Thanks a lot fatma you kept your promise and delivered me a vehicle today, big shout out to Fleeto and all the employees there very professional attentive and they try their hardest to help people out... Voir plus
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Excellent company in term of simplfy services , very well customer services in handling phone calles and very friendly always available for their customers ,doesnt matter what type vehicle you wan... Voir plus
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I had a great experience with Fleeto. Special shoutout to *Yaamin* and *Mahir* — they were both incredibly helpful throughout the whole process. Yaamin sorted things out quickly and kept me up... Voir plus
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I haven’t experienced any other company taking care of customers more than fleeto Great prices. Great customer service service. Polite friendly staff not one not two all of them. If I write million... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Fleeto provides vehicle solutions for private hire drivers across London, offering flexible rental and rent-to-buy options designed to help drivers get on the road quickly and reliably. We understand that for many drivers, their vehicle is their livelihood. Our focus is on keeping the process simple, transparent, and efficient. From the first enquiry through to vehicle collection, our team works to ensure drivers clearly understand the requirements, documentation, and pricing so they can begin working without unnecessary delays. Our fleet includes a range of modern vehicles suitable for private hire platforms, including hybrid, petrol, and electric models. Vehicles are prepared to meet licensing requirements and are maintained to support drivers who rely on them daily for work. Fleeto supports drivers at different stages of their journey. Whether someone is new to private hire driving or an experienced driver looking to upgrade or swap vehicles, our team aims to provide practical guidance and support throughout the process. Customer feedback plays an important role in helping us improve. We encourage drivers to share their experiences so we can continue developing our service and supporting drivers across London.
Coordonnées de contact
Royaume-Uni
- fleeto.co.uk
4,5
Excellent
221 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The Best Pco car company in London the…
The Best Pco car company in London the staff very frindly and helpfull especially Mohamed aka Mo, calum and Ameena
27 avril 2023
Avis spontané
Guys Simple self-drive has started a…
Guys Simple self-drive has started a scam to collect more money from you.
I have been driving taxi since 2017 and always rented vehicle to drive. Started using Simple self drive recently and I have never went over my allowed mileage, but recently these guys have been sending me charges for excess mileage which they can't prove. They don't know I take photos of the mileage before I return my car to them, I have severally asked them for a photo of my mileage when I returned the car but still nothing, the recent return they wanted to charge me for a scratch on the vehicle, if not for the photos I took when I collected the vehicle, how would I have explained it, the painful part is these guys took photos of the scratch that day but wanted to lie so to charge me.
Guys I will tell you, I have sworn never to use Simple self drive anymore and would advice you to not use them anymore so you don't suffer what I suffered. Some staff are nice but you won't believe the manager insulted me because I was defending myself. That company is a scam believe me, they were good before but now I think they believe we driver don't look into things because we are always busy
10 avril 2023
Avis spontané
Stay away from this company,they are…
Stay away from this company,they are big time scammers. They will suck the life out of you.They're very unprofessional very disrespectful.I was charge more than £900 on fees(minor scratches and other unreasonable stuff).These people are mafias stay very far away from.
3 avril 2023
Avis spontané
After 1 year returning the car without…
After 1 year returning the car without failure of payments they are charging me £140 for little scratches inside the door frame which was caused by seat belts not rolling back itself properly and customers closing the doors .simply seat belts don't work well and I feel disrespectful to be charged for something like this
1 mars 2023
Avis spontané
KALAM delivered an excellent service…
KALAM delivered an excellent service through out the time that I had hired the vehicle.
The best service I received from this company.
I highly recommend Simple Self Drive.
Thanks!!
9 février 2023
Avis spontané
Réponse de Fleeto
Hi Muhammed,
Thanks for taking time out of your busy day to leave us such a great review. we really appreciate you choosing Simple Self Drive and look forward to working with you
Regards
Customer Care Team
Simple Self Drive
I had an issue with my vehicle
I had an issue with my vehicle. The fleet department specially Ameena has been very helpful to resolve the problem. She was very calm and patient with me throughout the process.well done. And also many thanks to Billy who has been quite helpful.
27 janvier 2023
Avis spontané
Réponse de Fleeto
Hi Mr Libase
Thank you for leaving such a great review, we are glad we could be of help and were able to get you back on the road doing what you do best
Regards
Customer Care Team
Simple Self Drive
The best experience!!!
The best experience!!!! I will recommend 10 stars ! The staff very friendly,professional!
13 janvier 2023
Avis spontané
Réponse de Fleeto
Hi Marius
Thanks for sharing your feedback, we really appreciate your custom.
Regards
Customer Care Team
Simple Self Drive
Réponse de Fleeto
Hi Ali
Glad you had a great service with the team, we look forward to serving you further
Regard
Customer Care Team
Simple Self Drive
PCO Renewal
All experiences I have with Simple Self Drive so far are first class.
11 janvier 2023
Avis spontané
Réponse de Fleeto
Hi Big Bappa
Thanks for the great review, glad you had a good service
Customer Care Team
Simple Self Drive
I am happy to be with Simple!
I am happy to come here.
The service is good the reception is better. Just joking both is great. Celina makes me feel welcomed and can’t wait to offer me a coffee which has been always available when I am here. Everyone is very smiley except Martin he has always the biggest laughter and cracks me up with his jokes. Billy is helpful and always approaches me when I am in the office. Kalam is my first person I saw when I can here and is friendly, helpful and kind. I recommend it to anyone!
9 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Phillip
What an awesome review, so glad you found our team helpful and welcoming and glad you feel part of the Simple Self Drive family.
If there is anything else we can help with please get in touch
Regards
Customer Care Team
Simple Self Drive
I recommend! Very very good!
Kalam is very good very calm. Martin is very nice. Billy is very very nice. I recommended several ppl to Simple Self Drive. I feel like I am at home coming into SSD! Everyone is friendly and everything is nice!
7 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Keita
Great to hear the team looked after you and you feel at home, we try to make all our customers feel like family at Simple Self Drive, if there is anything else we can assist with in the future you know where to find us!
Regards
Customer Care Team
Simple Self Drive
5 stars*****
They welcomed me with a coffee straight at the reception by this lovely person called Celina, she’s very chatty and helped me with all my concerns. Service been carried out nice and fast, very happy with it, Kalam is my guy helped me out all the time when I had any problem. Satisfied with them, 5 stars.
7 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Gabor,
5 stars means the world to us, thanks for the amazing review! We will be sure to let the team know about your kind comments.
Feel free to get in touch if there is anything else you need.
Regards
Customer Care Team
Simple Self Drive
Great service from staff very helpful…
Great service from staff very helpful and polite.
7 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Mrunal
Thank you for the great review!
Regards
Customer Care Team
Simple Self Drive
I am driving since February their kia e…
I am driving since February their kia e niroo. Once in an issue with electrical problem but they're happily to exchange a new one. I can suggest any one can use their services. I am sure you're not disappointed.
Wish them a great year ahead.
6 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Mr Chowdhury
We are glad you received a great service from the team and thanks for sharing your experience, if there is anything else we can help with please don't hesitate to get in touch.
Regards
Customer Care Team
Simple Self Drive
Good company
Good company. But note that if you have an issue with tyres that their breakdown policy is not going to cover it. I have been unfortunate and my tyres were worn out twice and I had to cover the cost. The service in the office is good. Just wish they could have accommodated me a bit more. I still gave 5 stars because I am overall happy with the service in the office. I was talking to Martin and Celina.
6 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Warsame
Firstly we really appreciate the 5 star review, sorry you had some issues with your tires, we would like to look in to this for you so if you could please be kind enough to email us at info@simpleselfdrive.co.uk with your full name and vehicle reg, a member of the management team will be in touch.
Thanks in advance
Regards
Customer Care Team
Simple Self Drive
Customer Journey with Simple Self Drive
Being welcomed into the building by someone as competent as Celina who looks to resolve any issues you may face, is the great way in beginning your customer journey with Simple Self Drive. With other great individuals in the building like Martin on the Fleet team, you never feel alone and reassured that all areas in your experience with Simple self drive.
6 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Bryan
Thanks for taking the time out to leave us a great review, its good to hear about your experience and that it met your expectations, if there is anything else we can help with please don't hesitate to get in touch.
Regards
Customer Care Team
Simple Self Drive
The service and the staff are very…
The service and the staff are very polite and professional.
The customer service is great, things get quickly sorted that is very nice! I never have to wait unnecessarily long. They are very helpful. Phone and email contact was with Kalam and in the office I talked to Martin and Celina and felt in good hands.
6 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Jorge
We appreciate you taking time out your busy day to leave us such an glowing review. We are glad the team were on hand to help with you needs. If there is anything else we can help with please do not hesitate to get in touch.
Regards
Customer Care Team
Simple Self Drive
I have been with SSD for 4 years.
I have been with SSD for 4 years.
They have always been very helpful. Every single person in the office. I had a great experience. The servicing/Maintenance is very good. The sales team has always been extremely helpful. I always felt in good hands. Would recommend it.
5 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Mr Islam
Thank you for being a long term Simple Self Drive customer, we really value your long-term custom and we strive to ensure customers like you are well looked after.
Please don't hesitate to get in touch if there is anything else we can help with.
Regards
Customer Care Team
Simple Self Drive
Always a good experience coming to…
Always a good experience coming to Simple Self Drive. I feel welcomed all the time.
The receptionist Celina is very great! Billy is great and very respectful. I love the car.
5 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Moussa
Thank you for sharing your experience with Simple Self Drive, your comments mean the world to us and so does your custom.
The team are on hand if there is anything else you need
Regards
Customer Care Team
Simple Self Drive
Hospitality, Professionalism and Excellent service
Hospitality, Professionalism and Excellent service are the words I use to describe Simple Self Drive. Celina and Martin were taking good care of me.
2 décembre 2022
Avis spontané
Réponse de Fleeto
Hi Ferguson
It was a pleasure to serve you and thank you for the generous review, feel free to call on us if there is anything else we can do for you.
Regards
Customer Care Team
Simple Self Drive
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