First help Tech sorted the issue out straight away
20 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Mr Fed up with DPD
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Sebastian H
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
I ordered a IPad Air2 replacement…
I ordered a IPad Air2 replacement Battery. A few months later and it still works perfectly. Very pleased with that as in past I got some off Battery.ie and they were useless. Be aware.
21 novembre 2023
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Tom Irish
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Very pleased with my order
Very pleased with my order. Arrived quickly and in perfect working order, no complaints.
22 février 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Christopher Hardiman
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Phone replacement battery
I was looking for an Irish based company that stocked phone accessories. I never heard of first tech help and I was very happy with selection online. I needed a replacement battery and it was for sale at a very good price. Well packed and fast delivery. Very happy and highly recommend shopping here.
Thank you
13 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Barbara Normoyle
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Quick email response & delivery
Quick email response & delivery - also a follow up email to make sure I got my item in time for the weekend as I had bought it as a gift & emailed in panic!
14 février 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Laura
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Great service and value
I purchased a cable from First Help Tech and was very pleased with the speedy delivery and value for money.
20 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Pat Mc Carthy
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
This was my second order in recent…
This was my second order in recent weeks and I received my iPad cover promptly and was very happy with my purchase,I would highly recommend First Help Tech
23 novembre 2023
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Peter Carton
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Alexandru Chebac
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Great service quick delivery
Great service quick delivery, good prices and great quality
20 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Helena
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Eric
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Absolutely fantastic service
Absolutely fantastic service. Very reasonably priced and very quick delivery 💕💕
14 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, HELEN WHITE
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Terrible
Terrible. I ordered a replacement screen, which arrived cracked.
Contacted them and they claimed it was outside of their warranty policy (I read it and it wasn't).
Eventually they agreed, on the terms that I would send the screen back first. I did so, and they suddenly changed their mind. They also never sent me the screen I payed for back.
This isn't the only bad experience I've had with the company. They have sent me damaged batteries before aswell.
Outrageous company, and outrageous customer support. Stay clear!!
23 mars 2023
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hi Dónal McDermott
Thanks for getting in touch.
I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
We provide warranty for all our items, but as is displayed in our Warranty Policy. Physical damages that occurred during installation or use are not covered by the warranty.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.
With best wishes,
FHT Team
Fantastic service
Fantastic service, fast delivery. I would definitely recommend this company.
20 mars 2023
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Sinéad
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
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