Fix My Coffee Machine Avis 119

Rory is brilliant. I must admit I was dubious sending our sage Barista Express off in the post, but there was no need. Rory was extremely communicative, he identified the problem in record speed and had the fixed machine back with me in a matter of days! He even called me after we hit it back for some troubleshooting at no extra charge and talk me through how to keep on top of the maintenance. I have no hesitation in recommending Rory and will definitely use him for servicing and repairs in the future. Thank you Rory!! Jenny

Sage Barista Express. Constant updates and great service even though my machine had been repaired previously using non standard parts, Rory and his team have been brilliant, great pricing and rapid service, gladly back in use and working as good as new.

First rate service. Fixed two issues, an intermittent leak and no water coming through the group head on my Sage Barista Express.

Well packaged and arrived safely.
All issues resolved and now working perfectly.

Great company with fantastic customer service, don’t be put off by sending your machine away for a repair; Rory makes it a smooth process. Honest repair and servicing, he contacted me to say it wasn’t as bad as he initially thought and it only needed a service and a clean up. Thanks guys! Will defo use again

Wonderful service from Rory, great comms, videos, options to service. Machine come back looking like new. Highly recommend. Wonderful value for money

I received excellent service and a professional repair from Fix My Coffee Machine. After initial contact via WhatsApp, communication was excellent. The repair was turned around very quickly, after diagnosing the nature of the fault and also identifying that my Sage Duo Temp Pro needed a thorough descale. I was kept up to date throughout the process and prior to collection, sent a short video of my coffee machine back in action. Many thanks to Fix My Coffee Machine for enabling the coffee to flow again in our house! Highly recommended.

Top shelf service!!

Excellent communication throughout booking and repair, quick turnaround too.

Highly recommended.

I recently used FixMyCoffeeMachine to repair my Sage Barista, and I couldn't be happier with the service. Their response time was impressive, the repair process was straightforward, and the pricing was clear and fair. My coffee machine now functions like it's brand new. Highly recommended!

An amazing experience with Rory at Fix My Coffee Machine

From the initial contact right through to getting my machine back and working perfectly the experience was brilliant

In constant contact via WhatsApp, updates and videos of the faults + repair.

My machine was a nightmare, multiple issues but Rory gave seeveral option, sorted them all out and even held onto the machine for me whilst I was out of the country

Already recommended to a friend who needs his machine repaired!

My sage barista needed repairing found fix my coffee machine on the net and contacted Rory, explained what was wrong, Rory knew what the issue probably was. As I live locally I took the machine to him on Sunday afternoon on Monday morning I received a message as to what the problem was,there was a leak and a electrical issue this was fixed by Monday afternoon and I collected the same day. The service was exceptional everything was explained perfectly.
Many thanks to Rory and Debs for a excellent job and a pleasure to meet them.
Wouldn't hesitate to use fix my coffee machine if the need ever arises again.
Highly recommended.

Revitalised a dead Barista Express to full working order. Great communication and easy to deal with

Rory was fantastic from the moment I got in touch. My sage Barista express ( 5 years old) was cutting my power and leaking water so I contacted Fix my coffee machine for a quote. Rory responded very quickly and the whole process from shipping to return took less than a week. Rory kept me up to date of the issues he had diagnosed which also included videos. Overall a first class level of service.

Rory provided possibly the best service I have ever had from anyone repairing anything for me! Unfortunately my (only) 3 year old Sage Barista Pro packed up with what looks like internal water damage. Shipped the machine to Rory and sadly it was irreparable. He tried absolutely everything to repair and explained this all in great detail to me stopping short of a full motherboard replacement when he recommended the total repair cost was not worth it.
Will be taking this up with Sage shortly!
Thanks Rory!

Coffee machine was fixed and cleaned very quickly.
Top service will use again if needed.
Rory did a fantastic job.

One of my few vices in life is my Coffee machine... so was a disaster when it stopped working!! Found Fix My Coffee machine and despatched it to be fixed...UPS delivered it to them on a Tuesday morning and by around 10:30 I received an email telling me it was fixed and videos showing me.... I paid the extra for a full clean and descales too... Machine arrived home safely and looks like a new purchase! Very happy with the result and service - would highly reccomned!

My coffee machine was in need of repair after a tiny screw fell into the grinder and broke it. I contacted Rory and he responded quickly. I live in Bristol so I chose to drop off my machine at their location. I was kept fully informed at every step of the way, and now my coffee machine is fixed and back operational. I'm so glad, and the cost of repairing is a lot cheaper than the cost of replacing one of these machines. I would definitely recommend Fix my coffee machine, and I wouldn't hesitate contacting them again if something else was to go wrong with my machine.

My Sage Barista Express is 4 years old and started to have issues with the pressure and flow meter. Fix My Coffee Machine made the whole repair service very simple and effective. Thank you!

Fantastic service. Great communication.
Very fast to diagnose the fault and make the repair. Also gave it a very thorough clean and service.
Hopefully it wont break again any time soon, but next time I need anything done I will be back!
Thank you very much.

Super helpful advice over the phone for no charge avoiding costly in person repair tor my barista express. Recommend 100%

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions.
We live in Bristol so dropped off our sons machine in the afternoon and received an email a few hours later to say it had been fixed. The Sage machine had no water coming through any of the outlets and Rory replaced a couple of valves and pipe.
Can't recommend them highly enough, will definitely use them again if we need to.