FMG Repair Services Avis 

FMG Barnstaple were excellent, the updates on repairs were regular and the pick up and delivery of our car was great. Overall the staff were very friendly and helpful especially Jayne. Would recommend to anyone

I used the service in hull. It was really simple they came and collected my car and left a courtesy car the same day. They explained everything and the guy was so professional and nice. I was kept up to date on the status on my repair. At the end they returned my car valeted and still with a full tank. Great service definitely recommend.

Any delay was created by Tesco Insurance getting confused regarding the incident and facts this delayed initially the repair costing but no blame on FMG Repair Services Gloucester. Once sorted I was contacted by Mark Isaac who informed me of the work they would undertake to ensure every thing was checked before and after the work was done. Mark gave me every confidence that my vehicle was good hands and the results have proven a first class professional repair has been achieved. I would also like to say the reception staff answering the phone were extremely efficient and polite. So even though I live 22 miles south of Gloucester and there was an option to have the repair done only 8 miles away I was pleased I didn’t change the repair centre allocated by Tesco.

Another sterling job from the team. I was pleasantly surprised how good the vehicle came out plus a minor steering issue was flagged and address and a fair cost . Many thanks

My repair was done at FMG Repair Services, Hull. It took from 3rd December until 24th February, but that was through no fault of theirs - Jaguar has suffered their cyber attack and had to shut down, so various parts were unavailable until February.
FMG kept me up to date with regular text messages. When I eventually collected the car it has not only been expertly repaired but also valeted inside and out and it was like collecting a new car!
Highly recommended at this site.

FMG Hereford - excellent all round. My Kia E-Niro was badly damaged when an unknown driver hit it on a snowy night. Tesco Insurance took 6 long weeks to get my car into repair, but once in FMG Hereford's hands service was faultless. Vicky in customer service was brilliant, so helpful, organised and proactively in touch. Courtesy car delivery chap prompt, friendly and helpful. The car repairs were done quickly and perfectly, with workshop contacting me when queries arose. Thank goodness for FMG Hereford. Thanks to all.

I’m really pleased with the quality of the repair work carried out on my car — the finish is fantastic and the standard of workmanship is clear to see. The vehicle looks great, and I can’t fault the actual repair itself.

However, communication throughout the process could definitely be improved. I regularly had to chase for updates, and on a few occasions I was promised a call back that never came. It would have made a big difference to receive proactive updates and a clearer estimated completion date.

Overall, excellent repair quality, but the customer communication side needs some work.

1. Took over 1 month to get a courtesy car from them
2. Took a month to fix the car after being told it would take 2 weeks
3. Car wasn't safe to drive once we got it back as they put 2 new tyres on the right side, making the car shake when it breaked.
4. They said they would charge us for moving the tyres....to make the car safe to drive
Don't recommend. Use any other garage

The good point the drivers that collect your car very nice Sam was very helpful responding to email straight away any problems was sorted out now the bad part car went in for bumper respray has it matte paint any small mark need a respray to blend in the car has more stone chips than when it went in the fact my car was taken on a joy ride to Milton Keynes didn't help can't deny it the app tell me should have delivered back straight away when the work was done tusker have been informed of this avoid at all costs they will take your car repair it then have a ride around in it bang out of order clearly don't give a monkeys about customers cars avoid avoid avoid

If you have a problem and want it sorted quickly in the Harrogate catchment area, do not go through these guys. Took 2 weeks for the repairs to be done, minor incident with the steering. Would have been a few days with my local garage or less with the dealership garage, but insurance insisted on this place. Got it back, and it then failed the steering on the vehicle health check.

FMG Hull outstanding service from start to finish
Great communication and regular updates
Great job repairing the car
Can not fault at all
Well done and thank you

Great service from start to finish. The staff is very professional and friendly. They kept me updated at all times and completed the repair before the date I was told. I appreciated that my car was picked up and dropped off as well as recieving a courtesy car.

Havant branch - did a great job on my bumper. Looks like new. Very friendly customer service, brilliant courtesy car, and got the job completed quicker than expected. Thank you.

I couldn’t be happier with the service from FMG Repair Services in Barnstaple. From start to finish, the customer support was exceptional. Jayne was friendly, helpful, and kept in contact throughout the entire process, making everything feel effortless. The manager, Marius, was equally impressive—professional, reassuring, and clearly committed to delivering a top‑quality service.
FMG went above and beyond, they even leant me a vehicle to use whilst mine was repaired. I have never seen my car looking so good!! I wouldn’t hesitate to recommend them to anyone needing reliable repair services. Truly a 5‑star experience.

I found FMG Norwich to be very efficient from start to finish. The repairs were carried out quickly and I am very happy with the quality.

Excellent repair job and great customer service. Kept upto date all along the process. Would definitely recommend

Really good service and,communication through out .brilliant repair work
Thank you FMG

Excellent service, picked up and delivered motor and communicated well throughout process

Very good and positive, service was perfect and staff went out of there way ,Michelle was polite and excellent.

All very helpful and efficient