Needed to change my name on my ticket because I had changed my legal name since buying the ticket. Sent my gov-issued name change cert to the Ticket Fairy team and they had it sorted within minutes. L... Voir plus
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Lisez les avis des autres
Many times I've been in a hurry when buying tickets through the Ticket Fairy and because I'm a repeat customer, my billing informaation is safely attached in my profile, thus allowing me to purchase m... Voir plus
They went out of there way to help me purchase the tickets with my daughters companion card, much appreciated
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timel... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Ticket Fairy connects engaged fans with engaging live experiences, and rewards them for sharing those experiences with their friends. With low booking fees, a secure internal resale system to eliminate secondary market fraud, a world first, patent-pending rewards system, and a streamlined, frictionless checkout process, we serve thousands of customers around the world each week across the United States, United Kingdom, Australia, New Zealand, India and mainland Europe. The Ticket Fairy is a full-stack marketing and analytics solution that helps events companies to increase revenue through greater reach, more data and lowered operational costs. Running events is a huge risk. Costs can be ...
Coordonnées de contact
1800 Vine Street, 90028, Los Angeles, Etats-Unis
- support@ticketfairy.com
- www.ticketfairy.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Refund given even when not required due…
Refund given even when not required due to terms
Great service
I sent an inquiry through late at night and was impressed to get a personal response within the hour, with a really helpful answer. The ticket buying experience was also straightforward. Recommend!
Gyorsak voltak és segítőkészek
10/10 Customer service
I had to deal with a few personal issues that after me getting to the show. The customer service I experienced was 10/10, persoanble , quick and felt like old school human care.
Felt compelled to leave a review, as these things matter.
The Timeless Summer Tour (2025) was…
The Timeless Summer Tour (2025) was cancelled. Couldn't get any money back. Almost $500 down the drain. It shouldn't be this hard. I will never buy any ticket from Ticket Fairy. I do not recommend Ticket Fairy.
Excellent support team
Excellent support team! Very helpful and quick to get back to you.
With my girl we get married
With my girl we get married, so both
our name is changed. I write an e-mail.
And the suppport help me so quick!
Thanks for it again!
Excelente tiempo de respuesta!!!
I had made a mistake with names on my…
I had made a mistake with names on my ticket and as soon as I emailed they were changed straight away
Súper fácil de usar buena plataforma
Súper fácil de usar buena plataforma
Thank you
Thank you, Thank you, you solved my problem in a matter of seconds.
Support was friendly and efficient.
Support was friendly, fast and efficient. Heard back from tech team quickly, all problems were resolved.
Extremely fast and helpful service
Fast feedback and and resolving of my issue
Support team is great
Support team was great and fixed my issue very quickly
Purchased two tickets and both came in…
Purchased two tickets and both came in my name. I emailed them Sunday and had an updated ticket with the right name on Monday. They made it super easy and responded to my email right away.
Prompt response and resolution
Was very easy to change my name when I…
Was very easy to change my name when I made a mistake on my ticket! Mobile browser can be a bit hard to navigate though
I love this place and I’’ very grateful…
I love this place and I’’ very grateful with loo loo and their courtesyyyys
Really helpful when help was needed!
I needed help with names on tickets and this was altered quickly and efficiently - I was very grateful. Definitely a good experience - thank you!
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