Helpline and on the ground staff were amazing. Such care taken with customer service. I attended the UB40 event in Pukekohe recently. They really handle customer queries on a case by case basis which... Voir plus
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Flicket has been a game changer for Fiji. Easy to use for fans, whether purchasing tickets via phone or PC. EDM through Broadcast feature, straightforward set-up, not complicated like most apps. Love... Voir plus
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Just randomly cancelled my tickets 4 days before the event - and the event was not cancelled. Hard to believe this is legal. Support admitted an error in selling the same seats to others. I mean - thi... Voir plus
As a large community event producer, our experience with Flicket has been excellent. After a few meetings and the decision to switch ticketing providers, the transition was seamless. The Flicket team... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service technologique pour l'organisation d'événements
- Société d'événementiel
- Billetterie de spectacles
Écrit par l'entreprise
Flicket is changing the game in ticketing. We launched in 2018 to challenge the outdated giants, putting control and profits back where they belong, with the event creators making the magic happen. We’re not here to profit off your brand. We’re here to supercharge it. More than a ticketing platform, Flicket is a global event tech partner built for scale, data control, and genuine collaboration. From 500-person gatherings to 150,000+ festivals, we’ve powered over 8,600 events across sport and entertainment. In 2025 operating in 13 U.S. states, Australia, leading the New Zealand market, and supporting major venues in the UK. If you're looking for a platform that grows with you and puts your success first, welcome to Flicket.
Coordonnées de contact
Riverton Road, 3116, Tauranga, Nouvelle-Zélande
- support@flicket.io
- flicket.io
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Customer service done right!!!
Helpline and on the ground staff were amazing. Such care taken with customer service. I attended the UB40 event in Pukekohe recently. They really handle customer queries on a case by case basis which I think is brilliant. They made me feel valued and respected. It was also a really well run event. Can't speak highly enough. Thank you so much!!!
Cancelled my Tickets without contacting me
Just randomly cancelled my tickets 4 days before the event - and the event was not cancelled. Hard to believe this is legal. Support admitted an error in selling the same seats to others. I mean - this is what you do.
Flicket has been incredible to work…
Flicket has been incredible to work with! My account manager, Claudia, is always available to help me make sure my event is set up in the best way. I have felt incredibly supported by their team and impressed with their commitment to constantly improving their product for the event organizers.
Fantastic easy to use
Fantastic easy to use, great customer support and reputable company.
Great company
Great company, always ready to show us or train us on something we don't know. Service is quick and responsive. Flicket has been the easiest and most intuitive platform I've used for event ticketing.
Highly recommend
Always have an awesome experience with Flicket as a ticketing platform, great customer service!
The ticketing experience you actually want.
Adaptive, communicative, brilliant. Flicket are building their platform in a way that suits the promoter, not the ticketing company. We love everything about working with them and things seem to get better every week.
Five star company with fantastic staff
Fantastic company to work with. Lisa my ticketing agent is knowledgeable, helpful, friendly and goes the extra mile to meet and excel all my ticketing needs. Could not recommend them more highly to work with. Continually upgrading their platforms and back office to suit their customers growing needs.
100% recommend Flicket
Love using Flicket. Easy and straight forward user interface, their team are fantastic - really responsive and pro-active in making sure we're maximising the platform, and great development team that are always improving and adding new features in response to feedback.
Review
Flicket is a great system and provides the data we need as a new club to develop a sales strategy. Nic and the team also listens to our feedback, and we see this come through with the new features that they introduce in the past few months.

Réponse de Flicket
Flicket is good for our club
From a promotional point of view, the Flicket platform is easy to operate and navigate. It makes it easy to track data, build a database of customers and issue complimentary tickets to our event sponsors via email among other things.
Flicket enables us to offer digital ticketing and ease of access to our customers in a situation where we were previously unable to do so.
The Flicket team are often updating the platform to make it even easier for us voluntary users to work it in a timely manner.

Réponse de Flicket
The team at Flicket are great to work…
The team at Flicket are great to work with - speedy replies and new initiatives to improve the platform are constantly being released. Looking forward to continuing our relationship with Flicket!

Réponse de Flicket
Game Changer
Flicket has been a game changer for Fiji. Easy to use for fans, whether purchasing tickets via phone or PC. EDM through Broadcast feature, straightforward set-up, not complicated like most apps. Love working with the crew at Flicket, always available and professional. Vinaka Nic and Flicket team.

Réponse de Flicket
Good experience
Flicket is great to work with. The platform is easy to use and instructions are clear, very professional in ticketing platform.

Réponse de Flicket
Best ticketing company out there
Flicket has given us the opportunity to build a creative and unique ticketing model to fit our unique needs, while making the customer experience top notch as well. Their team does an excellent job at handling all needs we ask of them, and our customers often commend Flicket themselves, referencing how simple the whole ticket purchasing process is

Réponse de Flicket
Event producer review
As a large community event producer, our experience with Flicket has been excellent. After a few meetings and the decision to switch ticketing providers, the transition was seamless. The Flicket team meets with me weekly to ensure our event vision is clearly reflected on our website and sales page. Choosing a ticket provider requires research and honest conversations, and this team stood out. Since then, we’ve built a strong and successful business relationship.

Réponse de Flicket
Elevate your next event
The best team for all your ticketing needs! Professional - punctual and all about solutions. If you want to elevate your next event to another level the crew at Flicket are your team for the job!

Réponse de Flicket

Réponse de Flicket
Won't issue full refunds for cancelled events
Hello sunshine festival was cancelled and hello sunshine are pushing people to flicket as they managed the tickets. Full refunds aren't coming through, I'm down about 20% of what I paid, for an event cancelled out of my control. Dodgy company ripping people off.
Edit - was finally refunded the remaining amount, but only after i was able to share a screenshot of the T&C's to them. They didn't come forward honestly with the remaining refund until i showed their own terms back, whcih had been removed from the website when the event was cancelled. Not worth the risk.

Réponse de Flicket
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