I received some oil that when I put it in an engine it started to foam excessively in use. I asked for a return of the other bottle that I ordered at the same time, as I do not think the oil is correc... Voir plus
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Lisez les avis des autres
Good price, quick delivery but my order was badly packed and a tub of ceramic grease was cracked open. The grease was contaminated with bits of plastic but once cleaned up the other contents were OK... Voir plus
L'entreprise a répondu
I was hesitant that Fixra was a fraudulent website due to the prices being almost unbelievable (half the price in comparison to Halfords for what I was buying) but gave it a go and have to say I'm abs... Voir plus
Courier damaged parcel. One quick message to FIXRA - problem solved and a replacement issued. New delivery was only 2 days later than the original scheduled delivery. Items were a great price with fre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Équipement de réparation automobile
- Fournisseur de pièces de carrosserie
- Magasin d'accessoires automobiles
- Magasin de bricolage
- Grossiste en outils
Écrit par l'entreprise
FIXRA is your destination for anything that needs fixing. We offer a wide range of Car Parts, Accessories, DIY, Power Tools and accessories shipped directly to your door.
Coordonnées de contact
Royaume-Uni
- +44 20 3859 3292
- hello@fixra.com
- fixra.com
4,5
Excellent
323 avis
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bad quotations of delivery dates!
When I placed my order I was quoted next day delivery which is the only reason I purchased my item (a roof box for my car) as it would then arrive before I need to travel on Christmas Eve but for some reason the item didn't even get dispatched until the 23rd of December making it a problem for delivery as the item would not be delivered before needing to leave on Christmas Eve.
The item is perfectly fine and in good condition but the quote of the next day delivery was a lie and has made travelling difficult as it was planned for having the item delivered before leaving.
Now I just have the item and not a lot of use for it so I am far from impressed with Fixras service!
24 décembre 2024
Avis spontané
Réponse de FIXRA
Hi,
We’re sorry to hear about the issues you’ve experienced with the courier service. We rely heavily on our couriers to deliver fast and easy delivery, and we apologise for not meeting those expectations this time. Unfortunately, on rare occasions delays can occur.
Any issues please reach out to us directly at hello@fixra.com, and we would be happy to help.
Thanks,
Fixra
Terrible
Terrible. Taking my money for an order, cancelled my order with not explanation or notification and won’t provide a refund. Do not order from here.
13 décembre 2024
Avis spontané
Réponse de FIXRA
Hi Chloe,
We’re truly sorry to hear about your experience and understand how frustrating it must be to have been let down.
We can see we have issued a refund and we hope you have now received your refund; any issues please reach out to us directly at hello@fixra.com and we would be happy to help.
Thanks,
Fixra
Everything was in a timely fashion I…
Everything was in a timely fashion I was well satisfied from start to finish.
27 novembre 2024
Réponse de FIXRA
Hi Raf,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Product i ordered was spot on at a…
Product i ordered was spot on at a fantastic price, was really surprised how quick it arrived keep up the good work.
28 octobre 2024
Réponse de FIXRA
Hi Ian,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
E-TECH SMOKE RED LIGHT LENS spray.
E-TECH SMOKE RED LIGHT LENS spray.
Great price and quick delivery.
29 novembre 2024
Réponse de FIXRA
Hi,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
I recently purchased a product from…
I recently purchased a product from Fixra for my car and was really impressed with their service. They kept me updated throughout the order process, and the reasonable prices with next-day delivery were a big plus. Although the package arrived damaged by the courier, Fixra was quick to apologize and send a replacement, showcasing their fantastic customer service. While it seems packaging could be improved to prevent damaged items, my overall experience was positive. I highly recommend Fixra and will definitely shop with them again in the future. Four stars!
17 novembre 2024
Avis spontané
Réponse de FIXRA
Hi Liliani,
Thank you for your kind words about our service! We’re glad to hear you had a positive experience with us. We understand that courier issues can be frustrating, and we’re actively working to improve our delivery process. Can't wait for your next order.
Thanks,
Fixra
Dpf cleaner top stuff 👌
Great company great product excellent delivery would highly recommend
27 novembre 2024
Réponse de FIXRA
Hi Craig,
Thank you for taking the time to leave us such a positive review. Hearing that you had a positive experience keeps us motivated. We appreciate your support and can't wait for your next order!
Thanks,
Fixra
Courier damaged parcel
Courier damaged parcel. One quick message to FIXRA - problem solved and a replacement issued. New delivery was only 2 days later than the original scheduled delivery. Items were a great price with free delivery. Hence the 5* review. Would order from again.
27 novembre 2024
Réponse de FIXRA
Hi Alan,
Thank you for your kind words about our service! We’re glad to hear you had a positive experience with us. We understand that courier issues can be frustrating, and we’re actively working to improve our delivery process. Can't wait for your next order.
Thanks,
Fixra
Réponse de FIXRA
Hi Michael,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Réponse de FIXRA
Hi Jeremy,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Words can't express the awesomeness of…
Words can't express the awesomeness of the service, all I'll say is - 2 orders, both delivered in <24hrs!!!
Goes without saying, paint is also excellent. Wonder what else they sell..........?
13 novembre 2024
Avis spontané
Réponse de FIXRA
Hi Stephen,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Réponse de FIXRA
Hi,
Thank you for taking the time to leave us such a positive review. Hearing that you had a positive experience keeps us motivated. We appreciate your support and can't wait for your next order!
Thanks,
Fixra
Item was damaged beyond repair by the…
Item was damaged beyond repair by the courier. Fixra sent a replacement straight away. Excellent customer service.
28 octobre 2024
Réponse de FIXRA
Hi Jim,
Thank you for your kind words about our service! We’re glad to hear you had a positive experience with us. We understand that courier issues can be frustrating, and we’re actively working to improve our delivery process.
Thanks,
Fixra
Réponse de FIXRA
Hi,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Réponse de FIXRA
Hi Robert,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Oil/at a great price
Not yet used oil, very cheap, free postage & very quick delivery
28 octobre 2024
Réponse de FIXRA
Hi Lee,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Excellent products
Excellent products, Suitable for my requirements. Prompt delivery!.
28 octobre 2024
Réponse de FIXRA
Hi,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Despite reading a few negative reviews…
Despite reading a few negative reviews I can confirm that this did not reflect my experience.
Easy order process and prompt delivery 👌 😎
28 octobre 2024
Réponse de FIXRA
Hi,
Thank you for taking the time to leave us such a positive review. Hearing that you had a positive experience keeps us motivated. We appreciate your support and can't wait for your next order!
Thanks,
Fixra
Delivery lots of information/ communication and a last text with a photo of the product n my doorstep.
Delivery, when they said next day that’s exactly what happened.
The pricing on the product was very competitive, and I will be looking out for other products on offer.
23 octobre 2024
Avis spontané
Réponse de FIXRA
Hi John,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
FIXRA IS A JOKE STAYWELL AWAY CONSUMERS
THIS COMPANY HAS COST ME A CUSTOMER DID USE THEM OF ONE OF THE BIG ONLINE PURCHASE SITE WE ALL KNOW TOOK PAYMENT HELD PAYMENT FOR NEARLY 2 DAYS THEN TURNED AROUND AND SIAD THE ITEM WAS NOT IN STOCK BUT HAD IT ON THERE SITE SELLING NOW HAVE TO WAIT 3 TO 5 DAYS FOR REFUND BECAUSE OF THERE INCOMPETENCE MY CUSTOMER COULD NOT WAIT FOR THERE REFUND THAT LONG AS OF OTHER COMMITMENTS HAD TO GIVE THEM A REFUND OUT OF MY OWN POCKET ALL ABOUT FALSE ADVERTISEMENT ONE STAR FOR ME IS TO GOOD FOR FIXRA AND WOULD HAVE GAVE THEM 0- SCORE ALLSO MESSAGES AFTER MESSAGES SENT AND STILL NO ANSWER NEVER WOULD I EVER RECOMMEND THEM TO ANY ONE AND WANT EVERYONE TO BE WELL AWARE OF THEM BEFORE YOU THINK OF PLACING ANY THING WITH THEM YOU WILL BE LET DOWN LIKE MYSELF AND LOSE YOUR CUSTOMERS REST ASSURED ON THAT AND WHAT THEY DELIVER IS EXCUSES
15 octobre 2024
Avis spontané
Réponse de FIXRA
Hi,
We’re truly sorry to hear about your experience and understand how frustrating it must be to have been let down.
We hope you have now received your refund; any issues please reach out to us directly at hello@fixra.com and we would be happy to help.
Thanks,
Fixra
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