I received some oil that when I put it in an engine it started to foam excessively in use. I asked for a return of the other bottle that I ordered at the same time, as I do not think the oil is correc... Voir plus
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Lisez les avis des autres
Good price, quick delivery but my order was badly packed and a tub of ceramic grease was cracked open. The grease was contaminated with bits of plastic but once cleaned up the other contents were OK... Voir plus
L'entreprise a répondu
I was hesitant that Fixra was a fraudulent website due to the prices being almost unbelievable (half the price in comparison to Halfords for what I was buying) but gave it a go and have to say I'm abs... Voir plus
Courier damaged parcel. One quick message to FIXRA - problem solved and a replacement issued. New delivery was only 2 days later than the original scheduled delivery. Items were a great price with fre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Équipement de réparation automobile
- Fournisseur de pièces de carrosserie
- Magasin d'accessoires automobiles
- Magasin de bricolage
- Grossiste en outils
Écrit par l'entreprise
FIXRA is your destination for anything that needs fixing. We offer a wide range of Car Parts, Accessories, DIY, Power Tools and accessories shipped directly to your door.
Coordonnées de contact
Royaume-Uni
- +44 20 3859 3292
- hello@fixra.com
- fixra.com
4,5
Excellent
323 avis
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Bought a product from Fixra for my car. Constantly kept up-to-date with the progress of the order. Unfortunately the package arrived damaged by the courier.
I contacted Fixra. Even although it wasn't their fault they apologised and immediately sent out a replacement. Amazing customer service. Highly recommend Fixra and will certainly buy from them again in the future.
8 octobre 2024
Avis spontané
Réponse de FIXRA
Hi Stephen,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Great experience with fixra very…
Great experience with fixra very reasonable prices next day delivery.
27 septembre 2024
Réponse de FIXRA
Hi Gary,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Réponse de FIXRA
Hi,
Thank you for your kind words about our service! We’re glad to hear you had a positive experience with us. We understand that courier issues can be frustrating, and we’re actively working to improve our delivery process. Your feedback is important to us, and we appreciate your understanding. If you have any further concerns, please feel free to reach out!
Thanks,
Fixra
Badly Damaged Paint Tin
Granville 750ml metal paint tin arrived via Evri in ok condition (box not damaged) but on opening the tin was quite badly dented, so I can only presume it was sent in this condition. Hopefully it won't leak!
4 octobre 2024
Avis spontané
Réponse de FIXRA
Hi,
Thank you for taking the time to leave us a review. We appreciate you bringing this to our attention, and we apologise that your item arrived dented.
Any issues please reach out to us directly at hello@fixra.com, and we’ll be happy to assist you further and help find a solution.
Thanks,
Fixra
Great prices and quick delivery
Great prices and quick delivery what more can you ask for
30 septembre 2024
Réponse de FIXRA
Hi Les,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Very poor choice of carrier Evri
I ordered 10 x 5 litre screen wash on 25 September and was informed that it would be delivered next day. On 26 September on 4 of the 10 screen wash arrived delivered by Evri. I phoned on 27 September and was asked to give it another day. I phoned again on 1 October and my balance was resent. From this point I have not received over 20 emails from Evri saying there is a delay. This company is totally let down by cutting corners and using poor quality carriers. Tried phoning again today and got a blunt answer phone message saying that they are closed for two so I have opened a PayPal dispute!
25 septembre 2024
Avis spontané
Réponse de FIXRA
Hi,
We’re sorry to hear about the issues you’ve experienced with the courier service. We rely heavily on our couriers to deliver fast and easy delivery, and we apologise for not meeting those expectations this time.
If this matter is still unresolved, please reach out to us directly at hello@fixra.com, and we’ll be happy to assist you further and help find a solution.
Thanks,
Fixra
Réponse de FIXRA
Hi Adrian,
We’re so grateful for your glowing review! It means so much to us that you took the time to share your experience. We're absolutely delighted to have you as a customer and can’t wait to welcome you back!
Thanks,
Fixra
Advertising next day delivery to the uk…
Advertising next day delivery to the uk with orders over £50 i purchased a £60 item and got sent 2 day delivery by evri that took 3 days.false advertising at its best.
27 septembre 2024
Réponse de FIXRA
Hi,
We’re sorry to hear about the issues you’ve experienced with the courier service. We rely heavily on our couriers to deliver fast and easy delivery, and we apologise for not meeting those expectations this time. Unfortunately, on rare occasions delays can occur.
Any issues please reach out to us directly at hello@fixra.com, and we would be happy to help.
Thanks,
Fixra
Perfect for repainting my bbq
Perfect for repainting my bbq. Good price and fast delivery.
28 août 2024
Réponse de FIXRA
Hi,
Thank you for taking the time to leave us such a positive review. Hearing that you had a positive experience keeps us motivated. We appreciate your support and can't wait for your next order!
Thanks,
Fixra
Reliable service
Excellent service, delivered on time, great prices, great products, will use again.
1 avril 2024
Réponse de FIXRA
Hi David,
Thank you for sharing your fantastic feedback! We work hard to offer great value and speedy service, so it’s wonderful to hear it hit the mark. Looking forward to your next order!
Thanks,
Fixra
Excellent service.
29 août 2024
Réponse de FIXRA
Hi David,
Thank you for your kind words about our service! We’re glad to hear you had a positive experience with us. Can't wait for your next order.
Thanks,
Fixra
Top Class no problem at allThe Reason i have given you my top…
The Reason i have given you my top score is i have always been very pleased with your speed and service that you have given to me in the past, for i have been pleased with your quick responce and delivery
2 septembre 2024
Quick service
29 août 2024
Good product
Delivery was next day as promised and product seems really good.
Probably not your fault but tins were dented and mixing cup on both tins were damaged and unusable. Perhaps packaging could be improved.
29 août 2024
Perfect from ordering to delivery and…
Perfect from ordering to delivery and very polite delivery man
28 août 2024
The product is great and does what it says
The product is great and does all it says it does. The despatch was quick as was the delivery. I will definitely use Fixra again in the future
28 août 2024
The goods arrived on time
The goods arrived on time, I was happy with the service and product
28 août 2024
I ordered Gunk driveway cleaner on 5th…
I ordered Gunk driveway cleaner on 5th August 2024 and today 21 August I still await delivery.
( Delivery was expected within 5 days) Despite using Fixra chat line - they seem to delay replies and ignore what you tell them. Very frustrated - will not use this company again. I have now asked twice for a full refund and guess what......no answer.
21 août 2024
Avis spontané
Réponse de FIXRA
Hi,
We’re sorry to hear about the issues you’ve experienced with the courier service. We rely heavily on our couriers to deliver fast and easy delivery, and we apologise for not meeting those expectations this time. Unfortunately, on rare occasions delivery issues can occur.
If this matter is still unresolved, please reach out to us directly at hello@fixra.com, and we’ll be happy to assist you further and help find a solution.
Thanks,
Fixra
Great service happy byer 😊
29 juillet 2024
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