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Lisez les avis des autres

Noté 5 sur 5 étoiles

Helpline and on the ground staff were amazing. Such care taken with customer service. I attended the UB40 event in Pukekohe recently. They really handle customer queries on a case by case basis which... Voir plus

Noté 5 sur 5 étoiles

Flicket has been a game changer for Fiji. Easy to use for fans, whether purchasing tickets via phone or PC. EDM through Broadcast feature, straightforward set-up, not complicated like most apps. Love... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Just randomly cancelled my tickets 4 days before the event - and the event was not cancelled. Hard to believe this is legal. Support admitted an error in selling the same seats to others. I mean - thi... Voir plus

Noté 5 sur 5 étoiles

As a large community event producer, our experience with Flicket has been excellent. After a few meetings and the decision to switch ticketing providers, the transition was seamless. The Flicket team... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service technologique pour l'organisation d'événements
  2. Société d'événementiel
  3. Billetterie de spectacles

Écrit par l'entreprise

Flicket is changing the game in ticketing. We launched in 2018 to challenge the outdated giants, putting control and profits back where they belong, with the event creators making the magic happen. We’re not here to profit off your brand. We’re here to supercharge it. More than a ticketing platform, Flicket is a global event tech partner built for scale, data control, and genuine collaboration. From 500-person gatherings to 150,000+ festivals, we’ve powered over 8,600 events across sport and entertainment. In 2025 operating in 13 U.S. states, Australia, leading the New Zealand market, and supporting major venues in the UK. If you're looking for a platform that grows with you and puts your success first, welcome to Flicket.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service done right!!!

Helpline and on the ground staff were amazing. Such care taken with customer service. I attended the UB40 event in Pukekohe recently. They really handle customer queries on a case by case basis which I think is brilliant. They made me feel valued and respected. It was also a really well run event. Can't speak highly enough. Thank you so much!!!

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Cancelled my Tickets without contacting me

Just randomly cancelled my tickets 4 days before the event - and the event was not cancelled. Hard to believe this is legal. Support admitted an error in selling the same seats to others. I mean - this is what you do.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Flicket has been incredible to work…

Flicket has been incredible to work with! My account manager, Claudia, is always available to help me make sure my event is set up in the best way. I have felt incredibly supported by their team and impressed with their commitment to constantly improving their product for the event organizers.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company, always ready to show us or train us on something we don't know. Service is quick and responsive. Flicket has been the easiest and most intuitive platform I've used for event ticketing.

29 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Always have an awesome experience with Flicket as a ticketing platform, great customer service!

27 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Five star company with fantastic staff

Fantastic company to work with. Lisa my ticketing agent is knowledgeable, helpful, friendly and goes the extra mile to meet and excel all my ticketing needs. Could not recommend them more highly to work with. Continually upgrading their platforms and back office to suit their customers growing needs.

24 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

100% recommend Flicket

Love using Flicket. Easy and straight forward user interface, their team are fantastic - really responsive and pro-active in making sure we're maximising the platform, and great development team that are always improving and adding new features in response to feedback.

20 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Review

Flicket is a great system and provides the data we need as a new club to develop a sales strategy. Nic and the team also listens to our feedback, and we see this come through with the new features that they introduce in the past few months.

23 septembre 2025
Avis spontané
Logo de Flicket

Réponse de Flicket

Thank you Josefa, we appreciate your kind words

Noté 5 sur 5 étoiles

Flicket is good for our club

From a promotional point of view, the Flicket platform is easy to operate and navigate. It makes it easy to track data, build a database of customers and issue complimentary tickets to our event sponsors via email among other things.
Flicket enables us to offer digital ticketing and ease of access to our customers in a situation where we were previously unable to do so.
The Flicket team are often updating the platform to make it even easier for us voluntary users to work it in a timely manner.

22 septembre 2025
Avis spontané
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Réponse de Flicket

Thanks, Jarrod. We really appreciate your review. Your support means a lot.

Noté 5 sur 5 étoiles

The team at Flicket are great to work…

The team at Flicket are great to work with - speedy replies and new initiatives to improve the platform are constantly being released. Looking forward to continuing our relationship with Flicket!

22 septembre 2025
Avis spontané
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Réponse de Flicket

Thank you for the 5-star review, Amy. It means a lot to the team.

Noté 5 sur 5 étoiles

Game Changer

Flicket has been a game changer for Fiji. Easy to use for fans, whether purchasing tickets via phone or PC. EDM through Broadcast feature, straightforward set-up, not complicated like most apps. Love working with the crew at Flicket, always available and professional. Vinaka Nic and Flicket team.

22 mars 2025
Avis spontané
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Réponse de Flicket

We love hearing this, thanks so much for your support and kind words Angie.

Noté 5 sur 5 étoiles

Good experience

Flicket is great to work with. The platform is easy to use and instructions are clear, very professional in ticketing platform.

20 septembre 2025
Avis spontané
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Réponse de Flicket

Thanks Seraph

Noté 5 sur 5 étoiles

Best ticketing company out there

Flicket has given us the opportunity to build a creative and unique ticketing model to fit our unique needs, while making the customer experience top notch as well. Their team does an excellent job at handling all needs we ask of them, and our customers often commend Flicket themselves, referencing how simple the whole ticket purchasing process is

18 septembre 2025
Avis spontané
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Réponse de Flicket

Thanks for taking the time to share your feedback, Alex.

Noté 5 sur 5 étoiles

Event producer review

As a large community event producer, our experience with Flicket has been excellent. After a few meetings and the decision to switch ticketing providers, the transition was seamless. The Flicket team meets with me weekly to ensure our event vision is clearly reflected on our website and sales page. Choosing a ticket provider requires research and honest conversations, and this team stood out. Since then, we’ve built a strong and successful business relationship.

18 septembre 2025
Avis spontané
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Réponse de Flicket

Thank you for trusting Flicket Peter. We’re glad we could deliver an excellent experience

Noté 5 sur 5 étoiles

Elevate your next event

The best team for all your ticketing needs! Professional - punctual and all about solutions. If you want to elevate your next event to another level the crew at Flicket are your team for the job!

5 septembre 2025
Avis spontané
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Réponse de Flicket

Gee, thanks, Anthony, for your kind words. You've made our day.

Noté 1 sur 5 étoiles

20% surcharge.

20% surcharge.

29 juillet 2025
Avis spontané
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Réponse de Flicket

Thanks for your review, we’re sorry to hear you had a negative experience.

Could you share a bit more detail about the 20% surcharge you mentioned, which event did it relate to? We’d really appreciate the chance to understand what happened and see if we can help the event organiser and you resolve it.

Looking forward to your feedback.

Noté 1 sur 5 étoiles

A scam sadly

A scam sadly, :( Don't buy tickets via Flicket

24 avril 2025
Avis spontané
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Réponse de Flicket

We’re really sorry to hear you had a negative experience with an event you purchased tickets for.

We take feedback like this seriously and would appreciate the opportunity to understand what went wrong. Please reach out to us at support@flicket.io with your order details, our team is here to help and will do everything we can to make it right.

Flicket is a ticketing platform that empowers event organisers and promoters to manage and sell tickets directly to fans. While we provide the technology, the event delivery and management are the responsibility of the organiser.
That said, we’re always here to support fans and ensure transparency and trust throughout the process.

Noté 1 sur 5 étoiles

Won't issue full refunds for cancelled events

Hello sunshine festival was cancelled and hello sunshine are pushing people to flicket as they managed the tickets. Full refunds aren't coming through, I'm down about 20% of what I paid, for an event cancelled out of my control. Dodgy company ripping people off.
Edit - was finally refunded the remaining amount, but only after i was able to share a screenshot of the T&C's to them. They didn't come forward honestly with the remaining refund until i showed their own terms back, whcih had been removed from the website when the event was cancelled. Not worth the risk.

3 février 2025
Avis spontané
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Réponse de Flicket

Hi Josh
Looks like your review is actually about Sunshine Festival, not us here at Flicket. Just to clear things up, Flicket is the ticketing platform, we help event organisers sell tickets, kind of like how Shopify helps people run online stores.

But when it comes to refunds, event cancellations, ticket policies those are all handled by the event organiser, in this case, Sunshine Festival.

If you believe you have been inaccurately charged fees please email us at support@flicket.io with your order details, and we’ll investigate further.

Thanks
Sarah

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