Five Star Autocentre Avis 

729
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic customer service, ‘what a breath of fresh air’. Main dealers should go to 5 Star and get some much needed training from Asif and his team! Everyone is so helpful and friendly and they g... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What an absolute waste of time. Had my vehicle booked in after waiting for a week with an appointment, then on arrival the receptionist said “ sorry we can’t fit you in because there’s no space “. A... Voir plus

Noté 5 sur 5 étoiles

Took my car Merc GLA to Five Star after 3 other garages (including main dealer) couldn't point to exact cause of issues was having for over a year (GPF filter getting clogged triggering engine warning... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've just had a service & MOT at Five Star Autocentre and cannot recommend them enough. Not only did they beat the other bigger name garages around on price, but the service was brilliant. Emma & t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation automobile
  2. aussi dans
  3. Magasin de pièces détachées automobiles
  4. Magasin de pneus
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Welcome to Five Star Autocentre for MoT & Service. An award winning MoT testing and servicing garage in Huddersfield. If you need a car service, MOT or car repairs in the Huddersfield area for all range of manufacturers’ vehicles, our friendly local technicians are here to help.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

729 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(729)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Prompt service. Friendly efficient staff. Thank you

4 octobre 2022
Avis spontané
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Réponse de Five Star Autocentre

Thank you for your review Carolyn

Noté 5 sur 5 étoiles

Excellent service really well equipped…

Excellent service really well equipped Staff are very knowledgeable of what they are doing and talking about cannot recommend this place enough excellent service

11 août 2022
Avis spontané
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Réponse de Five Star Autocentre

Thank you Daz, Excellent customer service is what we strive upon. All the best. Five Star

Noté 5 sur 5 étoiles

My car was in much needed TLC…

My car was in much needed TLC after driving 20k without a service. They've done a great job and valeting after done awesome!

18 juin 2022
Avis spontané
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Réponse de Five Star Autocentre

Thank you for your review Dana, Glad we could give it the TLC your car was looking for.

Noté 5 sur 5 étoiles

Great!

I've been taking my car here for over five years. Couldn't be have happier with the service I've received every time I've been in. Great reception staff and techs that have worked on my cars.

14 mai 2022
Avis spontané
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Réponse de Five Star Autocentre

Thank you very much and Usman, we appreciate the feedback and your custom. Happy motoring. Beep beep. Five star Autocentre

Noté 5 sur 5 étoiles

They do a really good job on your They do a really good job on your car it always look after my car make sure it goes back feeling like a new carcar…

They do a really good job on your car it always look after my car make sure it goes back feeling like a new car

6 mai 2022
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Réponse de Five Star Autocentre

Thank you John for your custom and feedback. We thank you for the time taken to reach out to us. Should you need anything else don’t hesitate to get in touch. Kind regards. Laurie. Manager

Noté 5 sur 5 étoiles

Excellent Service

Just had a full service carried out today. Very efficient from start to finish from friendly reception staff to the technician who carried out the service. Kept informed of the additional work required and the costs by phone and sent helpful videos with full details shown on the final invoice.The vehicle had also been valeted when I collected it. I would most certainly recommend.

3 mai 2022
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Réponse de Five Star Autocentre

Thank you Mr Rhodes for your feedback. We appreciate the feedback and it will help us to continue to improve our business. The videos have definitely been a plus point with many customers as it helps with the transparency. Kind Regards. Laurie .

Noté 5 sur 5 étoiles

AMAZING GARAGE, EXCEPTIONAL PEOPLE.....

So thankful I came across this garage after mistakenly taking my car to a moron who claimed he could do the work needed, Amazing bunch of people nothing was too much trouble Asif is a legend and would not give up till the problem was found and fixed.....FANTASTIC, BRILLIANT CAN'T THANK YOU ENOUGH.

3 avril 2022
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Réponse de Five Star Autocentre

Thank you wow what a fantastic review. Really lovely of you to leave the comments. We have printed your review out and posted it on our staff noticeboard. We always try to set the standard and lead the way!

Noté 5 sur 5 étoiles

Yet again excellent service

Yet again excellent service , would not hesitate to recommend.five stars again

25 mars 2022
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Réponse de Five Star Autocentre

Hi Andy, thank you for leaving your review. Thank you for the custom. We aim to please to a high standard. Let us know if we can do anything else. Kind regards and all the best for motoring. Five star team.

Noté 1 sur 5 étoiles

My honest review.Since many people read poor reviews…

Since many people read poor reviews first hence my one star review.
I had read some poor reviews as well with some complaints that they felt additional unnecessary jobs were found so i was a bit apprehensive.
I've just had my first visit to Five star autocentre for Gold service (ecceeding skoda dalerships ) & first mot for my Skoda Superb L&K 4×4 which is almost out of warranty.
I made the unusual request to have the old parts saved simply for my own curiosity as to their condition.
The receptionist was very friendly and helpful and said its no problem.
Service and mot was done at time promised with no additional work added and old parts wrapped & in car which had been washed.
My numer plate should have caused mot failure but mechanic simply removed offending screw & cover with no charge or issue.
I can only go by my own experience.
I would not hesitate in recommending this garage and if I'm visiting Huddersfield next year will certainly book next mot & service with them.

14 mars 2022
Avis spontané
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Réponse de Five Star Autocentre

Thank you for your great review we are happy you were pleased with us and look forward to seeing you and your vehicle next year. Allbb no the best. Thank you. Five star Autocentre

Noté 5 sur 5 étoiles

A fantastic garage👍

A fantastic garage👍 I phoned them Friday, dropped ithe car off Monday, got a call Monday afternoon explaining what the problem was, how much it was going to be & it would be finished by Thursday. I had to leave the car with them. I got a call Tuesday saying the parts had arrived & they were on with it.
I got the car back on Wednesday a day early. It even looked like they'd washed it👍

15 février 2022
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Réponse de Five Star Autocentre

Thank you Ian for the review. I’m glad we met your expectations and hope to see you again next year. Kind regards.

Noté 5 sur 5 étoiles

I had my mini in for a timing chain…

I had my mini in for a timing chain replacement. I can not fault any of the workmanship and how helpful Asif and his staff were, the time off turning the job around was brilliant and beat the time they said it would ready. Thank you all and would recommend where ever I can.

1 février 2022
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Réponse de Five Star Autocentre

Thank you Steve for taking the time out to leave a review. You are a brilliant customer and a pleasure to deal with. Five star

Noté 5 sur 5 étoiles

Exceptional garage

Never heard of the garage until car had to be towed there. Kept in touch by text or phone call from car arriving via RAC to saying the car was ready. Absolutely spot on service which is a rarerity these days.

30 janvier 2022
Avis spontané
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Réponse de Five Star Autocentre

Thank you Elouise for the review. As an Rac approved garage we do like to keep the standards really high. Glad we met your expectations.

Noté 5 sur 5 étoiles

Simply Five Stars!

A special thank you to Asif and his team for carrying recent repair work (especially Matt, who pulled out all the stops on Saturday to get my car back on the road). I would strongly recommend, without any hesitation, this garage to others. Both the quality of service and customer care is first class! I have used this garage since it first opened (as have many of my colleagues at Greenhead College) and if you are looking for a trustworthy, friendly and reliable garage that values your custom and offers affordable and honest repair work then I would strongly commend Five Star to you! I am most appreciative of all your hard work for keeping my old vehicle on the road! Simon Barratt

10 janvier 2022
Avis spontané
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Réponse de Five Star Autocentre

Hello Mr Barratt, we appreciate the time you have taken to write the review. Often our great work goes unnoticed and not mentioned. So it’s nice to hear comments like this once in a while. All the best. Five star

Noté 5 sur 5 étoiles

Excellent service

Excellent service, work clearly explained. All staff polite and helpful, particularly Asif. Will definitely use again and would highly recommend

18 novembre 2021
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Réponse de Five Star Autocentre

Thank you for your review. Would love to see you again next year. Five star

Noté 5 sur 5 étoiles

Called in just off chance very friendly…

Called in just off chance very friendly polite man sorted my car no problem will definitely use this garage again

10 juillet 2021
Avis spontané
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Réponse de Five Star Autocentre

Thank you Bronwyn, glad we could be of help. All the best. Kind regards. Five Star.

Noté 5 sur 5 étoiles

I was recommend to use Five Star Autos

I was recommend to use Five Star Autos. I can say from on set genuinely overwhelmed from start to finish. They provided me a main dealer service with our a main dealer price tag.
My Audi e-tron required some repairs. They fitted me in and provided a free loan car so that I would not be inconvenienced. They had assured me genuine parts were used and all work was guaranteed for 12 month. Speaking to Laurie and Ali the master technician. I felt at ease and was explained to what my car had and needed in the next 12 month. Genuine I feel I have a garage to go to from know on refreshing from a main dealer alternative. Prices very competitive.

2 avril 2021
Avis spontané
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Réponse de Five Star Autocentre

Thank you Kate, appreciate the comments. We have seen an number of Audis since yours with similar issues. All the best and you know where we are if you need us any time. Kind regards

Noté 5 sur 5 étoiles

? Faulty electrics!

Unlocked my car one morning to go to work, the headlights came on straight away so I knew there was something wrong, the doors wouldn't unlock or mirrors open out, but the boot unlocked. RAC took my car to this garage and reassured me they are really good and all the workers at RAC take their cars here. So to hear the poor man working so hard on my car was absolutely baffled to what the problem was caused me concern, he persisted and with a great amount of patience and hard work found the problem - the rear washer pipe had been leaking causing corrosion of the harness plugs. Although this was a costly repair I'm so grateful for all the hard work and really appreciate the efforts. We now have a 1 year warranty with the garage and a nice added bonus they kindly vacced and washed our car! The lovely admin ladies stayed in contact updating us on the car throughout. Will definitely be returning here in the future. Amazing service. Thanks again!

20 janvier 2021
Avis spontané
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Réponse de Five Star Autocentre

Hi Sadie, Thank you for your review. As an established an accredited RAC garage we make sure we always try and give the best service possible. I know Asif spent hours and hours on trying to find the electrical fault and finished close to midnight one evening. Hey but he loves a challenge. Will pass on comments to Valeter he will be delighted. Thank you. Laurie. Manager

Noté 5 sur 5 étoiles

Amazing service yet again …

Amazing service yet again from all the team. Top quality parts and service .
Dreading my cars MOT, but no need in their capable hands.
Also understanding and advice with payment....
Best garage for miles.

18 décembre 2020
Avis spontané
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Réponse de Five Star Autocentre

Hi Helen,

Thank you so much for leaving us a lovely 5 star review. We really appreciate the feedback and hope to see you again next year.

Merry Christmas & have a Happy New Year!

Kind regards

Natalie
Manager

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