Good luck navigating the cancellation process. The food is not look very appealing. The containers were wet when we received them due to condensation making the product material unreadable du... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Good luck navigating the cancellation process. The food is not look very appealing. The containers were wet when we received them due to condensation making the product material unreadable du... Voir plus
L'entreprise a répondu
Lana has been helping me a lot with my order she's always responding when she's off so any questions ask for Lana positive u won't have no trouble
Customer service: 10/10. I had a 100 questions and FRANCE helped me with all of them and I feel comfortable requesting help again. Food: 10/10. Tastes amazing, beats the living hell out of ov... Voir plus
L'entreprise a répondu
The company is switching menus, so made an offer blowing out the previous menu at a very low price, so I gave it a shot. The package arrived in Florida with thawed cooling packs and meals. I was... Voir plus
L'entreprise a répondu
FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
3017 Dodge Road, 66115, Kansas City, Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
RJ is a Rockstar! Love his fun personality. I had questions & he had quick answers to guide me through the get started process!

Réponse de FlexPro Meals
This review is based on the customer service, as I haven’t received my meals yet. I will update once they arrive. I had an issue with shipping and when I called RJ, he was so friendly, attentive, and helped immediately.

Réponse de FlexPro Meals
RJ did an excellent iob taking care of
me. He made sure I saved the most
money I could and got the best value for
my dollar. He was diligent in setting up
my portal login when I had initially mad a
mistake setting up my first order. He
was also extremely polite and made me
feel welcome during the entire interaction. As an added bonus, flexpro has the best tasting meal prep around! I have no complaints with anything that I've ordered to date. Even the desserts are great!

Réponse de FlexPro Meals
I'm completely shocked by the condition my meals arrived in. The box was open on the corners and leaking. When I opened the box, half the meals were leaking and scattered around because they weren't packed properly for shipment!! I contacted the company, and they told me that Fkexpro had to file a claim with UPS, their delivery service, and that after the claim is issued, the company might refund my purchase. This is completely unacceptable. The name of Fkexpro's service manager I spoke to was RJ, and to be honest, he did not seem very interested in my issues when I spoke to him about this problem. I only hope that the CEO, Mr. Corn, would take better care of paying customers, especially new ones, but we'll see how that goes. Greg G.
If your still reading this please ignore the company's response, because I did exactly what was suggested to resolve this situation and received the same reply as I previously mentioned. This company treats it's customers with no regard at all. Greg G.

Réponse de FlexPro Meals
We ordered 50+ meals and the boxes came destroyed with meals ruptured and not cold. We had to throw them away. They resent the same order when we filed a claim and they arrived in better condition but not good. Not frozen and sketchy as to if they were edible due to temp. We gave them one more try and this order came in with meals ruptured, shipping boxes destroyed, and meals in the 70-72 degree range. Had to throw them all away. Customer service was bad and they only refunded the last order.

Réponse de FlexPro Meals
Terrible food quality: fillers, soggy, tasteless.
Misleading “30 day money back guarantee”, misleading pricing, misleading subscription bundles. Horrendous customer service- worst I’ve EVER encountered. Total scam and waste of money.

Réponse de FlexPro Meals
The meals rock and RJ was very accommodating
Just one thing to note the website is not so user friendly. I have an account but there are times it creates additional subscriptions.

Réponse de FlexPro Meals
As a business owner I appreciate great customer service and Flexpro delivered! My customer rep, France, helped me with a slight issue and followed through with a solution, and even checked back to make sure I was good with the fix and the process. I felt heard! Amazing!

Réponse de FlexPro Meals
The meals are fantastic! The customer service is great too. I emailed a question and their rep RJ called me to walk me through what I was asking about. He went above and beyond during his call! Thank you RJ & Flex Pro for making my life a little bit easier!

Réponse de FlexPro Meals
I sent an email and shortly after, France had texted me. France was able to resolve my issue in no time and was very polite and helpful. Flexpro has great customer service, thanks France!

Réponse de FlexPro Meals
RJ is a great customer service employee for this company and really goes the extra mile to ensure you get the pricing and meals you want!
I am pleased with his help and also the quality of the meals!

Réponse de FlexPro Meals
The food is generally very tasty and well prepared. Their customer service is extremely helpful. I found France (customer service rep name) to be very quick to respond.
Website could use a bit of work though.

Réponse de FlexPro Meals
France made it so simple and easy to order and get my account straight and my order coming in soon again , thanks a lot bro

Réponse de FlexPro Meals
RJ has been great about communicating. He helped me through selection and suggested ways to make the service cheaper. We have finished our first 21 meals and are extremely impressed. Showed up on time, easy prep, VERY delicious. Highly recommend. We have used other services before but none as good and cheap as this.

Réponse de FlexPro Meals
I spoke with France. She was very helpful and answered all of my questions and made it easy for me to sign up for the Flex Pass. Thank you France!

Réponse de FlexPro Meals
I’m not very computer savvy and I was having trouble with my order. France from customer service guided me through the process and made sure I got the best possible deal. If the meals are 1/2 as good as the customer service France provided they’ll be awesome.

Réponse de FlexPro Meals
RJ was fantastic. He helped me with exactly what I needed. I am really satisfied and grateful for the amazing customer service.

Réponse de FlexPro Meals
RJ was super helpful with me in helping me to receive information about FlexProMeals and in helping me to save money with my orders in the future.
Thanks to RJ I have complete confidence that my meals will be delicious and that FlexPro will be there to help me if needed.
Thank You RJ.

Réponse de FlexPro Meals
I had an issue regarding an item in my cart, and France assisted with it almost instantly. He was very prompt in his email replies, which I honestly did not expect due to it being the email method, instead of via phone or chat. Additionally, France assisted with another offer which he also was very prompt in guiding me throughout the process. Very pleasant experience. 🙂

Réponse de FlexPro Meals
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.