Needed to change my name on my ticket because I had changed my legal name since buying the ticket. Sent my gov-issued name change cert to the Ticket Fairy team and they had it sorted within minutes. L... Voir plus
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Lisez les avis des autres
Many times I've been in a hurry when buying tickets through the Ticket Fairy and because I'm a repeat customer, my billing informaation is safely attached in my profile, thus allowing me to purchase m... Voir plus
They went out of there way to help me purchase the tickets with my daughters companion card, much appreciated
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timel... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Ticket Fairy connects engaged fans with engaging live experiences, and rewards them for sharing those experiences with their friends. With low booking fees, a secure internal resale system to eliminate secondary market fraud, a world first, patent-pending rewards system, and a streamlined, frictionless checkout process, we serve thousands of customers around the world each week across the United States, United Kingdom, Australia, New Zealand, India and mainland Europe. The Ticket Fairy is a full-stack marketing and analytics solution that helps events companies to increase revenue through greater reach, more data and lowered operational costs. Running events is a huge risk. Costs can be ...
Coordonnées de contact
1800 Vine Street, 90028, Los Angeles, Etats-Unis
- support@ticketfairy.com
- www.ticketfairy.com
N'a pas répondu aux avis négatifs
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They went out of there way to help me…
They went out of there way to help me purchase the tickets with my daughters companion card, much appreciated
No-hassle name change – thank you!
Needed to change my name on my ticket because I had changed my legal name since buying the ticket. Sent my gov-issued name change cert to the Ticket Fairy team and they had it sorted within minutes. Legends!
Service is hi top level
Service is hi top level, place is really cute, personal is genteel and no animals who offers you drugs in bathroom’s
Support was super helpful and changed…
Support was super helpful and changed the names on two of my tickets to allow for a quick an easy transfer!
Great customer service
Panic over a lost ticket remedied in a flash
Instant response to my dilemma of losing the email with my ticket attached
They resent my ticket immediately together with a really friendly message to enjoy my event.
Superb service ticket fairy 🧚♀️ thank you xx
A Game-Changer for Event Management
We’ve had an outstanding experience using Ticket Fairy. From the very beginning, their team has been incredibly supportive, responsive, and genuinely invested in helping us succeed. It’s rare to come across a platform that combines powerful functionality with such a high level of personal care, but Ticket Fairy does exactly that.
What really sets them apart is the flexibility and depth of their backend. Compared to other platforms like Universe, Eventbrite, or Ticket Tailor, Ticket Fairy offers far more control and customisation, which has made a huge difference in how we manage and promote our events.
Beyond the technology, it’s the human touch that makes them exceptional. The team consistently goes above and beyond, offering guidance, quick solutions, and a level of attention that makes you feel valued as a customer.
I can’t recommend Ticket Fairy highly enough—if you’re looking for a ticketing platform that truly supports you and gives you the tools to grow, this is it.
Really responsive and quick to assist
Very high quality of the suppoer and…
Very high quality of the suppoer and always very quick answers
Was double billed and they fixed it…
Was double billed and they fixed it easily, thanks!
Thank you for getting back to me…
Thank you for getting back to me quickly and able to help me out. I really appreciate it!!
My experience was great but it would…
My experience was great but it would have been better if here were more party lights.
Very helpful changing a name on a…
Very helpful changing a name on a ticket. Would recommend using.
Their support service was very prompt
Their support service was very prompt, replying to me and addressing my issue of purchasing incorrect date event tickets and they were extremely helpful in helping me resolve it .
Thank you Ticket Fairy team .
It was really Good
It was really nice , I love everything , the place , the music . The people . I want to go more events like this , thanks for the tickets .
Very fast response that fixed the…
Very fast response that fixed the issue. Well done.
It was an easy process to get and pay…
It was an easy process to get and pay for the tickets and when I had an issue and emailed them for a refund it was quick and easy.
Easy purchasing experience and great…
Easy purchasing experience and great quick customer service! Had to get a refund for an event and it was one simple email and they refunded!
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