Fix My Coffee Machine Avis 119

LIving in the Nort East it seemed impossible to find someone to fix our Sage Pro machine, other than a couple of 'national' outfits that wanted an arm and a leg just to take a look at it. Having read good things about Rory and Debs at Bristol repairing Sage Express machines, I chanced my arm and enquired if they could help. So glad I did. From shipping the machine to them it was fixed and back to us within a week. Great communications throughout. I highly recommend them.

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy.

When our Sage machine stopped working after nearly 4 years, we were heartbroken; a few days later after a repair and service, it's as good as new. Coffee never tasted so good!

Thank you so much again, such a great experience, I would recommend you to anyone.

Great service from start to finish. Sage “barista pro” boiler replacement. Top comms throughout via WhatsApp - hopefully don’t have any issues again with my machine; but will be returning for yearly service.

Great communication throughout the process - managed to repair my 8yr old Sage machine to be as good as new.

Absolutely fantastic service. Rory fixed my machine within 24 hours and was a really nice, personable guy. Will definitely go back if I have any future problems with the machine and super glad I found them!!

Excellent service, reasonably priced and the turnaround was very quick. I am a very happy customer.

Perfect service.

Machine left me on Thursday and was back on Monday!

Thanks again.
Ryan

Rory is very knowledgeable and was able to find a solution and resolve the issue I was having with the machine in record time.
Excellent communication throughout and I would certainly recommend if you are having issues with your coffee machine.

From the beginning communication with Rory and Debs was superb! They told us exactly how to package and send our machine to them. Throughout the service process they kept us up to date, even sending a video of the machine working - proud coffee mama moment!
Unfortunately, once FMCM returned our machine to us parcel force lost it! Horror! Debs was utterly fantastic and spend hours chasing it for us. Sadly, it was never found. However, FMCM did not hesitate to offer to send us a like-for-like replacement from their stock (via a different carrier!).
We are delighted with our newly serviced machine and cannot recommend fixmycoffeemachine highly enough.
Thank you so much!

Sent my trusty, well used, Sage machine off to Rory. Next day a detailed review of what needed to be done, confimed the work, back with me the day after all as new. Brilliant communication and service and machine working a treat. Cannot recommend highly enough

Rory and Deb's were really friendly, communicated well throughout and quickly diagnosed and fixed the issue with my machine, which is now back to making great coffee 😁 all for considerably less than the cost of buying a new one! Highly recommended!

Absolutely superb service, I'd been putting off getting my machine fixed for ages and I finally got round to it! Rory did an incredible job, his communication was perfect and the service is spot on and super easy! I will definitely recommend him to my other Barista Express owners and he'll be the first person I contact if anything happens to go wrong!

Rory was really professional and knew exactly what was wrong with our machine and just how to fix it. Lots of good communication throughout the process and overall a really helpful and pleasant business to deal with.
Would use again and recommend to anyone.

Friendly, knowledgeable & professional service. Rory repaired our machine quickly, advised us how to reduce similar future issues and communicated well throughout.

Rory was really communicative and very helpful throughout.

Great service, excellent communication. I was a bit apprehensive sending my coffee machine away but Rory fixed the issue and sent it back in no time. Highly recommended.

Rory is very knowledgeable and gave me instant guidance to better understand the issue and to manage the logistics. I had the feeling that he is interested to repair my barrista express for good rather than making it just work again.

Great service. Before I even handed over the machine he checked the symptoms so had an idea of what the root cause was. I live fairly close so was able to I drop it off - he offers postal/fedex. Had it fixed within a day and gave me the old part. The machine is like new - pressure, boiling etc