William store manager of Glasgow branch has been fantastic. I received the samples within two days and the quality is amazing. I received a phone call and text message to see if I needed furt... Voir plus
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Lisez les avis des autres
We recently visited the York store where we dealt with Rhiannon when choosing new wooden flooring. What a pleasure , she was extremely knowledgeable and very helpful, nothing was too much trouble. Sh... Voir plus
L'entreprise a répondu
Oli was incredibly helpful, he seemed to show genuine empathy for my enquiry regarding failed delivery of my original order. He eas courteous, helpful, polite and professional. He assistded with c... Voir plus
L'entreprise a répondu
The floor looks great, although the colour is much darker than the display in the shop. Disappointed that we were initially overcharged, which took a lot of wrangling over the refund. Also disappo... Voir plus
À propos de l'entreprise
- Magasin de revêtements de sol
- aussi dans
- Entrepreneur spécialisé dans les revêtements de sol
- Fournisseur de bois et de laminés
- Grossiste en tapis
- Magasin de moquette
- Magasin de rénovation
Écrit par l'entreprise
Flooring Superstore is a UK flooring retailer with 50 stores nationwide, offering flooring for every room in the home. Shop online or visit your local store to browse laminate, LVT, engineered and solid wood flooring, carpet, tiles, vinyl and artificial grass. We offer a range of services to help you choose and install your new flooring, including free flooring samples, home measure, expert advice and fitting services. You can also book an appointment at your local store to discuss your project with our team, or take advantage of our flexible finance options. Whether you're updating a single room or working on a larger project, our range includes flooring to suit different styles, requirements and budgets. Browse Flooring Superstore online, order your free samples or find your nearest store.
Why Choose Flooring Superstore
Écrit par l'entreprise
- A Wide Choice of Flooring
- Find flooring for every room, from laminate and LVT to engineered wood, solid wood, carpet, tiles, vinyl and artificial grass. Shop online or visit one of our nationwide stores to explore a wide range of colours, finishes, patterns and styles to suit your home.
- Free Flooring Samples
- Not sure which colour or style to choose? Order up to 6 free flooring samples and see the product in your own home before making a decision.
- Nationwide Flooring Stores
- Visit your local Flooring Superstore to see flooring in person and get advice from our team. Get inspiration and compare different products, colours and styles before choosing your new floor.
- Expert Flooring Advice
- Our flooring specialists can help you compare products and find an option suited to your room, lifestyle and budget. Whether you need help choosing between flooring types or have questions about installation, we're here to help.
- Flexible Finance
- Spread the cost of your flooring with our flexible finance options, helping you manage the cost of your project while choosing the flooring that suits your home.
- Flooring for Every Room
- From hardwearing floors for busy family areas to softer carpet for bedrooms and living rooms, our range includes options for living rooms, bedrooms, kitchens, bathrooms, hallways, stairs and more.
- Book an Appointment
- Prefer to have some dedicated time with our team? Book an appointment at your local store to discuss your project, compare flooring options and get advice based on your requirements.
- Home Measure
- Not sure how much flooring you need? Our home measuring service can help you get accurate measurements for your project, making it easier to order the right amount of flooring.
- Measuring & Fitting
- Need help with your project? Our measuring and fitting services can take care of the practical side of getting your new flooring installed.
Planning a Flooring Project?
Find your new flooring at Flooring Superstore
Browse our flooring range online or visit your local store. Order free samples or speak to our team for advice.
Coordonnées de contact
Why Choose Flooring Superstore
4,3
Excellent
23 k avis
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Great selection of quality products
Great selection of quality products . Good discounts offered on the items we wanted . Adam who served use was very knowledgeable regarding the products and were very helpful in completing our order .
12 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Thank you for your lovely review! We’re delighted to hear that you were pleased with our selection of quality products and the discounts available. It’s wonderful to know that Adam’s product knowledge and helpful service made completing your order an easy and positive experience. We’ll be sure to pass your kind words on to Adam!
Kind regards,
Grace
Customer Success Team
Absolutely amazing service very…
Absolutely amazing service very friendly and chatty
Helped with all our questions
His name was
Ali from Preston
Absolute legend!!!
Deserves a big raise!!!!
Very very friendly and helpful
Thankyou so much
Will definitely be coming again
13 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Lucie,
Thank you so much for your fantastic review! We’re delighted to hear that Ali at our Preston store made your experience so enjoyable. It’s wonderful to know he was friendly, helpful and took the time to answer all your questions.
We’ll be sure to share your lovely feedback with Ali. We think he’ll be thrilled to hear he’s been called an absolute legend! 😊
Thank you for choosing Flooring Superstore. We look forward to welcoming you back again soon!
Kind regards,
Grace
Customer Success Team
Absolutely amazing experience
Absolutely amazing experience, very welcoming, Ali was fantastic thank you very much :)
13 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Faith,
Thank you so much for your lovely review! We’re delighted to hear you had such an amazing experience and felt welcomed by our team. We’ll be sure to pass your kind words on to Ali, who will be thrilled to hear your feedback. 😊
Thank you for choosing Flooring Superstore. We look forward to welcoming you back again soon!
Kind regards,
Grace
Customer Success Team
ADAM was exceptionally helpful when…
ADAM was exceptionally helpful when making a purchase and navigating the technology creating an account etc. I felt in safe hands .
12 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Bev,
Thank you so much for your lovely review! We’re delighted to hear that Adam was exceptionally helpful and made you feel in safe hands throughout your purchase. It’s great to know he was able to guide you through setting up your account and navigating the technology with confidence. We’ll be sure to pass your kind words on to Adam!
Thank you for choosing Flooring Superstore. We hope to see you again soon!
Kind regards,
Grace
Customer Success Team
Réponse de Flooring Superstore
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding delivery times, delivery costs and customer service, and we’ll ensure your feedback is noted as we continue to review the service we provide.
Kind regards,
Grace
Customer Success Team
Brilliant customer service
We had a fantastic experience at the Preston store, especially thanks to Ali, who was absolutely brilliant! He was extremely helpful, professional, and friendly throughout. The prices are excellent, offering great value for money, and the products are affordable while still being of superb quality.
We are really impressed with both the customer service and the quality of the products. Highly recommended!
12 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Attila,
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience at our Preston store.
It's wonderful to know that Ali provided such helpful, professional and friendly service, helping to make your experience a great one. We're also pleased that you were impressed with our prices, value for money and the quality of our products.
Your recommendation means a lot to us, and we'll be sure to share your lovely feedback with Ali and the Preston team.
Kind regards,
Grace
Customer Success Team
Réponse de Flooring Superstore
Hello Joseph,
Thank you for taking the time to share your feedback! We're delighted to hear that William and Lewis from our Glasgow team were so helpful. We'll be sure to pass your lovely comments on to them.
Thank you for choosing Flooring Superstore. We really appreciate your support and hope to help you with your flooring needs again in the future.
Kind regards,
Grace
Customer Success Team
William and the Glasgow store
William and the Glasgow store , were excellent helping me select my carpets . Very friendly and helpful
11 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hello,
Thank you for sharing your lovely feedback! We're delighted to hear that William and the team at our Glasgow store were so friendly and helpful when assisting you with selecting your carpets. We always want our customers to feel confident in their choices, and it's wonderful to know you received such excellent service.
Thank you for choosing Flooring Superstore!
Kind regards,
Grace
Customer Success Team
Ali at the Preston store was so…
Ali at the Preston store was so helpful. Not pushy at all and did us a fabulous deal. Would recommend!
11 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Lyndsey,
Thank you so much for your lovely feedback! We're delighted to hear that Ali at our Preston store made your experience such a positive one. It's great to know you felt comfortable with our no-pressure approach and received a fabulous deal on your flooring. We'll be sure to pass your kind words on to Ali!
Thank you for recommending us. We really appreciate your support and look forward to welcoming you back in the future.
Kind regards,
Grace
Customer Success Team
William was great so quick and very…
William was great so quick and very professional knew exactly what he was talking about !
11 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Arlene,
Thank you for sharing your lovely feedback! We're delighted to hear that William was able to assist you so quickly and professionally with your flooring enquiry. It's great to know his knowledge and expertise helped make the process straightforward and that he was able to answer your questions with confidence.
We'll be sure to pass your kind words on to William!
Kind regards,
Grace
Customer Success Team
Martin at Huddersfield
Martin at Huddersfield was very accommodating and helped us from start to finish. He was professional, friendly and let us sample before we bought our flooring with no pressure. We would definitely some back for further flooring needs.
11 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hello,
Thank you for taking the time to share your lovely feedback! We're delighted to hear that Martin at our Huddersfield store provided such a friendly, professional and accommodating service from start to finish.
It's great to know that Martin took the time to help you explore your flooring options and sample products before making your decision, all without any pressure. We believe choosing the right flooring should be an enjoyable experience, and it's wonderful to hear that Martin made the process so positive.
We'll be sure to pass your kind words on to Martin. We look forward to welcoming you back for any future flooring needs!
Kind regards,
Grace
Customer Success Team
Very knowledgeable staff, great service
Very knowledgeable staff. William gave us great advice in the Glasgow store. Highly recommend.
11 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hello,
Thank you for your lovely feedback! We're delighted to hear that William provided you with knowledgeable advice and great service during your visit to our Glasgow store. It's wonderful to know he was able to guide you through your flooring options and help you make an informed decision.
We'll be sure to pass your kind words on to William. Thank you for recommending us and for choosing Flooring Superstore!
Kind regards,
Grace
Customer Success Team
Carlisle store as soon as I walked in…
Carlisle store as soon as I walked in the ladies Jen and Gail have helped me . No issue was too big they have gone above and beyond to help me and my family
10 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hello Elizabeth,
Thank you so much for your lovely feedback! We're delighted to hear that Jen at our Carlisle store has been so helpful in guiding you through every step of choosing your flooring and carpet.
We understand that making decisions for your home can feel overwhelming, it's wonderful to know that Jen's knowledge, support and guidance have helped make the process easier and taken the stress off your shoulders.
We'll be sure to share your kind words with Jen. Thank you for your recommendation and for choosing Flooring Superstore!
Kind regards,
Grace
Customer Success Team
Jen at the Carlisle store has been…
Jen at the Carlisle store has been amazing in guiding us through evey step of the process with the flooring and carpet. We couldn’t recommend enough how much stress has been taken off our shoulders with the easy supported process.
10 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Elizabeth,
Thank you so much for your lovely review! We’re delighted to hear that Jen at our Carlisle store made your flooring and carpet journey so easy and helped take the stress out of the process. We’ll be sure to share your kind words with Jen, who will be thrilled to know how much her support has meant to you. Thank you for recommending us, and we hope you love your new flooring and carpet!
Kind regards,
Grace
Customer Success Team
Scott was amazing extremely patient and…
Scott was amazing extremely patient and very knowledgeable
10 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hello Andrew,
Thank you for sharing your lovely feedback! We're delighted to hear that Scott provided such a positive experience. His patience and knowledge are exactly what we aim to deliver, and we'll be sure to pass your kind words on to him.
Thank you for choosing Flooring Superstore!
Kind regards,
Grace
Customer Success Team
Great staff at Carlisle store
Jen at the Carlisle store is so helpful and made the experience of advising on flooring amazing. Thank you so much!
10 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hi Cynthia,
Thank you so much for your lovely feedback! We're delighted to hear that Jen at our Carlisle store was so helpful when advising you on your flooring options. It's wonderful to know that her knowledge and guidance made the experience enjoyable and helped you feel confident in choosing the right flooring for your home.
We'll be sure to pass your kind words on to Jen. Thank you for choosing Flooring Superstore!
Kind regards,
Grace
Customer Success Team
Gail from Carlisle
Fantastic expertise in the Carlisle store, Gail was so helpful and knowledgeable about all the flooring options we were interested in.
Made the experience so much easier, as we were completely overwhelmed!
10 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Hello Lora,
Thank you so much for your lovely feedback! We're delighted to hear that Gail made your visit to our Carlisle store such a positive experience.
Choosing flooring can feel overwhelming with so many options available, so it's wonderful to know that Gail's knowledge, expertise and helpful guidance made the process easier for you. We'll be sure to share your kind words with Gail!
Thank you for choosing Flooring Superstore. We hope you love your new flooring!
Kind regards,
Grace
Customer Success Team
Tim the man with sweets!
Tim
Was great and very helpful finding out samples and hopefully the right match!
10 octobre 2026
Avis spontané
Réponse de Flooring Superstore
Thank you for your lovely feedback! We're delighted to hear that Tim provided such helpful service when assisting you with finding samples and get the perfect match for your project. It's wonderful to know he took the time to help you explore the options. We'll be sure to pass your kind words on to Tim!
Kind regards,
Grace
Customer Success Team
Very good ordered samples which were…
Very good ordered samples which were quickly received
2 octobre 2026
Réponse de Flooring Superstore
Thank you Nic for your lovely feedback! We're delighted to hear that your samples arrived quickly and that you're happy with our service. We really appreciate you taking the time to share your experience with us! 😊
Kind regards,
Grace
Customer Success Team
Asked for a quote
Asked for a quote, the guy has been to do the measurements and no quote.
2 octobre 2026
Réponse de Flooring Superstore
Hello,
Thank you for sharing your feedback. I'm sorry to hear that you haven't received your quote following your measuring appointment. We understand how important it is to receive your quote promptly so you can plan your flooring project.
I'd really appreciate the opportunity to look into this for you and help get things moving. I've been unable to locate your details using the information provided in your review, so please could you email me directly at success@flooringsuperstore.com with your name and the postcode for the property?
Once I have these details, I'll be able to investigate this further and see how we can help.
I look forward to hearing from you and getting this looked into for you.
Kind regards,
Grace
Customer Success Team
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