Very slow delivery and poor customer service. AVOID Ordered on the 9th of August, product delivered on the 19th of August. No apology and no notification to let me know of slow delivery. I followed u... Voir plus
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Lisez les avis des autres
I’m very happy with the tablet repair – it was done quickly, professionally, and at a fair price. Andrei explained everything clearly, and the device now works perfectly, just like new. I also got gr... Voir plus
L'entreprise a répondu
Ordered 3 screen protectors and a case for a tablet, was delivered fast and one item was faulty I emailed and they ramg me back and immediately offered a replacement which arrived that same day. I sin... Voir plus
L'entreprise a répondu
Easy to navigate website, easy to order. Super customer service answered all my questions quickly. Speedy delivery. My case was very sturdy and great quality. True colour as the photo showed. Delighte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation de téléphones mobiles
- Magasin d'accessoires pour téléphones mobiles
- Magasin de téléphonie mobile
- Service de réparation de téléphones
Écrit par l'entreprise
At First Help Tech, we specialise in fast, affordable, and professional repairs for smartphones, tablets, laptops, smartwatches, and more. Whether it's a broken screen, battery issue, charging problem, or software fault, our experienced technicians are here to help. Located in Celbridge, Co. Kildare, we also stock a wide range of accessories, replacement parts, and essential tech gadgets. Visit our store for walk-in repairs, or shop online 24/7 with fast delivery across Ireland. We’re committed to top-quality service, honest advice, and customer satisfaction—your local tech repair experts you can trust.
Coordonnées de contact
Unit D3, M4 Business Park, W23 C9H6, Celbridge, Irlande
- +353879720781
- info@firsthelptech.ie
- firsthelptech.ie
4,4
Excellent
109 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always enjoy purchasing from First Help…
Always enjoy purchasing from First Help Tech. Great products and excellent customer service.
26 septembre 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Chris Hardiman
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Excellent
Excellent. Highly recommend.
Very good quality product.
Loads people admired this phone case
Will use again
Great customer service
21 septembre 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Christine
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Excellent service and product
My items didn't arrive so i contacted customer services. I was very impressed with how swiftly they responded and rectified this. The items when received were exactly as ordered . Very good value. Would recommend and will definately order from them again.
28 septembre 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Valerie Gear
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Michel Cornejo
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Good and reliable items.
Good and reliable items.
Fast delivery .
Thanks everyone.
28 septembre 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Victor Stavenschi
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Great product and arrived very quickly
Great product and arrived very quickly
5 septembre 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, JOHN
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Hope
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
5 stars
I made a mistake with my order - contacted customer support and they could not have been more helpful - full refund issued without any issues.
I will definitely be using firsthelptech again in the future and will recommend them to anyone - 5 stars
5 juillet 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Sean
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with our service and we look forward to providing you with more great products!
Best wishes
FHT Team
Reasonably priced product with surprisingly quick delivery.
I wanted a specific type of case for my new cellphone, and this was basically the only shop within the EU to have one. Having such good reputation on Trustpilot, I ordered the phonecase - and now I can verify the reliability of the past positive reviews.
The product itself is completely fine, and as described in the website itself. The pricing, as stated in the title, was very reasonable to say at least.
Although I chose the standard shipping, which is the cheaper option, the case arrived within six days. Comparing when ordering similar product from China for example, the delivery time was quite reasonable.
I have certainly nothing to complain about. Quite the contrary.
27 août 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Blueman
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Excellent quality products
Easy to navigate website, easy to order. Super customer service answered all my questions quickly. Speedy delivery. My case was very sturdy and great quality. True colour as the photo showed. Delighted and will definitely be using FirstHelp Tech again
11 août 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Amanda K
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Recently ordered ear buds for my son
Recently ordered ear buds for my son. Got them at a very reasonable price and they were delivered in no time. All of us became very pleased with that kind of highly professional service. Thanks again.
1 juillet 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Unique
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Lightening Fast Service
Lightening Fast Service
I ordered online, and received the item in the post the next day. The item was exactly as advertised, and I would definitely do more business with First Help Tech
8 juillet 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Scott
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Bought the battery for iPhone 5 SE
Bought the battery for iPhone 5 SE. after 4 monthsThe battery swollen and broke the display, I wrote to them, and they said that you either physically damaged it or your phone damaged it. They refused to return the money. Scammers
8 juillet 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Dear Dmytro Susanin,
We are very sorry to hear about your experience. Customer satisfaction is our top priority, and we want to resolve this issue for you.
A swollen battery can be caused by several factors, including manufacturing defects or external influences such as overcharging or exposure to high temperatures. We assure you that we take such concerns seriously and thoroughly investigate each case.
Please contact our customer support team directly at info@firsthelptech.ie so we can review your case again. We are committed to finding a solution that works for you.
Sincerely,
FHT Team
Excellent Product, fast delivery
We are delighted with the replacement battery provided; it has made a tremendous difference to the performance of the i-phone.
We highly recommend the seller.
21 juin 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Stephen Thornton
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Sean Prendiville
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
I recently purchased the Huawei P30 Pro…
I recently purchased the Huawei P30 Pro Full Coverage 9D Tempered Glass, and I must say, I am thoroughly impressed. The entire buying experience was seamless, with the seller providing exceptional customer service. Their responsiveness to my inquiries was commendable, and the delivery was surprisingly fast.
Now, onto the product itself - installation was smooth, ensuring a perfect fit without any annoying bubbles. Once applied, the tempered glass seamlessly integrates with the phone's screen, providing full coverage and maximum protection against scratches and minor impacts.
What sets this tempered glass apart is its exceptional clarity and touch sensitivity. Unlike some other screen protectors I've tried in the past, this one does not compromise the display quality or responsiveness of my device. Colors remain vibrant, and touch gestures are accurately registered without any delay or lag.
Durability is another standout feature of this tempered glass. Despite its slim profile, it offers robust protection against everyday wear and tear, including accidental drops and scratches from keys or coins in my pocket. I've been using it for a week now, and there are no signs of peeling or chipping along the edges.
Overall, I couldn't be happier with my purchase. The Huawei P30 Pro Full Coverage 9D Tempered Glass delivers on its promise of premium protection without sacrificing functionality or aesthetics. If you're looking to safeguard your device without compromising on quality, I highly recommend giving this product a try.
13 mai 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Aurelia-dorina Dugandzic
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Battery for Old MacBook Pro
Ordered a battery for my old Mac. Item was delivery faster and exactly they advertised. It worked perfectly.
Highly recommend this store.
31 mars 2023
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Alicia Lopez
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Ordered a phone battery
Ordered a phone battery. Exactly as described and arrived the next day.
Would recommend!
29 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Kyle Goslin
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
Ordered a phone case
Ordered a phone case
Never received it
Been waiting 3 weeks+
1 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Dear
We apologize for the inconvenience you experienced with your phone case order. We understand the frustration of waiting for an item. Our records show that we resent the item, and we are glad to confirm that you have since received it.
Thank you for your patience, and we hope you are satisfied with your purchase. If you have any further questions or need assistance, please don't hesitate to contact us.
Best regards,
Item supplied was exactly as advertised…
Item supplied was exactly as advertised and appears to work as expected and looks like the original battery. Delivery was prompt and I was kept up to date throughout. I cannot comment of the long term performance of the battery at this time.
15 mars 2024
Avis spontané
Réponse de First Help Tech - Repairs, Parts & Accessories
Hello, Clive Orchard
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Best wishes
FHT Team
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