Fletcherbath Avis 

D0 NOT BUY from this company.
Here is what they told me:

“We would like to inform you that returns to our overseas warehouse can be quite expensive (around £30), and unfortunately there is also a risk of parcels being lost in transit. In such cases, if the item do not arrive with us, we would be unable to process a refund.

To help you avoid these costs and risks, we would like to offer the following alternatives:

A 15% refund to your original payment method, allowing you to keep the item, or
A 50% store credit towards a future purchase.”

I am still waiting for the 15% discount after 2 weeks even though they told me it would be with me within 5 days.

Absolute scam, slick online website promises 7 day a week customer service, free 30 day returns and a UK company. In reality clothes comefrom China, there is no customer service and you have to go through Whop even when the dress arrives a different colour from what you've ordered and they ignore you

Please avoid this company. The clothing item I purchased bore no resemblance to the item ordered and was of extremely poor quality. I returned the item (at my own expense) the day it arrived. The company has failed to acknowledge 2 emails from me, receipt of the returned item and has also failed to reimburse me. I have been scammed and reading the reviews, it is apparent that so many others have had identical experiences.

AVOID. Order took a very long time to arrive and obviously came from abroad. No contact number available and emails were not not responded to for several days. When the shoes (2 pairs) finally arrived they were too small and narrow. After several attempts to obtain returns information, we were informed that returns would be difficult: their email - "We are sorry to hear you are not happy with your order.
We understand your preference for a return.
We would like to inform you that returns to our overseas warehouse can be quite expensive (around £30), and unfortunately there is also a risk of parcels being lost in transit. In such cases, if the item do not arrive with us, we would be unable to process a refund.
To help you avoid these costs and risks, we would like to offer the following alternatives:
A 15% refund to your original payment method, allowing you to keep the item, or
A 50% store credit towards a future purchase.
Please let us know how you would like to proceed, and we'll arrange it promptly." We are fed up with dealing with this company and have passed the shoes to someone with smaller feet.

My order took 9 days to arrive which was a bit concerning. I ordered shoes and a jumper. The shoes were reasonable for the price I paid but certainly not the RRP. How long they will last is another question.
The jumper looks nothing like the one on the website. It looks tacky and cheap and not worth what I paid for it. It is too large for a medium and the sleeves are totally out of proportion to the rest of it.
BEWARE when ordering as the customer is liable for any return costs and the items are shipped from Asia!!
Needless to say I won’t be ordering from this company again. Lesson learnt!!

TOTAL SCAM!
Ordered a dress which was nothing like the pictures and I asked to return for a refund. They told me it would cost me £30 to return it to ‘their overseas warehouse’! They advised against this and offered me a 15% refund and I keep the dress! Rubbish scam company.

Ordered a lovely pair of leather cowboy boots (pictured and advertised as leather with stitching and beautifully finished.
1 month later after chasing they arrived, Totally different boots, cheap imitations, rough edges, no stitching , different heel and doubt if any leather in them. Am now fighting for full refund, they offer 50% of my next purchase " I dont think so !!"