Excellent service and delivery. When I encountered a problem I found the customer service to be exemplary in every respect. No sooner had I contacted them, I received instant responses to my query, th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My exercise bike arrived on the day FKsports said it would, the assembly instructions were simple to understand, the assembly was very easy. The bike is very stable to ride. My only criticism is that... Voir plus
"My daughter enjoys her trampoline exercise every single day. It’s indoor, requires no booking or travel to a venue, and burns the exact same amount of calories. We did have an issue with the tramp... Voir plus
After, a poor start with customer service. FK sports quickly responded with a replacement trampoline. The customer service via the email team was excellent and they did everything to resolve the issue... Voir plus
À propos de l'entreprise
- Magasin d'articles de sports
- aussi dans
- Magasin d'équipements sportifs d'extérieur
- Magasins d'appareils de fitness
- Vente d'équipement de fitness en gros
Écrit par l'entreprise
FK Sports is a family-owned company and inspired by the belief that the best sports products should be accessible to everyone.We are one of the leading store, based in Peterborough. We are an U.K. owned and operated business and have been selling a wide array of products. We offer you a wide range of unique and high quality sport products, sourced directly from top manufacturers and sold to you at the lowest prices to ensure you get the best deal
Coordonnées de contact
Hawthorn Bank Opposite, Ambleside Dr, Spalding PE11 1JJ, United Kingdom, PE11 1JJ, Spalding, Royaume-Uni
- +44 1733566056
- info@fksports.co.uk
- fksports.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 24 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Myself and my father brought 2…
Myself and my father brought 2 treadmills from Fk sports through ebay and both treadmills we're faulty, they replace us with 1 after a lengthy back forth with pointless emails and not long after even that had the same error code, they asked for videos and asked if we had checked cables etc, asked us on each email to wait 24/48 hrs for a response and didn't offer to send a repairs person or come up with any resolution, after a number of pointless emails back and forth they said there was nothing they could do and resulted in telling us the treadmill wasn't in warranty,
They have no customer service,everything is done through emails,or someone called Amit,
I do not believe this Is a reputable business and would not recommend this place or any of there products,
The stress this has caused myself and my father is unreal as like iv said its been a back and forth of ridiculous time consuming emails which hardly even made sense, save your money and buy from a trustworthy company as you'll loose time/money and health if you get anything from so called FKsports
This is one way road with them,
This is one way road with them,
We have purchased some foam from them, one pack was damaged (tile had deep marks from manufacturing process) and changed mind to return it.
It’s now over two weeks since they have received it and I have to personally chase them with emails and calls to process with refund, they promise every time will do but nothing going forward.
Be aware if you change your mind and returning your order as seems to be one way road only and wish me luck to get my money back.

Réponse de Fksports
Very quick easy service
Very quick easy service, good quality equipment,good value for money. When I had a question they got back to me immediately with the answer.

Réponse de Fksports
Mini pedal cycle
The mini pedal cycle I bought broke after 2 weeks. After contacting customer service they replaced they cycle with a new one and it was delivered the next day. I was very impressed at the speed at which the problem was resolved and very happy as I had purchased the cycle for my husband to help with his recovery from knee replacement surgery. I would definately use this company again and would not hesitate in recommending them to anyone thinking of buying from them.

Réponse de Fksports
Bought an exercise bike
Bought an exercise bike. Everything from ordering to delivery went smoothly. Upon assembly of the bike a small part was missing I contacted them and they dealt with it quickly and professionally. I would recommend them.

Réponse de Fksports
Recently purchased an exercise bike…
Recently purchased an exercise bike from Fk Sports…..good quality product….very reasonably priced. Their customer service team are excellent…very professional and helpful….Akesh in particular was very informative and helpful! Would i recommend Fk Sports…yes…..Well done guys…and many thanks!

Réponse de Fksports
Really great price for quality kit
Really great price for quality kit
Had a few orders from FK now including a weighted vest and 6 foot barbell
Great quality, great price and speedy delivery
What's not to like ?

Réponse de Fksports
Bought a treadmill from them 24 months…
Bought a treadmill from them 24 months ago. Last few months the display has begun malfunctioning. I contacted FK sports to ask for assistance in sourcing parts and the manufacturer detail. There response was, not in warranty go to a local repairer. They claim it is impossible for them to tell me who the manufacturer is or give any details (China) sticker on the treadmill says it was made for Fk sports and gives their details. While debating their disappearing records of supports they just cut me off. No support no nothing. Very poor.
12ft trampoline great value for money
Purchased a 12ft trampoline for my grandson. Arrived within a couple of days. Great value for money. Took 2 people about an hour to set up. Grandson loves it.

Réponse de Fksports
Very good customer service
They were very quick to schedule delivery and when the delivery company messed up and lost my bar the responded very quickly and sent me another one, no argument and it arrived very quickly. The bar is perfect for my needs and I would use them again

Réponse de Fksports
Good customer service
Needed to request a couple of replacement springs. Received a prompt response and delivery of springs. Pleased with customer service.

Réponse de Fksports
The customer service is excellent
The customer service is excellent. My order was damaged during delivery (the fault of the courier company). I emailed to notify of the damage, got a very quick response and replacement parts shipped immediately. The company then got in touch afterwards to make sure everything was fine and that I was happy with my order. Customer aftercare like this is in short supply these days and I was very impressed.

Réponse de Fksports
Great quality and very practical for…
Great quality and very practical for home workouts. The set feels solid, is easy to adjust, and switching between dumbbells and the barbell is quick and simple. A very useful piece of equipment for training at home and excellent value for money. I’m very pleased with the purchase.

Réponse de Fksports
This is the best company I have ever…
This is the best company I have ever dealt with!
I ordered a weighted vest and then worried that itwouldn't fit my frame. I emailed the company to explain my worry. They immediately gave me a refund and advised me to purchase an adjustable weighted vest.
Hey we're respectful, caring and very honest. A rarity for a company these days.
I am 62 year old woman. I've just taken up weights and I was not looking forward to having to contact the company, but both the men I dealt with were lovely.
I love my weighted vest and have told everyone to use this wonderful company, for an excellent experience.

Réponse de Fksports
Shocking Experience
Purchased a trampoline in March. However the legs did not seem as sturdy as previous trampolines that I had owned. I emailed FK sports and they requested photos and videos which I supplied. In the end they said that the trampoline is not suitable for my artificial grass (It does not mention this on the specifications of the trampoline when you purchase it. Eventually they say I can return it and then retract this as I purchased the item more than 30 days ago (My first email was within the 30 days) Finally allowed to return. I took it to their depot. After a few days they told me that I would only be getting a 50% refund as the item was in used condition and not in original packaging. As I has been sending them photos and videos, they knew full well that this was the case. FYI our email exchanges over this time period has been over 50 emails. Total scammers !!
Excellent customer service
Bought sports equipment via Amazon, it was late being delivered, so they sent me another one, as the carrier company marked it as returned to sender. The item arrived in good order, but another one was delivered a few days later. They got I. Touch with the carrier to collect, as it was too heavy for me to take to the post office.
I was impressed with their customer service, and wouldn’t hesitate to use them again.

Réponse de Fksports
Dirty,scratched barbell without knurling you can hold. No returns as advertised.
I was sold a dirty,stained and scratched 7 foot barbell with 1 inch diameter. It was sold as a “standard home gym” barbell. The knurling (grip) was only on the widest section of the barbell and the middle 27 inches where anybody would grip was polished chrome completely unsuitable to grip properly and dangerous particularly for the bench press. I sent emails of my safety concerns,photos,videos and examples of the grip needed on all the exercises listed for its use but my concerns were like talking to a brick wall. I even warned them of the deaths that happen each year when people have had accidents bench pressing with poor grip often sadly the cause.Unless you are 8 foot tall with 27 inch shoulders you cannot grip the knurling. Unbelievably I was told to grip it anyway but it’s impossible to do this without risk of injury or worse. They advertise 30 day returns but they do not honour this. After I was getting nowhere with them I informed them I was sending our correspondence to Trading Standards and I have done so today. In nearly 40 years in the fitness industry I have never seen a barbell constructed so dangerously it’s nothing like I have ever seen before. I wouldn’t go near this company the bar was cheap with free delivery but the customer service is the worst I have ever experienced. More importantly they are knowingly selling dangerous barbells cheaply and they can’t not know that it’s only a matter of time before someone drops the bar on themselves having to grip polished chrome instead of a knurling section and is seriously hurt or worse. I have tried to warn them and gone to extensive trouble trying to do this but you just keep receiving a generic reply. I am lucky that I am experienced some parents looking for a cheap deal may not be so lucky.
Customer service unbelievably fantastic
I was a bit nervous about getting back into training as it’s been well over a decade and wasn’t sure what equipment would be my best option.
I can tell you now that Akash at FK Sports was so helpful with all my emails and questions and his responses were literally the same day if not within the same hour.
I had done my research on different gym equipment supply companies and these guys stood out with their fantastic customer reviews.
I’m so pleased I used FK Sport not only because of the A1 customer service I received but the delivery time was insanely fast and the equipment quality was hugely impressive.
It was important to me that I chose the right equipment for the limited space I have as my family have all clubbed together to buy me this for my 50th birthday.
Akash was patient with me while i measured up to ensure the 3 tier Heavy duty rack would fit and also put my mind at rest that the 5kg - 20kg Hex dumbbell set would fit well on it, which it has and looks great.
I also ordered a 12kg kettlebell and am so pleased with it all!
Thank you so much to Akash at FK Sports and if you’re considering getting any weight training equipment these are your guys!

Réponse de Fksports
I bought a full set of dumbbells from…
I bought a full set of dumbbells from 5-20kg plus a weightlifting bench. The product is amazing. Very pleased with everything. One of the weights was missing on delivery and the customer service was outstanding. Replacement was issued within 24hours. Way above what was expected. Thank you

Réponse de Fksports
Barbell and Weight equipment …
I've brought some weight equipment recently and everything I've had from FKsports has been delivered on time very quickly. The equipment is very sturdy and well priced

Réponse de Fksports
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







