Josh was really helpful, and upgraded the delivery to next day, and helped with the warranty process. Great service, product arrived next day and pleased with it. Definitely recommend buying fro... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
My order I received had a box of brad nails that were the wrong size, the problem was dealt with very quickly by Josh Scott who sorted me out a replacement asap!. I felt this deserved a decent review... Voir plus
L'entreprise a répondu
Good overall. Only criticism is packing. Just wrapping a cardboard sleeve around a drill battery and then leaving it loose in a larger cardboard box isn't great, although it arrived unscathed.
L'entreprise a répondu
Delivery was prompt, I made an issue ordering the wrong item and Josh was really helpful in resolving this and getting the item I should have ordered out. DX the delivery company left item outside a d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- Magasin de bricolage
- Fournisseurs d'équipement de forage
- Fournisseur d'équipement électrique
- Magasin d'accessoires hardware
- Magasin de rénovation
À propos de Fixings Store
Écrit par l'entreprise
Welcome to Fixings Store, your one-stop destination for all your fixing and home improvement needs. We are an online business dedicated to providing fixings, power tools, hand tools and home improvement accessories. With a wide range of shopping departments and a commitment to customer satisfaction, we strive to be the go-to platform DIY requirements.
Our History
Born from our 20,000sq/ft premises in Ashford, we come from a business group with over 30 years of experience distributing fixings and construction consumables to some of the largest national infrastructure projects of recent times. We even manufacture our own goods such as drill bits, cutting discs and screws!
Our customer base is diverse, ranging from DIY enthusiasts to professional builders, contractors, and tradespeople. We serve homeowners and individuals looking to tackle home improvement projects, as well as construction companies and businesses in need of bulk fixing supplies. Our user-friendly website and streamlined ordering process make it easy for anyone to find and purchase the products they need with just a few clicks.
Our Values
At Fixings Store, we believe home improvement and the construction industry should not be at the cost of our planet. Energy usage, waste generation, air pollution, water consumption and habitat destruction are the adverse effects of building and renovations despite new regulations.
It’s our mission to bridge the gap between our customers and the environment by funding tree plants, carbon avoidance projects and renewable and nature-based projects with every order through our connected climate partners. Learn more about our current reforestation project here.
Our Vision
We have an ambitious vision for the next five years. Our goal is to establish ourselves as a leading and anchored name in the trade and home DIY sector, not only in the UK but also across Europe. We aim to be the go-to destination for individuals, businesses, and contractors seeking high-quality fixing products and services.
To achieve this vision, we are committed to providing some of the greatest buying and installation and tutorial guides available in the industry. We understand that navigating the world of fixings can be overwhelming, especially for those new to the trade or DIY projects. That's why we want to empower our customers with comprehensive guides that simplify the process of selecting, purchasing, and installing fixings. By offering expert advice and practical resources, we aim to enhance our customers' confidence and knowledge, ensuring they make informed decisions for their projects.
Why Fixings Store?
Écrit par l'entreprise
- You Shop = We Plant 🌳
- Many of us in Great Britain are worried about the impacts of climate change on future generations. Our reforestation commitment will connect our enthusiastic home renovators, contractors and tradespeople with the planet we build on, through simply shopping on our website.
- Your New Trusted (and experienced) Supplier
- Whilst we're a relatively new start-up digital business, we bring over 3 decades of experience and knowledge to our website and customers. In that time we've seen the market change with new techniques, practices and brands that have revolutionised the way the construction and DIY sector has operated.
Coordonnées de contact
Technology House, Brunswick Road, TN23 1EN, ASHFORD, Royaume-Uni
- 01233 344940
- info@fixingsstore.com
- fixingsstore.com
4,4
Excellent
492 avis
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great choice prices and fast delivery
4 mai 2026
Réponse de Fixings Store
Thank you so much for the 5-star review, Jeffrey! We're really pleased the order reached you quickly — fast delivery is something we always strive for. We hope to see you again soon!
All the best,
Fixings Store 🏗️🔩
Réponse de Fixings Store
Thank you so much for the kind words, JAThomson! We're really glad we could get your order to you quickly. We'll always aim to keep that up!
All the best,
Fixings Store
🔩🏗️
Réponse de Fixings Store
Thank you for your review, and we completely understand your frustration.
Upon receiving your order, we immediately placed it with our supplier, only to be informed that the item was unfortunately no longer available, something they hadn't previously made us aware of. Our team acted as quickly as possible to let you know, cancel the order, and issue a full refund, and the listing has since been removed from our site.
We do everything we can to keep our product range accurate and up to date, but on rare occasions items can slip through the net like this. We're genuinely sorry it happened on your order. If there's anything else we can help with, please don't hesitate to reach out.
All the best,
Fixings Store 🔩🏗️
Speedy delivery good customer service
Ordered late on a Thursday and gor the spit nails on a Monday, great prices and good comms throughout process!
10 avril 2026
Réponse de Fixings Store
Thank you for the great review! It's brilliant to hear you received your spit nails so quickly — a late Thursday order arriving by Monday is exactly what we aim for. We're also really pleased the communication hit the mark throughout. We hope to see you again soon!
All the best,
Fixings Store 🔩🏗️
Réponse de Fixings Store
Thank you so much for the kind words! Really glad to hear the ordering process was straightforward and that your delivery arrived quickly. We look forward to helping you again soon!
All the best,
Fixings Store 🔩🏗️
Réponse de Fixings Store
Many thanks for the star rating and comments Robert, we really appreciate it.
Have a fantastic week ahead.
All the best,
Fixings Store 🔩
Great price and quick delivery
5 avril 2026
Réponse de Fixings Store
Many thanks for the star rating and comments Ben, we really appreciate it.
All the best,
Fixings Store 🏗️
Product exactly as requested
Product exactly as requested. Delivery to the west coast is always an issue with tracking, but we got it in the end.
5 avril 2026
Réponse de Fixings Store
Many thanks for the star rating and comments Jasper - apologies regarding the minor turbulence with tracking.
Have a fantastic week ahead and we look forward to serving you again soon.
All the best,
Fixings Store
Excellent service and a good price for…
Excellent service and a good price for the chainsaw we bought.
5 avril 2026
Réponse de Fixings Store
Hey Stephen, thanks everr so much for the feedback and star rating.
Have a fantastic week ahead and we look forward to serving you again soon.
All the best,
Fixings Store
Réponse de Fixings Store
Hey Gary, thank you so much for your feedback and star rating! Josh is super glad to hear your appreciation too!
Have a fantastic weekend Gary! Hope to serve you again soon!
All the best,
FIxings Store
Réponse de Fixings Store
Good morning John, many thanks for such great feedback and choice of star rating. Glad to hear the ordering process was simple and it arrived all on time.
Have a fantastic weekend ahead and we look forward to serving you again soon.
All the best,
Fixings Store
very happy with the order.
30 mars 2026
Réponse de Fixings Store
Good morning Andy, many thanks for such a positive review and choice of star rating. We're very pleased to hear it arrived on time and you're happy with everything.
Have a fantastic weekend ahead and we look forward to serving you again soon.
Ordered Thursday
Ordered Thursday, paid extra for next day, not coming until Monday !! Not good
26 mars 2026
Réponse de Fixings Store
Hey Evelin, many thanks for the star rating and comments.
Have a fantastic week ahead and we look forward to serving you again soon.
All the best,
Fixings Store
Smooth transaction and speedy…
Smooth transaction and speedy delivery…couldn’t ask for more !! Definitely use again.
24 mars 2026
HAVENT RECEIVED GOODS
19 mars 2026
Réponse de Fixings Store
A Top Tier reply from a Top Tier customer!!
Many thanks for the star rating and comments, we really appreciate it!
All the best,
Fixings Store
Great next day delivery
Great next day delivery, placed order at 11.57 and received goods next morning.
19 mars 2026
Good items and fast delivery.
14 mars 2026
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